# NinjaRMM Screenshare Utility — user reviews

> 3 indexed App Store user reviews of NinjaRMM Screenshare Utility by NinjaRMM, LLC, rated 3.11/5 from 19 ratings.

- Source: https://appshunter.io/ios/app/ninjarmm-screenshare-utility/id1549589861/reviews
- App overview in markdown: https://appshunter.io/ios/app/ninjarmm-screenshare-utility/id1549589861.md
- Rating breakdown: 5★ 3 · 4★ 5 · 3★ 2 · 2★ 2 · 1★ 5

## Most critical reviews (3 lowest-rated)

### 1/5 — iPhone Keyboard Issue

*2025-12-03*

Ever since the new update major keyboard issue. No longer have the F keys and additional modifier keys. Keyboard also keeps popping up on its own and hard to close when clicking.

### 1/5 — Keyboard bug

*2025-11-24*

Keyboard has issues now. Keeps opening with every click. Messes with compatibility

### 4/5 — Needs Messaging Support

*2026-04-10*

I love using my iPad for on-the-go work, and NinjaOne is our preferred IT portal. However, one major thing keeping me from being able to get full functionality out of the Screenshare Utility on my phone, and especially my iPad, is the fact that the mobile version of the Screenshare Utility is lacking the ability to natively open up a message box and talk to the client. I use this feature all the time when accessing client computers on my laptop, and it would be so nice if this feature were to make its way to the mobile version as well so I could easily speak to clients instead of opening up Notepad on their computers and typing out a message to them there lol. Just feels less professional to do it the Notepad way, rather than it being baked into the app itself the way it is on the desktop version. Otherwise, everything else runs great using this app!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-29.*