# Nissan LEAF Canada — user reviews

> 51 indexed App Store user reviews of Nissan LEAF Canada by Nissan Canada Inc., rated 4.39/5 from 2,313 ratings.

- Source: https://appshunter.io/ios/app/nissan-leaf-canada/id450031231/reviews
- App overview in markdown: https://appshunter.io/ios/app/nissan-leaf-canada/id450031231.md

## Newest reviews (12 of 51)

### 3/5 — Leaf

*2026-01-31, version 8.0.6*

Tres lente et des fois elle ne reçoit pas les commandes

### 3/5 — Good but lots of room for improvement/updates!

*2025-11-19, version 8.0.5*

Connection to car is a 5/10.  I'm refreshing 10-15 times even though I'm practically next to the car and it won't refresh the car's stats (I.e. range, temperature).

All paid features should really come standard.  Tesla offers all these and more.

Minimal software updates are evident while my Tesla updates regularly with new , over-air features (again, free!).

Choosing car colour as an option would be a good nice-to-have!

### 1/5 — Firmware update ! Connection issues

*2024-09-13, version 7.9.5*

For those who have lot of issues with synchronization of the app, check your nissan radio version, got mine updated to 0354 (bulletin NTB22-058a and it’s way better and it fixed audio issues on iphone carplay. This app needs redesign and better explanation of the features. They should take a look at the tesla apps for ideas.)

### 1/5 — Mot de passe

*2024-09-13, version 7.9.5*

Je ne peux pas me connecter. Ca me dit que je n’ai pas le bon mot de passe et pourtant cest bien le bon…

### 1/5 — Updates of state of charge

*2024-09-07, version 7.9.5*

Have to refresh everytime at least 5 to 6 times to get an update of the charge. Same goes for find my leaf and plan a trip state of charge.

### 1/5 — Très déçue

*2024-08-08, version 7.9.0*

Impossible de se connecter et connaître l’état de la charge car message d’erreur informant que l’application ne fonctionne pas pour l’instant. Même chose pour connaître l’emplacement du véhicule. Extrêmement déçue de Nissan et des développeurs de cette application. Même après avoir fait la mise à jour, l’application plante constamment! Pourquoi payer pour le service de localisation si je ne peux pas m’en servir???????

### 1/5 — Insurance papers? really?

*2024-07-26, version 7.9.0*

You want the VIN which makes sense but why we uploading insurance proof? that's personal information you're asking people to upload online.

### 3/5 — Works half the time, and barely refreshes.

*2024-07-13, version 7.9.0*

Doesn’t connect all the time. Have to refresh often or try a few times for the climate control to come on.

### 3/5 — Outdated and slow but it works

*2024-07-09, version 7.9.0*

Having recently renting a Tesla for 6 weeks (when my brand new Leaf SV Plus had an issue), I saw how quick our phones are capable of interacting with vehicles. Even our Toyota app is quicker.

Updates and a new interface are unlikely to happen for future Leafs, it would’ve been nice to be:

- alerted if the doors were left unlocked
- able to program it to stop at %
- able to open the charging port
- able to use the phone as a key

### 3/5 — Ça va mais…

*2024-03-25, version 7.7.5*

Lenteur, instabilité mais simplicité assurée. Dommage que le service nous soit facturé quelques mois après l’achat du véhicule.

### 1/5 — Still failing

*2024-03-04, version 7.7.5*

The app has been down for about 2 weeks now, and the fact that since the update it falsely reports that my username/password is wrong makes it worse.

### 1/5 — Servers conducting routine maintenance

*2024-02-27, version 7.7.2*

Anyone else having this error message when trying to log on?

The app was working fine until around 19-Feb-2024, but I’ve been unable to access it for many days now.

Must be a tedious server maintenance job..

## Most critical reviews (10 lowest-rated)

### 1/5 — Not working

*2026-04-04, version 8.0.6*

This app not working for the US made vehicles.

### 1/5 — Doesn’t work after update

*2025-12-04, version 8.0.5*

Started my car every day then the app updated and now doesn’t work. Barely worked before and they want me to pay $15/month to be able to unlock the car with the app. 

First and last Nissan I will ever buy

### 1/5 — Stopped working on 2017 model

*2025-09-10, version 8.0.5*

The app stopped working on my 2017 model. Not sure why but it won’t give me any charging advice. I uninstalled and reinstalled it and still no luck. Called and they said AT&T discontinued it because it was 3G - not sure why they couldn’t keep both. Poor customer service on their part, I was using it to remote start my car in the winter to keep it warm for my little toddler. Shame on you!

