# Niraxx Life — user reviews

> 3 indexed App Store user reviews of Niraxx Life by Niraxx Light Therapeutics, Inc., rated 3.67/5 from 3 ratings.

- Source: https://appshunter.io/ios/app/niraxx-life/id1490558618/reviews
- App overview in markdown: https://appshunter.io/ios/app/niraxx-life/id1490558618.md
- Rating breakdown: 5★ 1 · 4★ 1 · 3★ 0 · 2★ 1 · 1★ 0

## Most critical reviews (3 lowest-rated)

### 1/5 — Can't create account

*2020-06-14*

As of June 14, I can't create an account. I fill in the form and when I press Sign Up nothing happens.

### 2/5 — Doesn’t work

*2020-05-26*

Still buggy. Can’t tap through the intake screens.

**Developer response:** Hi there! Thank you for taking the time to review the niraxx Life app. We want to provide you the best user experience. In order to tap through the intake screens, you must first connect the niraxx Brain Pacer device. We understand our users have not received their devices yet and therefore cannot access all the functions of the app. We kindly ask that you update your review once you have received your device and are able to tap through the intake screens. As always, if you have any questions, please contact our Customer Care Team via email at care@niraxx.com

### 4/5 — Can’t get the app to work

*2020-06-23*

The directions are poor and I’m unable to get the session to start. I’ve made a connection with blue tooth and I’m sure I have the headband positioned correctly.

Update
The directions failed to mention that the battery cover on the pod needs  to be removed. The Velcro needs to be pulled back and the pod is slid into position on to the headband.  When the device is powered up you should see green lights inside the headband. Recharge after every use. The battery doesn’t last very long. 

It’s a cool device though.

**Developer response:** Thank you for your review! We apologize for the confusion about setting up your device. Here's a video to help you: https://www.youtube.com/watch?v=XG9NHctTilA
After each session, you can power off the device to help preserve battery life. If you have any additional questions, please contact us at care@niraxx.com

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-04.*