# Ninja Pro Connect — user reviews > 378 indexed App Store user reviews of Ninja Pro Connect by SHARKNINJA OPERATING LLC, rated 4.80/5 from 4,133 ratings. - Source: https://appshunter.io/ios/app/ninja-pro-connect/id1322483990/reviews - App overview in markdown: https://appshunter.io/ios/app/ninja-pro-connect/id1322483990.md - Rating breakdown: 5★ 3,623 · 4★ 262 · 3★ 95 · 2★ 33 · 1★ 120 ## What do users think of Ninja Pro Connect? Overall sentiment: positive **Pros** - 🚀 Easy to use - 👍 Excellent app integration - 🔥 Delivers great cooking results - 🤖 Helpful cooking guidance - 🔍 Accurate temperature monitoring **Cons** - 🐛 Connectivity issues - 🔒 Frequent password resets required - ⏱️ Lack of live activity monitoring - 📏 Limited cooking options/presets - 🔋 Bluetooth range limitations **Commonly reported bugs** - App crashes during setup - Thermometer inaccuracies - WiFi pairing failures - Login issues on various devices - Unexpected app behavior changes after updates **Most requested features** - Add Celsius temperature option - Implement live activity notifications - Expand cooking presets for more foods - Allow multiple device connections - Improve password reset process ## Newest reviews (12 of 378) ### 3/5 — Super! ... quand ça fonctionne *2026-08-18, version 1.25.0* C'est un gadget vraiment pratique, cependant il y a quelques ratés, à commencer par la connexion Bluetooth que l'on perd très régulièrement. N'utilisez surtout pas votre four à micro-ondes! ### 2/5 — Constantly loses connection *2026-08-16, version 1.25.0* Works well overall until you start to use it in a Dutch oven or in a bbq with the lid closed: connection gets lost so not much use. ### 3/5 — WiFi and Bluetooth intermittent *2026-07-27, version 1.23.0* Connection is intermittent. When it works, it’s awesome. I don’t like troubleshooting tech support when I should be grilling ### 2/5 — It works (mostly) *2026-07-19, version 1.22.0* Why is there a function to skip pre heating, when used doesn’t actually start the cooking count down? I’ve over cooked a couple times now since I set a time and it was wanting me to open and close the top, before it started counting down my time I set. Not sure it’s the app or the probe, but temps jump way up or down and no graph of the temperature is given. In so many cases the temp jumps way up from 20 deg lower to tell me I’ve over cooked my meat.😤 ### 4/5 — Good to monitor *2026-07-19, version 1.22.0* Tried this out on the BBQ and it worked quite well. I liked the function of the app and meat choice. The temps seems to be fairly accurate, however the cook time was not consistent and sometimes it just didn’t show. Hence 4 stars. ### 4/5 — Smoke *2026-07-12, version 1.22.0* Would like to press smoke so it can activate spurts of smoke and I don’t have to physically press on machine ### 2/5 — App Connection Hell *2026-07-11, version 1.22.0* App works great now I’ve finally connected the Grill to my WiFi. Turns out the app doesn’t like symbols in the password. So had to create a guest network with a simpler password to finally (after 45mins of troubleshooting) connect to it. ### 5/5 — Live Activities *2026-07-10, version 1.22.0* thermometer works great, would love it if it could utilize the live activities here on apple to continuously show the current temperature and estimated time remaining on the lock screen ### 5/5 — Love it! *2026-07-05, version 1.21.0* I’m still getting used to it but so far so good. I love how it just makes everything dumb proof. You can’t mess this up people! I have cooked for years and many years Bbqing . And I’m 48 yrs young now and just love the tech part of it. Just place your food walk away and just watch your phone. It’s dumb proof!! ### 5/5 — Bring on the technology *2026-07-04, version 1.21.0* Not sure if I really need this level of technology but the food is absolutely amazing and I’m really enjoying using the grill! ### 2/5 — Ninja pro connect-bacon *2026-07-03, version 1.21.0* The bacon (thick) cooks faster than it says on low. This is amazing, but cooks faster than the ninja foodie. Our steaks were done much faster and the bacon perfectly crispy. But you need to check the food before the cooking time is complete. I ### 5/5 — Extraklasse *2026-07-01* Super App. Synchronisierte Anzeige am Gerät und in der App. Total gleich. Super. Die Gerichtempfehlungen auch klasse mit dem Tipps. Die App ist wie ein Bedienpanel für den Woody. Ein Muss für den Woodfire. Super ninja. ## Most critical reviews (10 lowest-rated) ### 1/5 — Mauvaise mise à jour *2026-07-18* La dernière mise à jour rend l’application inutilisable avec le BBQ Ninja Woodfire. Alors qu’elle fonctionnait très bien jusqu’à maintenant, aujourd’hui je n’ai plus de Bluetooth malgré de nombreuses réinitialisations, et les modes Doux, Moyen, Vif ont été remplacés par les traductions