# Nine Chronicles M — user reviews

> 18 indexed App Store user reviews of Nine Chronicles M by Planetarium Labs, rated 3.60/5 from 35 ratings.

- Source: https://appshunter.io/ios/app/nine-chronicles-m/id6462364578/reviews
- App overview in markdown: https://appshunter.io/ios/app/nine-chronicles-m/id6462364578.md
- Rating breakdown: 5★ 22 · 4★ 0 · 3★ 0 · 2★ 3 · 1★ 10

## Most critical reviews (10 lowest-rated)

### 1/5 — Odin

*2025-05-23*

I had a lvl 399 Odin character why is it gone?????

**Developer response:** Dear Adventurer,

We apologize for any inconvenience this may have caused you.

please contact our Customer Center and we'll take a quick look and help you.

◈ Customer Support email address
 ＊ support@planetariumhelp.zendesk.com

Nine Chronicles M will always do its best to provide the environment and services.

Sincerely,
Planetarium Labs Support

### 1/5 — stuck in connecting to planet

*2024-03-17*

what a …

**Developer response:** Dear Adventurer,

Thank you for taking the time to leave us a review.

Unfortunately, based on your description
it's difficult to determine what you're experiencing.

please feel free to contact us through the in-game Help Center.

Customer Support Email Address
 support@planetariumhelp.zendesk.com

Sincerely,
Planetarium Labs Support

### 1/5 — iOS loading bug

*2024-02-25, version 140.0.1*

Crashes at loading. Lot of people having issues not just me.

### 1/5 — Those preparing to play this game, pay attention

*2023-12-21*

This game leads players to use a PC client to recharge from a digital currency exchange, then freely trade equipment. It also involves gambling through lucky draws in-game after recharging from a mobile phone, with indirect digital currency rewards from their website after gambling. When players earn digital currency in the game, they are banned without reason and have no channel to appeal, only able to request community support through Discord. Discord staff won’t disclose the reason but will instruct you to file a lawsuit in Singapore. This game is full of illegal activities and gambling, please take this seriously.

Be aware that this blockchain game may ban you without reason and offers no appeal process. It only directs you to file a lawsuit in Singapore. I will definitely file a complaint to have you removed from the Apple Store.

**Developer response:** Dear Adventurer,

Thank you for taking the time to share your experience with us.

We'll take your feedback into consideration 
to make Nine Chronicles M even better.

We look forward to your feedback to make Nine Chronicles M even better.
If you have any questions about the game
please contact our Customer Center.

Thank you.

### 1/5 — Constant loading issues

*2023-12-03, version 90.2.7*

Unfortunately this game would be great but the constant loading issues and the crashing issues means you are reboot the game every 5 minutes, shame they didn’t do a beta test before release

### 1/5 — Won’t load iPad Pro

*2023-11-24*

Title screen sometimes appears, mostly just black, then back to desktop

**Developer response:** Dear Adventurers.

We've provided a temporary workaround below.

1. Please save your security key so you don't lose it.
2. reinstall the game.

If this does not resolve the issue, please contact our Customer Center
To fulfill the love and expectations of our adventurers

Thank you.

### 2/5 — Not iOS friendly

*2023-11-26*

After one load the game goes dark then shuts off, maintenance required

**Developer response:** Dear Adventurers.

We've provided a temporary workaround below.

1. Please save your security key so you don't lose it.
2. reinstall the game.

If this does not resolve the issue, please contact our Customer Center
To fulfill the love and expectations of our adventurers

Thank you.

### 2/5 — Баг на баге

*2023-11-22*

В игру вообще не возможно зайти,50% на загрузке стоит и все.ресурсы в игре теряются (песочные часы)

**Developer response:** Dear Adventurer,

We sincerely apologize for the inconvenience you experienced with the game.

It's hard to tell based on the review
so please contact our Customer Support team and we'll look into it quickly and try to help you.

◈ Customer Support email address
  ＊ support@planetariumhelp.zendesk.com

We look forward to receiving your feedback so we can improve Nine Chronicles M in the future.

