# NinjaOne Mobile — All-in-One RMM Platform

> Unified IT management and remote end-user support platform. (iPhone/iPad app by NinjaRMM, LLC.)

- Source: https://appshunter.io/ios/app/ninjaone-mobile/id1416138607 (this page in markdown: same URL + `.md`)
- Developer: [NinjaRMM, LLC](https://appshunter.io/developer/1416138606)
- Category: Productivity, Utilities
- Price: Free
- Rating: 2.60/5 from 72 App Store ratings · 68 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 38 MB
- Languages: American English
- Released: 2019-08-17
- Data updated: 2026-08-06
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/ninjaone-mobile/id1416138607/reviews.md

## What is NinjaOne Mobile?

NinjaOne is the industry’s only unified IT management solution the centralizes and consolidates your IT management workflows into a single pane of glass. The NinjaOne app gives you the power to manage IT and support end-users from anywhere, providing a better IT experience for everyone.

## Key features

- Unified IT management
- Remote end-user support
- Centralized workflows
- Single pane of glass interface
- Manage from anywhere

## Recent user reviews (10 of 68)

All indexed reviews: https://appshunter.io/ios/app/ninjaone-mobile/id1416138607/reviews.md

### 1/5 — Garbage

*2026-04-30, version 3.13.0*

Pure garbage

### 1/5 — Login is a nightmare

*2026-04-16*

I truly don’t know how ninja can be so amazing yet can have one of the worst apps ever made. I’m not one to give a bad review, but two years of optimism that they would fix the broken login experience has finally given way to despair. Trying to use entra to logon - best case means you’re going to login every single time you open the app. Worst case after the latest update it’s just completely broken. The authenticator never calls back, rendering it completely unusable.

### 1/5 — Unable to sign in

*2026-03-13, version 3.12.3*

Unfortunately, due to an MFA issue with the app, I am unable to verify account in order to sign in. This was on iOS 26.3, using us2.ninjaone.com environment

### 2/5 — Notifications never work

*2026-02-11*

I’m an MSP that uses this platform and this app is trash. I’ve opened so many tickets with them to figure out why the app continually signs out and forces me to log back in even within the four hour maximum period. And then notifications never ever work.  I have to always be using my laptop or desktop to do anything with the website and customers.

### 2/5 — Nothing compared to the web

*2026-02-02, version 3.12.3*

Not expecting this to be as good, but this really needs a do over. I use NinjaOne daily and this app does not come close, everything from UI and what it’s capable of doing is abysmal, please add this to the road map and get it to a point where we can provide good support on the go if required!

### 1/5 — Keyboard issue

*2026-01-07, version 3.12.2*

Keyboard keeps popping up and gets in the way when trying to navigate since the last update. Also action and function key bar disappeared as well. Doesn’t work.

### 1/5 — Almost

*2025-10-03, version 3.12.2*

Pretty worthless if you use SSO.  Wont stay logged in and  if the wrong account is on the sso login screen, there’s no way to change it.

### 1/5 — Log In Every 20 Seconds

*2025-07-08, version 3.11.7*

Have to log in every 20 seconds… phone app is supposed to be “quick” otherwise I’d just be at my desktop!

### 1/5 — INUTILIZZABILE

*2025-07-03, version 3.11.7*

Dopo l’aggiornamento non consente più il login da App… Con le stesse credenziali invece l’accesso via web avviene senza problemi. In questo stato ad oggi è INUTILIZZABILE !

### 2/5 — Constantly have to sign in.

*2025-06-07*

Would be really nice to have facial recognition with this app. I believe it’s doable but no one can tell me how. Please help!
Finally was able add audio notification so that, as a runner, I am notified as soon as a new run is posted. Had to have Apple help me with that though. My IT department didn’t know how to do it. 
Anybody know how to activate “facial recognition “ on the iPhone (14)?

## Frequently asked questions about NinjaOne Mobile

### What does NinjaOne Mobile do?

NinjaOne Mobile provides a unified IT management solution that centralizes and consolidates IT management workflows. It allows users to manage IT infrastructure and support end-users from any location, offering a comprehensive IT experience.

### What are the key features of NinjaOne Mobile?

Key features include unified IT management, remote end-user support, centralized workflows, and a single pane of glass interface. This enables users to manage their IT environment and assist users efficiently from anywhere.

### Is NinjaOne Mobile free to use?

Based on the provided information, the app is listed as 'free'. This suggests that the core functionality of the mobile application is available without direct cost to the user.

### What kind of devices is NinjaOne Mobile compatible with?

The provided description does not specify exact compatibility details for operating systems or device types. However, as a mobile application, it is designed to run on smartphones and tablets.

### Who is the target audience for NinjaOne Mobile?

This app is designed for IT professionals and support staff who require the ability to manage IT systems and provide assistance to end-users remotely. It aims to streamline IT operations for these individuals.

## Version history (last 5 releases)

### 3.14.0 — 2026-07-22

Bug fixes and performance improvements.

### 3.13.1 — 2026-06-12

Bug fixes and performance improvements.

### 3.13.0 — 2026-03-16

Bug fixes and performance improvements.

### 3.12.3 — 2026-01-26

- Performance Improvements
- Misc bug fixes

### 3.12.2 — 2025-10-01

- Bug fixes
- Performance improvements
- Better session management

## Apps similar to NinjaOne Mobile

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Hudu Mobile](https://appshunter.io/ios/app/hudu-mobile/id1636549436) | 3.6 (5) | Free | Productivity |
| [IT Glue](https://appshunter.io/ios/app/it-glue/id1281698600) | 1.9 (7) | Free | Productivity |
| [PRTG - Monitoring](https://appshunter.io/ios/app/prtg-monitoring/id326306472) | 4.8 (1,950) | Free | Productivity |
| [Pulseway](https://appshunter.io/ios/app/pulseway/id405566169) | 4.6 (615) | Free | Productivity |
| [Microsoft 365 Admin](https://appshunter.io/ios/app/microsoft-365-admin/id761397963) | 4.6 (5,839) | Free | Productivity |
| [HPE Instant On](https://appshunter.io/ios/app/hpe-instant-on/id6739608641) | 3.4 (17) | Free | Productivity |

## More apps by NinjaRMM, LLC

- [NinjaRMM Screenshare Utility](https://appshunter.io/ios/app/ninjarmm-screenshare-utility/id1549589861)
- [NinjaOne Assist](https://appshunter.io/ios/app/ninjaone-assist/id6451313359)

All apps by NinjaRMM, LLC: https://appshunter.io/developer/1416138606

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-06.*
