# NimNim Laundry & Dry Clean — Door-to-door 7 days a week > Door-to-door laundry, dry cleaning, alterations, and shoe repair services. (iPhone/iPad app by NimNim, Inc..) - Source: https://appshunter.io/ios/app/nimnim-laundry-and-dry-clean/id926239555 (this page in markdown: same URL + `.md`) - Developer: [NimNim, Inc.](https://appshunter.io/developer/926239554) - Category: Lifestyle, Productivity - Price: Free - Rating: 4.60/5 from 560 App Store ratings · 110 written reviews indexed - Age rating: 4+ - Requires: iOS 17.6 · 59 MB - Languages: American English - Released: 2014-10-07 - Data updated: 2026-08-28 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/nimnim-laundry-and-dry-clean/id926239555/reviews.md ## What is NimNim Laundry & Dry Clean? NimNim is the premium, service-first laundry and dry-cleaning app built for busy city life. Schedule a pickup in seconds, choose pickup and delivery time windows that fit your day, and track your order from “Placed” to “Delivered” with real-time updates. Our signature advantage: Wash & Fold returned in 24 hours at no extra fee—delivered folded, sorted, and drawer-ready, with no last steps. Every order is designed around care and convenience, with clear communication, quality checks, and a concierge-style experience that keeps your wardrobe looking its best. Customize every detail right in the app: add special notes and photos for dry cleaning, set laundered shirt preferences like starch and boxed vs. hanger returns, and personalize Wash & Fold settings (scented vs. unscented detergent, warm vs. cold wash, dry level, bleach and softener options). Beyond everyday laundry, NimNim handles more of your life in one place—household items like sheets, comforters, pillows, and duvets with transparent per-piece pricing, plus tailoring and alterations (hems, tapers, zipper replacements and more) and shoe care & repair, including sneaker cleaning and designer shoe services. Checkout is simple and transparent: review your cart, update details, apply coupons, and use wallet points before confirming. NimNim currently offers pickup and delivery across select areas in Boston, NYC/Brooklyn, and Miami, with expanding coverage. Download NimNim and experience what laundry should feel like: fast, effortless, and genuinely service-driven—every single time. HOW TO USE NIMNIM: Open the app and choose the service you need (Laundry, Dry Cleaning, Shoe Repair, Alterations, and more) Choose your pick-up and drop-off preferences and turnaround time Place your order Track your order’s progress via the app and get notified when it’s been picked up...and when it’s being delivered! WHY USE NIMNIM? *CONVENIENCE* Pick up and drop off 7 days a week, at a time that suits your busy schedule best. With easy turnaround times as fast as 12 or 24 hrs. *PROFESSIONAL* All services provided via NimNim are carried out by professional local service providers with our white-glove service satisfaction guarantee. *SIMPLE* Just pick the service you need and place your order. That’s all there is to it! *LOCAL* All services provided via the NimNim app are local to you. Meaning when you order through NimNim, you’re also supporting local small business owners (who you might never know existed). USE NIMNIM TO: - Order laundry, dry cleaning, shoe repair, alterations and more - Choose same-day delivery (12hr), day after delivery (24hr), or pick a time at your convenience, 7 days a week - Door-to-door pick-up and drop-off, or leave in a foyer or lobby - White-glove concierge service standards - Swift and professional local service providers - 100% satisfaction guarantee ABOUT NIMNIM Founded in 2010 by two brothers in Boston, NimNim was born out of the desire to unite local service businesses with the busy professionals, families, and businesses who struggled to find them. Now, the NimNim app lets Boston locals order the lifestyle and concierge services they need to make their own busy lives run smoother… with the modern-day, instant convenience of door-to-door pick up and delivery. All at market-competitive prices. Originally starting as a laundering and dry cleaning service, NimNim’s service network now combines tailors, cobblers, specialist cleaners, and more. Download the app today to view the full services listing! ## Key features - Door-to-door pickup and delivery - Real-time order tracking - Customizable laundry preferences - 24-hour Wash & Fold service - Dry cleaning with special notes - Tailoring and shoe care services ## What do users think of NimNim Laundry & Dry Clean? Overall sentiment: positive **Pros** - 🚀 Quick and efficient service - 👍 Convenient pickup and delivery - 👍 Friendly and responsive staff - 👍 Reliable and consistent quality - 👍 Easy to use app - 👍 Affordable pricing **Cons** - 🐛 Occasional missing or damaged items - 🐛 Lack of communication on order status **Commonly reported bugs** - App glitches causing issues with orders - Inconsistent pickup and delivery times **Most requested features** - Option to customize cleaning instructions - Ability to track order status in the app - Expanded service area ## Recent user reviews (10 of 110) All indexed reviews: https://appshunter.io/ios/app/nimnim-laundry-and-dry-clean/id926239555/reviews.md ### 1/5 — Not working *2026-04-21, version 3.6.0* Does not allow to put address in ### 5/5 — Thank you *2025-11-28, version 3.5.5* Appreciate NimNim services ### 5/5 — Quick and Easy *2025-09-07, version 3.5.4* This is one of the first apps that popped up when I googled dry cleaning near me. It was super easy to use and the whole process is efficient. I recommend ### 5/5 — Best in Boston *2025-02-06, version 3.5.3* I’ve been using NimNim since moving downtown and could not be happier with the quality and ease of this service. Thank you, NimNim! ### 5/5 — Five Stars *2025-01-25, version 3.5.3* Great service, very prompt, really good results — highly recommend ### 5/5 — Great service *2025-01-22, version 3.5.3* They’re quick, efficient, and get the job done. How amazing to have delivery and pickup right from home! ### 1/5 — Avoid using this company *2024-01-29, version 3.1.8* Avoid using this company if you care about your