# Nippon Life Benefits® Mobile > Mobile app for managing Nippon Life Benefits insurance coverage and related services. (iPhone/iPad app by Nippon Life Insurance Co of America.) - Source: https://appshunter.io/ios/app/nippon-life-benefits-mobile/id977191914 (this page in markdown: same URL + `.md`) - Developer: [Nippon Life Insurance Co of America](https://appshunter.io/developer/977191913) - Category: Health & Fitness, Medical - Price: Free - Rating: 3.75/5 from 4 App Store ratings · 37 written reviews indexed - Age rating: 17+ - Requires: iOS 15.0 · 100 MB - Languages: English - Released: 2015-04-04 - Data updated: 2026-08-19 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/nippon-life-benefits-mobile/id977191914/reviews.md ## What is Nippon Life Benefits® Mobile? Manage Your Benefits Anytime, Anywhere with the Nippon Life Benefits® Mobile App Stay connected to your insurance benefits with ease while on-the-go. The Nippon Life Benefits® mobile app gives you fast, secure access to your coverage details—whenever and wherever you need them. The app is available in English, Japanese, and Korean, making it convenient for our diverse user community. • Find a Provider Quickly locate doctors, specialists, and facilities near you or in a specific area using our intuitive search tool. • View Claims Easily access your most recent claims or search by date of service, provider, or claim status for detailed insights. • Review Plan Benefits Stay informed with real-time access to your deductible levels, out-of-pocket totals, and account balances. • Digital ID Card View your ID card and send a copy to anyone you choose whenever needed. • Member Kit Access your member kit digitally in multiple languages. • Wellness Portal For members with medical coverage, get personalized health recommendations, wellness tools, trackers, and educational content to support your well-being. • Contact Customer Service Get support with direct access to customer service, including secure in-app messaging. ## Key features - Find a Provider - View Claims - Review Plan Benefits - Digital ID Card - Access Member Kit - Wellness Portal - Contact Customer Service ## Recent user reviews (10 of 37) All indexed reviews: https://appshunter.io/ios/app/nippon-life-benefits-mobile/id977191914/reviews.md ### 1/5 — Can’t login *2026-05-15, version 3.5.79* My company recently switched to using Nippon and I’ve been unable to login to the app and support has been completely unhelpful. Very frustrating experience. I recommend using the website and avoid the app ### 1/5 — Only use if you want to rage crash out *2025-08-16, version 3.5.26* I’ve had nothing but problems, I’ve tried logging in so many GD times, I’ve tried changing my password, using the saved password that works for the site, and typing it manually. NOTHING WORKS I’ve never hated an app more than this one. Especially where I’m trying to access important information it should work. The site is outdated and you have to alter you popup settings for it to even work. ### 1/5 — Useless *2024-12-06, version 3.5.21* Could not even log in on the app. Was literally sitting at my computer where I could log in using the same credentials - but the app kept saying the user name and password were wrong. Auto-filled it — didn’t work. Typed it by hand - didn’t work. ### 1/5 — Why is this even an app? *2024-08-07, version 3.5.21* First off, you can never find a provider. I did a simple search, general doctor, 50 miles anywhere in my state. NO PROVIDERS FOUND. I need a neurosurgeon, no providers found! Honestly, what’s the point of this app when you have to call every time to get assistance? ### 1/5 — No way to upload files for new claims on mobile *2024-05-01, version 3.5.21* Isn’t that half the point of the app? ### 1/5 — マジで改善してほしい *2024-04-05, version 3.5.16* アプリ内で検索して出てきた病院に予約の電話をかけたらネットワーク内じゃないと言われて、日本ライフのサポートに電話したらアプリのリストは最新じゃないと言われました。認識しているなら改善してください。 UIもタップしづらくて最悪です。使う意味ないです。 ### 1/5 — It is 2024 but this app struggles to perform basic functions *2024-03-19, version 3.5.13* The provider search by city/state crashes the app reliably. Claims details don’t seem to show. Login seems to require 2FA constantly, which is a hassle. It’s been several years and it hasn’t seemed to improve much. For the high rates being charged to NLB customers, I would expect this app to work better than it does. ### 1/5 — Cannot log in *2024-02-02, version 3.5.13* Login with laptop but the same credentials doesn’t work with this mobile app ### 1/5 — Just an awful app *2024-01-28, version 3.5.13* Will never let me log in even with all the proper credentials please fix this app ### 1/5 — Trash *2024-01-24, version 3.5.13* Find providers never worked. The only functional that was usable wea the ID card. Now, can’t even login. ## Frequently asked questions about Nippon Life Benefits® Mobile ### What can I do with the Nippon Life Benefits mobile app? The app allows you to manage your insurance benefits easily. You can find healthcare providers, view your claims history, review your plan benefits like deductibles and balances, access your digital ID card, and get your member kit. It also offers a wellness portal for members with medical coverage and direct access to customer service. ### Is the Nippon Life Benefits app available in multiple languages? Yes, the app is available in English, Japanese, and Korean. This makes it convenient for a diverse user community to manage their benefits in their preferred language. ### How do I find a doctor using the app? The app features an intuitive search tool that allows you to quickly locate doctors, specialists, and facilities. You can search for providers near your current location or in a specific area. ### Can I see my insurance claims on the app? Yes, you can easily access your most recent claims. The app also allows you to search for claims by date of service, provider, or claim status to get detailed insights into your medical expenses. ### Is there a cost to use the Nippon Life Benefits app? The Nippon Life Benefits mobile app is available for free. There are no charges associated with downloading or using the app to manage your insurance benefits. ## Version history (last 5 releases) ### 3.5.87 — 2026-05-22 Performance and Improvements ### 3.5.79 — 2025-11-17 • Multilingual Support Expanded Available in English, Japanese and Korean, making it easier for more members to navigate and manage their benefits. • New Provider Info Section Easily share important information with your healthcare providers—right from the app. • Improved Provider Search Find providers with enhanced search filters, including provider language preferences and a new interactive map view. • Updated Settings Page Personalize your experience with new features like profile photo upload, user profile details, and in-app language preference settings. ### 3.5.26 — 2025-05-16 Performance and Improvements ### 3.5.21 — 2024-04-24 performance and improvements ### 3.5.16 — 2024-04-03 performance and improvements ## Related topics [nippon](https://appshunter.io/ios/topics/nippon) · [nippon life benefits](https://appshunter.io/ios/topics/nippon-life-benefits) · [nippon life](https://appshunter.io/ios/topics/nippon-life) · [nippon life benefits® mobile](https://appshunter.io/ios/topics/nippon-life-benefits-mobile) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-19.*