# NIPSCO

> Utility account management, billing, usage tracking, and outage reporting. (iPhone/iPad app by Smart Energy Systems LLC.)

- Source: https://appshunter.io/ios/app/nipsco/id1560716107 (this page in markdown: same URL + `.md`)
- Developer: [Smart Energy Systems LLC](https://appshunter.io/developer/1062247242)
- Category: Utilities, Business
- Price: Free
- Rating: 4.80/5 from 25,852 App Store ratings · 98 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.0 · 33 MB
- Languages: American English
- Released: 2021-08-18
- Data updated: 2026-08-30
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/nipsco/id1560716107/reviews.md

## What is NIPSCO?

We want to make things easier for YOU!
Convenience. Control. Choice.


Download the free NIPSCO Mobile App today and customize your account so it’s perfect for YOU. Easily view your bill, check usage or make a payment. Enroll in programs like AutoPay, Budget Plan and many more. From anywhere, at any time!

Features include:



OUTAGE INFORMATION
•	See and report power outages
•	Manage outage alert settings



ACCOUNT MANAGEMENT
•	Pay bills and view payment history 
•	Start, stop or move your natural gas and/or electric service
•	View payment history
•	Enroll in our billing and payment programs like AutoPay, Budget Plan and Paperless Billing



USAGE INFORMATION
•	See your energy usage history
•	Compare your month-over-month usage



CONVENIENCE
•	Download a PDF of your bill
•	Manage multiple accounts from within the app
•	Easily log in with Touch ID®/Face ID®

## Key features

- View and pay bills
- Track energy usage
- Report and manage outages
- Enroll in payment programs
- Manage multiple accounts
- Secure login with biometrics

## What do users think of NIPSCO?

Overall sentiment: neutral

**Pros**

- 🚀 Great for outages
- 👍 Convenient
- 👍 Easy to navigate
- 👍 User friendly
- 👍 Excellent service
- 👍 Paperless billing
- 👍 Able to check bill and pay easily

**Cons**

- 🐛 Bill payment issues
- 💰 Charges for payments
- 🐛 App down frequently
- 🔒 Login issues
- 🐛 Facial recognition not working
- 🐛 Incorrect bank account used
- 🐛 Service unavailable errors

**Commonly reported bugs**

- Frequent app crashes
- Incorrect due date shown
- Bank account info disappearing

**Most requested features**

- Allow payments before due date
- Add outage reporting
- Improve password reset process
- Provide billing statement download

## Recent user reviews (10 of 98)

All indexed reviews: https://appshunter.io/ios/app/nipsco/id1560716107/reviews.md

### 1/5 — Nipsco

*2026-08-20, version 1.42*

Lousy app, lousy company. Do better.

### 5/5 — Thank you !

*2026-08-16, version 1.41*

I know it’s been rough everyday thank you for showing up and trying everyday we appreciate your hard work . Be safe linemen

### 1/5 — Don’t care about clients

*2026-08-13, version 1.41*

They have let this infrastructure rot all the while pocketing billions. Now their entire client base has no power and they’re bringing in scabs to take care of it. Somehow they’ll find out how they can charge is for something we have been paying for all along which is maintaining the infrastructure.

### 1/5 — Communication - nonexistence

*2026-08-13, version 1.41*

No plan for power outage. Doesn’t communicate no updates or plan to recover.  Delivery charges are going to be billed for power NOT being delivered.  Wish we had I & M.

### 1/5 — Good For Showing How Much You Owe NIPSCO

*2026-08-12, version 1.41*

App takes right to the billing page first thing. Can’t report an outage. Also app says I have power when I haven’t had it for almost 24 hours

### 1/5 — Outages

*2026-07-28, version 1.41*

3 outages in one year. One lasted 25 hours. Half of the contents in the refrigerator had to be thrown out.

### 1/5 — Outage

*2026-07-05, version 1.41*

This has been of little help. Previous versions were much better.

### 1/5 — Doesn’t save login info

*2026-06-22, version 1.40*

Doesn’t safe login info so you have to log in every time.

### 1/5 — Pathetic

*2026-05-11, version 1.38*

I have to hunt all over for your invoice because you can’t be trusted or relied upon to deliver it by mail or even by email anymore. We pay a premium for your product, can we get a little service with that?? Ridiculous

### 1/5 — Lousy comms

*2026-04-28, version 1.38*

Could you be any less transparent about the timeline on restoring power?!

## Frequently asked questions about NIPSCO

### What can I do with the NIPSCO app?

The app allows you to easily view your bill, check your energy usage history, make payments, and report power outages. You can also enroll in various programs like AutoPay, Budget Plan, and Paperless Billing for added convenience.

### Is the NIPSCO app free to download?

Yes, the NIPSCO app is completely free to download and use. There are no hidden costs associated with downloading or managing your account through the application.

### Can I manage multiple NIPSCO accounts in the app?

Yes, the app is designed to allow you to manage multiple accounts from within a single application. This makes it convenient for users who have more than one NIPSCO service.

### What are the key features for managing my service?

Key features include the ability to start, stop, or move your natural gas and/or electric service. You can also view your payment history and download a PDF of your bill directly from the app.

### How does the app help with outages?

The app provides outage information, allowing you to see current outages in your area and report new ones. You can also manage your outage alert settings to stay informed.

## Version history (last 5 releases)

### 1.42 — 2026-08-19

This update includes bug fixes and a few small performance improvements.

### 1.41 — 2026-07-02

This update includes bug fixes and a few small performance improvements.

### 1.40 — 2026-06-04

This update includes bug fixes and a few small performance improvements.

### 1.39 — 2026-05-12

This update includes bug fixes and a few small performance improvements.

### 1.38 — 2026-03-18

This update includes bug fixes and a few small performance improvements.

## Apps similar to NIPSCO

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [4Change Energy](https://appshunter.io/ios/app/4change-energy/id6468589052) | 1.5 (89) | Free | Utilities |
| [PSO Mobile App](https://appshunter.io/ios/app/pso-mobile-app/id1272274800) | 3.0 (93) | Free | Utilities |
| [Indiana Michigan Power](https://appshunter.io/ios/app/indiana-michigan-power/id1263465059) | 2.3 (94) | Free | Utilities |
| [My WM](https://appshunter.io/ios/app/my-wm/id714263094) | 4.5 (72,924) | Free | Utilities |
| [SWEPCO](https://appshunter.io/ios/app/swepco/id1263569347) | 2.9 (100) | Free | Utilities |
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## More apps by Smart Energy Systems LLC

- [Smart H2O](https://appshunter.io/ios/app/smart-h2o/id1017852468)
- [My NL Hydro](https://appshunter.io/ios/app/my-nl-hydro/id1097471334)
- [Simply Energy](https://appshunter.io/ios/app/simply-energy/id1171627284)
- [MyWater MNWD](https://appshunter.io/ios/app/mywater-mnwd/id1190259281)
- [MyWaterSD - City of San Diego](https://appshunter.io/ios/app/mywatersd-city-of-san-diego/id1202281723)
- [IID Customer Connect](https://appshunter.io/ios/app/iid-customer-connect/id1207760404)

All apps by Smart Energy Systems LLC: https://appshunter.io/developer/1062247242

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*
