# Nilex Service Platform

> Mobile application for real-time handling of helpdesk tickets. (iPhone/iPad app by Nilex AB.)

- Source: https://appshunter.io/ios/app/nilex-service-platform/id1241363984 (this page in markdown: same URL + `.md`)
- Developer: [Nilex AB](https://appshunter.io/developer/390384517)
- Category: Business
- Price: Free
- Rating: 5.00/5 from 1 App Store ratings
- Age rating: 4+
- Requires: iOS 11.0 · 19 MB
- Languages: American English
- Released: 2017-06-01
- Data updated: 2026-07-24
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/nilex-service-platform/id1241363984/reviews.md

## What is Nilex Service Platform?

Nilex Mobile is application for real-time handling of helpdesk tickets by a mobile unit. It makes the helpdesk functions available for those who are on the move. By using this application, you don’t need to have access to your computer in order to get cases or to register new ones. You can create new tickets, search and browse for existing tickets on grid view and Google maps view, and there are many filtering criteria for ease of reference.

## Key features

- Real-time ticket handling
- Create new tickets
- Search and browse tickets
- Grid view and Google Maps view
- Filtering criteria


## Frequently asked questions about Nilex Service Platform

### What is Nilex Service Platform?

Nilex Service Platform is a mobile application designed for real-time handling of helpdesk tickets by mobile units. It allows users to manage helpdesk functions remotely without needing computer access.

### Can I create new tickets with Nilex Service Platform?

Yes, you can create new tickets directly within the Nilex Service Platform application. This feature allows for immediate logging of issues or requests while on the move.

### How can I find existing tickets in Nilex Service Platform?

Nilex Service Platform offers robust search and browsing capabilities for existing tickets. You can view them in a grid format or on a Google Maps view, with various filtering criteria available for easy reference.

### What devices are supported by Nilex Service Platform?

Nilex Service Platform is supported on iPhone, iPad, and iPod devices. It is designed to be accessible across Apple's mobile ecosystem.

### Is Nilex Service Platform free to use?

Yes, Nilex Service Platform is available for free. There are no costs associated with downloading or using the core features of the application.

### How often is Nilex Service Platform updated?

The latest version of Nilex Service Platform is 1.3.25, last updated on 2026-06-15. This indicates a commitment to ongoing development and improvements.

### What is the age rating for Nilex Service Platform?

Nilex Service Platform has an age rating of 4+. This suggests it is suitable for a wide range of users, including younger individuals.

### Does Nilex Service Platform have ads?

No, Nilex Service Platform does not contain advertisements. Users can expect an uninterrupted experience while managing their helpdesk tickets.

## Version history (last 5 releases)

### 1.3.26 — 2026-07-10

- Bug fixes

### 1.3.25 — 2026-06-15

- Bug fixes

### 1.3.24 — 2026-05-29

Bug fixes.

### 1.3.22 — 2026-03-06

Bug fixes

### 1.3.20 — 2025-01-13

Bug fixes.

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## More apps by Nilex AB

- [Nilex Mobile Helpdesk](https://appshunter.io/ios/app/nilex-mobile-helpdesk/id390384514)

All apps by Nilex AB: https://appshunter.io/developer/390384517

## Related topics

[nilex service platform](https://appshunter.io/ios/topics/nilex-service-platform) · [service platform](https://appshunter.io/ios/topics/service-platform)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-24.*