# NinjaOne Assist

> End-user IT support app for ticket management, device access, and remote assistance. (iPhone/iPad app by NinjaRMM, LLC.)

- Source: https://appshunter.io/ios/app/ninjaone-assist/id6451313359 (this page in markdown: same URL + `.md`)
- Developer: [NinjaRMM, LLC](https://appshunter.io/developer/1416138606)
- Category: Productivity, Utilities
- Price: Free
- Rating: 5.00/5 from 4 App Store ratings
- Age rating: 4+
- Requires: iOS 16.0 · 30 MB
- Languages: American English, Japanese
- Released: 2024-01-16
- Data updated: 2026-07-23
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/ninjaone-assist/id6451313359/reviews.md

## What is NinjaOne Assist?

NinjaOne Assist: Empowering End Users with Seamless IT Support
Overview:
Unlock the full potential of IT support with NinjaOne Assist, the dedicated app for NinjaOne End Users. Designed with simplicity and efficiency in mind, this app transforms the way you interact with your IT environment, making every aspect of technical support a breeze.
Key Features:
Easy Ticket Management: Create tickets and add notes with ease, providing your technician with all the necessary updates and information. With NinjaOne Ticketing, staying on top of your IT issues is simpler than ever.
Device Dashboard: Gain instant access to all of your assigned devices. View essential details, check statuses, and manage your devices with just a few taps.
Remote Device Access: Experience hassle-free remote control. Whether you're in the office or on the go, securely access and operate your devices remotely.
Direct Technician Connect: Need expert help? Directly request assistance from a technician from the device page. Fast, convenient, and always there when you need it.
Mobile Screenshare: Collaborate like never before. With NinjaOne Quick Connect, invite technicians to stream your mobile device's screen for a more interactive and effective support experience.
User-Centric Design: Enjoy a user-friendly interface tailored for end users. Navigate with ease and accomplish tasks quickly, without any technical complexities.
Why NinjaOne Assist?
NinjaOne Assist is more than just an app; it's your partner in seamless IT support. Whether you're tackling minor issues or seeking solutions for complex technical challenges, NinjaOne Assist stands ready to make your IT experience as smooth and stress-free as possible.
Get Started Today!
Download NinjaOne Assist now and transform your approach to IT support. With its powerful features and intuitive design, managing your IT needs has never been easier or more efficient. Join the NinjaOne family and experience the difference today!

## Key features

- Easy ticket creation and note addition
- Device dashboard with status checks
- Secure remote device access
- Direct technician connection requests
- Mobile screensharing for collaboration
- User-friendly interface


## Frequently asked questions about NinjaOne Assist

### How do I create an IT ticket with NinjaOne Assist?

You can easily create a ticket by tapping the option within the app and adding any necessary notes or details to provide your technician with comprehensive information.

### Can I access my work computer from my phone using NinjaOne Assist?

Yes, the app allows for secure remote access to your assigned devices, enabling you to operate them from anywhere, whether you're in the office or on the go.

### What is the NinjaOne Assist device dashboard?

The device dashboard provides instant access to all devices assigned to you. You can view essential details and check their current statuses with just a few taps.

### How does NinjaOne Assist help with collaboration?

The mobile screenshare feature allows you to invite technicians to stream your mobile device's screen, facilitating a more interactive and effective support experience.

### How often is NinjaOne Assist updated?

The latest version is 1.4.0, released on March 23, 2026. Updates typically ensure new features and performance improvements.

### What devices does NinjaOne Assist support?

NinjaOne Assist is available for iPhone and iPad devices, offering a seamless experience across Apple's mobile ecosystem.

### Does NinjaOne Assist have ads?

No, NinjaOne Assist is ad-free, providing an uninterrupted experience for managing your IT support needs.

### What is the age rating for NinjaOne Assist?

NinjaOne Assist has an age rating of 4+, making it suitable for a wide range of users.

## Version history (last 5 releases)

### 1.5.2 — 2026-07-20

Various bug fixes. Japanese environment added.

### 1.5.1 — 2026-06-15

Various bug fixes

### 1.5.0 — 2026-06-08

Various bug fixes

### 1.4.0 — 2026-03-23

Various bug fixes

### 1.3.3 — 2025-12-01

Bug fixes and performance improvements.

## Apps similar to NinjaOne Assist

| App | Rating | Price | Category |
| --- | --- | --- | --- |
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## More apps by NinjaRMM, LLC

- [NinjaOne Mobile](https://appshunter.io/ios/app/ninjaone-mobile/id1416138607)
- [NinjaRMM Screenshare Utility](https://appshunter.io/ios/app/ninjarmm-screenshare-utility/id1549589861)

All apps by NinjaRMM, LLC: https://appshunter.io/developer/1416138606

## Related topics

[ninjaone assist](https://appshunter.io/ios/topics/ninjaone-assist) · [ninjaone](https://appshunter.io/ios/topics/ninjaone) · [ninjaone mobile](https://appshunter.io/ios/topics/ninjaone-mobile) · [ninjaone remote](https://appshunter.io/ios/topics/ninjaone-remote) · [facility assist](https://appshunter.io/ios/topics/facility-assist) · [prm assist](https://appshunter.io/ios/topics/prm-assist)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-23.*