Sincerely,
Planetarium Labs Support

### 2/5 — Won't load

*2023-11-22*

Won't load past 62%. Iphone 14, up to date

**Developer response:** Dear Adventurers.

We've provided a temporary workaround below.

1. Please save your security key so you don't lose it.
2. reinstall the game.

If this does not resolve the issue, please contact our Customer Center
To fulfill the love and expectations of our adventurers

Thank you.

### 4/5 — See below

*2026-01-08, version 390.0.0*

Pay lots money to play game so deleted it . Could fill up 25 iPads with free to play games so deleted it .

## Most praised reviews (8 highest-rated)

### 5/5 — Play to earn

*2024-12-20*

Fun and earn

**Developer response:** Dear Adventurer,

Thank you for your interest in Nine Chronicles M.

We will do our best to live up to your love and expectations.
We look forward to making your gameplay even more enjoyable.

If you have any other suggestions or questions, please don't hesitate to contact our Customer Center.

Sincerely,
Planetarium Labs Support

### 5/5 — Awesome game

*2024-12-07, version 250.0.9*

This is such an awesome concept and delivered beautifully. I understand that the game is running via a blockchain network and so am patient with the loading but honestly, it isn’t that bad at all and the very interesting and fun game make up for it. The developers are very honest and replied to my email in 1 working day. Also, you can actually make money by playing the game and saving up your NCG. I have no complaints. Awesome game, awesome concept.

### 5/5 — So far so good!

*2024-03-01, version 152.0.0*

The game boasts nice graphics and cool animations. The tutorial at the beginning is well-done, and as you progress, leveling up becomes increasingly challenging, requiring a bit of grinding before the next gear upgrade. Overall, a fantastic game!

### 5/5 — G

*2023-12-02*

Good

**Developer response:** Dear Adventurers.

Thank you for your interest in Nine Chronicles M.

To fulfill the love and expectations of our adventurers
We will always strive to make your gaming experience more enjoyable.

We look forward to your feedback so that we can continue to improve Nine Chronicles M.

Thank you

### 5/5 — Игра супер

*2023-11-27*

Отличная игра но есть неполадки надо обновит , одежда снимается сама надо одевать каждый раз иногда игра сворачивается само по себе. В целом вроде не плохо

**Developer response:** Dear Adventurer,

Thank you for your valuable feedback on Nine Chronicles M. We appreciate it.
We'll do our best to take your feedback into account and improve the game.

If you have any other suggestions or questions, please don't hesitate to contact our Customer Center.

Sincerely,
Planetarium Labs Support

### 5/5 — NCG ATH soon

*2023-11-23*

Мобильная версия реализована лучше чем десктоп

**Developer response:** Dear Adventurer,

Thank you for your interest in Nine Chronicles M.

To meet the love and expectations of our adventurers 
we will strive to make your gaming experience even more enjoyable.

If you have any other suggestions or questions, please feel free to contact our support center.

Sincerely,
Planetarium Labs Support

### 5/5 — Its fun and enjoyable but more importantly

*2023-11-23*

It creats a wallet for me and my activities are going into blockchain. This is crazy game!!

**Developer response:** Dear Adventurers.

Thank you for your interest in Nine Chronicles M.

We appreciate your love and anticipation.
We want to make your experience even more enjoyable.
We're always working to improve.

If you have any other suggestions or questions, please feel free to contact our our support center.

Thank you.

### 4/5 — Вылеты

*2023-11-27*

Постоянно вылетает из игры и приходиться перезаходить а так все хорошо сделано как и на компе

**Developer response:** Dear Adventurer,

We apologize for any inconvenience this may have caused you.

If the problem persists after that, please contact our Customer Center and we'll take a quick look and help you.

◈ Customer Support email address
  ＊ support@planetariumhelp.zendesk.com

Nine Chronicles M will always do our best to provide a better game environment and service.

Sincerely,
Planetarium Labs Support

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*