Doux, À point et Bonjour 😂 Aux développeurs: Arrêtez d’utiliser l’IA pour traduire vos interfaces. On ne traduit pas "Hi" (abrégé de High) par "Bonjour" mais par Vif ou Haut 😂😵‍💫😵‍💫 Par ailleurs, l’application affiche le lancement d’une mise à jour à chaque fois que je l’ouvre. Résultat : je ne m’en sers plus et fais mes réglages en manuel. Un comble pour un appareil ProConnect. Dommage ### 1/5 — Problème de connexion wifi *2026-07-17, version 1.22.0* Très déçu de l’application qui n’arrive pas à se connecter au wifi et du soutien à la clientèles qui n’a rien pu faire pour m’aider. Je dois donc attendre une nouvelle mise à jour de l’app et espérer que celle-ci réglera le bogue de connexion au wifi… ### 1/5 — Overcooked *2026-07-14, version 1.22.0* Seems like the lawyers got involved and wanted to limit liability for undercooked food. Most of the charts take the food to wee done or burnt. ### 1/5 — Not functioning after forced update *2026-07-14, version 1.22.0* I love my Ninja products and this app was great. Unfortunately, they forced an update that broke the app and now I can no longer connect or monitor the progress of my Woodfire Pro XL, even after deleting and redownloading and connecting the app. It just does not work. ### 1/5 — Foot fire ninja pro *2026-07-13, version 1.22.0* Temp and time scrambled ### 1/5 — Inconsistent *2026-07-12, version 1.22.0* Get a constant Updating… message every time I open the app all of a sudden ### 1/5 — Logged out *2026-07-12, version 1.22.0* For some reason I was logged out, assume it is an update? Since then it’s never been online again. Logged in fine but it will now no longer connect. App is no good for diagnosing why, just offline statement. Not intuitive at all, now just use as a standard manual grill. ### 1/5 — WTF infinite loop won’t start *2026-07-11, version 1.22.0* Use to work then ask me to pick region agree to stuff then ask me to go back to app to reset password all fun and games until you do that and it ask the same thing over and over and not allow me to rest password and work app! ### 1/5 — Struggling to get it working *2026-06-20, version 1.21.0* I have not been able to get the t thermometer to read the same ambient temperature as what my grill says, and there is no pre-set for smoking a brisket. It’s supposed to give you an estimated cooked time with the temperature, but that does not seem to be working. ### 1/5 — Force u 2 create account. Always requires password *2026-05-01, version 1.17.0* Why do you force the user to create an account and create a passkey just to stick a probe in the meat to find out the temperature? Stop tracking and collecting our data. ## Most praised reviews (10 highest-rated) ### 5/5 — Live Activities *2026-08-19, version 1.25.0* Please add Live Activities. ### 5/5 — Pork Shoulder *2026-08-16, version 1.25.0* I really like this thermometer. The app works great. Smoked pulled pork to perfection on my Weber kettle. Turkey breast in the Ninja Woodfire is next on the list. ### 5/5 — Amazing product *2026-08-16, version 1.25.0* I have many Ninja products. But I am loving the Ninja 7-1 grill. And that it has this app to be able to turn it and pre heat is awesome. I would recommend this machine to anyone. Absolutely love this machine and app. ### 5/5 — Good *2026-08-16, version 1.25.0* Good but sometimes loses signal with WiFi ### 5/5 — Brilliant bit of kit *2026-08-16, version 1.25.0* My son bought me this Ninja wood fire grill and we’ve cooked on it 2 to 3 times each week,the phone app makes it so easy takes all the guesswork out of it good results every time and we love the woodsmoke taste ### 5/5 — Ninja wood fire XL pro *2026-08-13, version 1.25.0* For all the positives of purchasing the Ninja wood fire XL pro, the price, the ease of using, the app, the taste of the food etc etc, the biggest positive is how much all of us including kids has eaten together outside as a family. That is priceless . Thank you ninja. I would recommend to anyone. I ### 5/5 — Good vibes *2026-07-27, version 1.23.0* Amazingly good !!! ### 5/5 — ninja wood fire xl *2026-07-20, version 1.22.0* absolute great product wish i had-purchased it sooner ### 5/5 — Perfect app for perfect bbq *2026-07-19, version 1.22.0* Topic ### 5/5 — Ninja above all other grills *2026-07-11, version 1.22.0* I absolutely love my Ninja Woodfire XL Grill! It has exceeded all of my expectations. The food comes out juicy, flavorful, and perfectly cooked every time. Whether I’m grilling burgers, steaks, chicken, or smoking ribs, the results are outstanding. It’s incredibly easy to use, heats up quickly, and cleanup is simple. The woodfire pellets add an authentic smoky flavor without the hassle of a traditional smoker. The XL size is perfect for cooking for family and friends. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*