clothes and money. I sent 2 jackets for dry cleaning, on the day scheduled for delivery, there’s no contact (no message, no phone call) to inform me that my order was delivered, only on that evening I got a system auto message that my order was delivered, but I only received one jacket back when I open the bag! The app shows the order is complete and I can only submit ticket for the missing jacket(it’s a jacket worth $1770). I submitted the ticket and the ticket has not getting any update even until now(5 days past). I also called the number from their website and no one answered. In the end I contacted the driver through the number they used when pick up and only knowing that because my jacket has some fur on the hood that is not detachable and to clean that they would need a fur expert and takes 1 week and $75 so they need permission to proceed - this is ridiculous because no one contact me to share this information and ask for permission! And they already charged me the cost for 2 jackets even knowing they didn’t clean one of them. The customer service does not exist and I have to contact my credit card company to dispute the charge. ### 5/5 — Great service *2023-11-03, version 3.1.8* Very reliable company. Always prompt. Always accurate in billing. ### 5/5 — Exceptional Service *2023-11-03, version 3.1.8* I’ve been a customer for approximately five years. NimNim has always delivered reliable high quantity service with a quick turnaround. ### 5/5 — Great local business and great convenience *2023-11-02, version 3.1.8* Really appreciate that I’m supporting a local business here in Boston, and you truly can’t beat the convenience. The pick up/drop off everything right at my apartment. And the prices are the same as any other dry-cleaner. Highly recommend. ## Frequently asked questions about NimNim Laundry & Dry Clean ### What services does NimNim offer? NimNim provides a comprehensive range of services including laundry, dry cleaning, shoe repair, and tailoring/alterations. You can also use the app for household items like sheets and comforters. The app aims to handle various garment and footwear care needs in one place. ### How does the pickup and delivery work? You can schedule a door-to-door pickup and delivery at times that fit your schedule, seven days a week. The app allows you to choose specific time windows and even specify drop-off locations like a foyer or lobby. Real-time updates will notify you of your order's progress. ### What are the turnaround times for services? NimNim offers fast turnaround times, with options as quick as 12 hours for same-day delivery or 24 hours for next-day delivery. Wash & Fold services are returned within 24 hours at no extra fee, folded and ready to be put away. ### Can I customize my laundry preferences? Yes, you can customize many details within the app. For Wash & Fold, you can select detergent scent, wash temperature, drying level, and options for bleach and softener. For dry cleaning, you can add special notes and photos. ### Where is NimNim available? NimNim currently offers its services in select areas of Boston, NYC/Brooklyn, and Miami. The company is actively expanding its coverage to more locations. ## Version history (last 5 releases) ### 3.7.3 — 2026-07-15 Fixed a small bug that disabled users from adding credit card ### 3.7.2 — 2026-07-15 Quick build with minor improvements ### 3.7.1 — 2026-06-21 Improvements in the user journey making the flow much smoother and cleaner ### 3.7.0 — 2026-04-25 We’ve made NimNim easier to use from order to delivery. - Added a new order tracker on the home screen so you can quickly follow your latest order status. - Refreshed the How It Works experience with updated service details, pricing, and new videos. - Added easier access to How It Works from the menu. - Improved address selection and editing during checkout. - Added clearer rush delivery and delivery fee messaging. - Improved payment card deletion with a confirmation step. - Fixed bugs and polished several checkout, order, and home screen flows. ### 3.6.0 — 2026-03-09 Fully Redesigned Onboarding A brand-new onboarding experience built with the latest Liquid Glass design elements. We've rebuilt it from the ground up to give you complete transparency into our services, pricing, and how everything works — before you ever place an order. "How It Works" — Now Always Accessible Curious about a service? You can now access our full service guide anytime from the menu, with step-by-step breakdowns and live pricing for every service we offer. Order Tracker on Home Your latest order's status is now front and center on the home screen — see exactly where your items are at a glance. Edit Addresses on the Go You can now edit your saved addresses directly from the address selection screen, no need to dig through your profile. Smoother Experience Throughout Refined layouts, better spacing, and polish across the app — because the details matter. ## Apps similar to NimNim Laundry & Dry Clean | App | Rating | Price | Category | | --- | --- | --- | --- | | [Push Laundry](https://appshunter.io/ios/app/push-laundry/id1161567968) | 3.6 (13) | Free | Lifestyle | | [The 'Quin House](https://appshunter.io/ios/app/the-quin-house/id6747051559) | 4.4 (8) | Free | Lifestyle | | [connexIQ](https://appshunter.io/ios/app/connexiq/id6446626239) | 3.5 (10) | Free | Lifestyle | | [Garment Valet MA](https://appshunter.io/ios/app/garment-valet-ma/id6444683973) | 5.0 (1) | Free | Lifestyle | | [Dependable Cleaners](https://appshunter.io/ios/app/dependable-cleaners/id1360468584) | 5.0 (9) | Free | Lifestyle | | [Clippership Wharf](https://appshunter.io/ios/app/clippership-wharf/id1623961631) | — | Free | Lifestyle | ## Related topics [madinahdrycleaners deliveries](https://appshunter.io/ios/topics/madinahdrycleaners-deliveries) · [fascard laundry](https://appshunter.io/ios/topics/fascard-laundry) · [jetz laundry app](https://appshunter.io/ios/topics/jetz-laundry-app) · [milana dry cleaning](https://appshunter.io/ios/topics/milana-dry-cleaning) · [the washlab](https://appshunter.io/ios/topics/the-washlab) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*