### 1/5 — Need a better designer

*2025-05-26, version 8.0.0*

Useless App.  Have to keep refreshing all the time. Does not remember previous setting.  
Route planner is completely useless: Battery gauge reading in route planner does not show actual battery life (it is always at 3.6km left) so   cannot reach destination.

### 1/5 — Garbage the app never works and support was not helpful

*2025-02-26, version 7.9.8*

Never working

### 1/5 — Waste of time

*2025-01-10, version 7.9.8*

TheOneGirlPink

### 1/5 — Garbage App

*2024-12-13, version 7.9.8*

It’s no wonder Nissan is losing money. Cars are crappy. Apps are crappy! People that respond to these reviews know jack!

### 1/5 — App no longer connecting to my Leaf

*2024-12-03, version 7.9.8*

The app stopped connecting to my car 3 days ago. It used to work once out of three times . Now how am I going to remote heat during winter ?

### 1/5 — Terrible Performance

*2024-11-22, version 7.9.8*

I’m not sure if the issue is with the app or if it’s the hardware on the car. Getting the “state of charge” information works less than half the time. As others have complained, you have to hit the refresh icon several times before it updates. Sometimes, it won’t work at all.

### 1/5 — One star

*2024-10-02, version 7.9.5*

Never working and when it does, it takes forever.

## Most praised reviews (10 highest-rated)

### 5/5 — Not too bad! But need some update!

*2025-02-24, version 7.9.8*

I really hope soo a dark mode and could add those latest model with our car colors as well, mynissan app already show me my car with my colors code, but when he send me to this app, its clearly under rated..! Need improvement, as well if the app could stop or notify at 80% charge to make sure to cut off power will be very usefull. Other than that. Appreciate the fact I can start the heat remotely.

### 5/5 — This app needs work

*2024-10-17, version 7.9.5*

When I run the app it only shows me the state of charge from the last time I ran the app.    What it should do is show me instantly what the state of charge is now.    This info shoukd be pushed to your server regularly so that my app always has current info.    As it is I have to hit refresh which can take up to 60 seconds to respond, and it is not reliable.   Please address this and make an app that does what it should.   I also note that this app does not work well with the FLO app.    I can stop charging with FLO but when I do I can’t restart it with this app.   Also I was told that I should regularly only charge to 80%.    There is no way to set a parameter like this.    Again.   Do some work and make an app that does the things that are expected.

### 5/5 — Incredibly slow

*2024-09-29, version 7.9.5*

It’s nice to be able to remote start my car, but the app is incredibly slow. It also doesn’t work about 1 out of 10 times.

### 5/5 — Not perfect but generally works

*2024-03-09, version 7.7.5*

Start a charge or start climate control remotely.

### 5/5 — Not working since Feb 20th

*2024-02-29, version 7.7.5*

Since at least February 20th, the app isn’t working.  We’re Feb 29th!

Does Nissan isabout to be bankrupt or is it a simple extremely bad customer service? 

I guess they will answer to my comment something like « we’re aware about the app problem, it should be fix soon.. please contact our customer service for more information ». 

I don’t want to get customer service lies, I eant an app that work! I pay for that when I bought my leaf sl plus!!!

### 5/5 — Wow

*2024-02-29, version 7.7.5*

On peut contrôler bcp de choses à distance

### 5/5 — Garbage

*2023-05-04, version 7.5.6*

The app always not working !!

### 5/5 — J’ai beaucoup de problèmes avec l’application, appelez-moi svp

*2023-03-18, version 7.5.6*

Merci

### 4/5 — Très apprécié lorsque fonctionne

*2026-01-24, version 8.0.5*

L’application n’a pas fonctionner pendant plus de 2 mois et même les personnes ressources qui s’occupaient du billet de service n’ont pas su comment ça recommencer à fonctionner . Je suis fière que ça fonctionne à nouveau .

### 4/5 — Application Nissan Leaf

*2024-04-02, version 7.7.5*

Application Nissan Leaf ne donne plus l’historique de consommation pour les véhicules d’avant 2018 et c’est bien dommage, je ne comprends pas pourquoi ce service a été coupé car je l’appréciais beaucoup.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*
