# NissanConnect® Services > Remote vehicle control, security, and convenience for compatible Nissan cars. (iPhone/iPad app by Nissan North America Inc..) - Source: https://appshunter.io/ios/app/nissanconnect-services/id985318403 (this page in markdown: same URL + `.md`) - Developer: [Nissan North America Inc.](https://appshunter.io/developer/379138349) - Category: Lifestyle, Utilities - Price: Free - Rating: 4.79/5 from 35,335 App Store ratings · 50 written reviews indexed - Age rating: 4+ - Requires: iOS 14.5 · 95 MB - Languages: English, French, Spanish - Released: 2015-05-19 - Data updated: 2026-06-10 - Monetization: subscription - User reviews in markdown: https://appshunter.io/ios/app/nissanconnect-services/id985318403/reviews.md ## What is NissanConnect® Services? APP FEATURES INCLUDE Remote vehicle access, security, and convenience features from your Nissan to your compatible smartphone or Wear OS smartwatch. Start your engine, set customizable alerts, and get vehicle information - all without taking out your keys. COMPATIBLE VEHICLES The NissanConnect Services app is compatible with select Nissan vehicles MY18 and newer.* Please note that feature availability varies by model, year, trim level, packaging, and options; not all equipped vehicles are able to access all features. For a complete list of available features for your specific vehicle, please visit www.nissanusa.com/connect/system-availability. Take advantage of the following available features with your subscription: REMOTE SERVICES Access critical vehicle functions from nearly anywhere. NissanConnect Services can: - Start or stop your vehicle - Lock or unlock your doors - Honk your vehicle's horn - Flash your vehicle's lights EMERGENCY ASSISTANCE Add peace of mind to your drive. In an emergency, NissanConnect Services can: - Automatically connect you to emergency services in the event of a collision - Send roadside assistance to your location - Provide live, hands-free emergency assistance via voice call at the touch of a button - Help police locate your vehicle in the unfortunate event that it is stolen CUSTOMIZABLE ALERTS Set unique alerts for your Nissan. NissanConnect Services can notify you: - When your vehicle is driven outside or inside of a specified boundary - When your vehicle is driven outside of a set time - When your vehicle is driven over a specified speed - When your vehicle is driven outside of an allowed area CONVENIENCE FEATURES Make every drive more comfortable and confident. NissanConnect Services can: - Send software and map updates to your vehicle - Connect you with a live, professionally-trained concierge team - Locate your vehicle, whether it's parked or en route - Provide status updates about your vehicle This app requires an active subscription to NissanConnect Services, which is included with the purchase of a new, compatible Nissan vehicle. To access or start your subscription, visit owners.nissanusa.com. For important safety information, system limitations, and additional operating and feature information, see dealer, owner’s manual, or www.nissanusa.com/connect/privacy *The NissanConnect Services telematics program was affected by AT&T’s decision to discontinue its 3G cellular network. As of February 22, 2022, all Nissan vehicles equipped with telematics hardware compatible for use with the 3G cellular network will be unable to connect to the 3G network and unable to access the NissanConnect Services features. Clients having purchased a Nissan vehicle with this type of hardware must have enrolled in NissanConnect Services prior to June 1, 2021 to activate the service to have received access through February 22, 2022 (access is subject to cellular network availability and coverage limitations). For more information, please visit http://www.nissanusa.com/connect/support-faqs. ## Key features - Remote start/stop engine - Lock/unlock doors - Customizable boundary and speed alerts - Vehicle location tracking - Automatic collision notification - Roadside assistance dispatch ## What do users think of NissanConnect® Services? Overall sentiment: negative **Pros** - 🚀 Remote start and lock/unlock features - 📍 Vehicle tracking and location - ⚙️ Maintenance reminders - 🔒 Secure access to vehicle **Cons** - 🐛 Frequent connectivity issues - ⏱️ Slow app performance and loading times - 🤔 Inconsistent feature reliability - 💰 Expensive subscription service **Commonly reported bugs** - Incorrect vehicle status and sensor readings - Frequent app crashes and sign-outs - Compatibility issues with older vehicle models **Most requested features** - Remote control of climate settings - Customizable app interface - Improved integration with vehicle features ## Recent user reviews (10 of 50) All indexed reviews: https://appshunter.io/ios/app/nissanconnect-services/id985318403/reviews.md ### 1/5 — Sigh *2023-02-07, version 6.0.0* Was great at the start. Then it wouldn’t open. Then it would open but wouldn’t start the car. Then it was great again. Now it’s not showing vehicle status and won’t update when you swipe down so it won’t start my car. Those are the only reasons I had the app. Probably giving it till the end of my payment period and canceling. Customer service is trash. I was hung up on 3 times because they couldn’t figure out what the problem was. Got the hang on for a second and then click sound. 3 times. That’s not ok. If you don’t know the answer just tell me that. But be rude to me after I sat on hold for 30 minutes. No thanks Nissan. ### 1/5 — Nissan Connect Services Made it Worse *2023-02-05, version 6.0.0* One vehicle status and health report was not showing up after 30 days, I called NissanConnect Services for assistance. They told me it would probably take another 30 days for it to show up and did some tweaking. Now my app no longer shows a vehicle status report with tire pressure and the other features. I have uninstalled it, and and it still does not work honestly, I really don’t know what to do. I’m really disappointed with the service. I never had problems like this with OnStar on my General Motors vehicles. ### 1/5 — Vehicle status no longer available *2023-01-30, version 6.0.0* So for whatever reason, some genius at Nissan’s development team decided to remove the vehicle status option from the app. Before you could have viewed your tire pressure, odometer reading, fuel level etc, now you can’t. The app is basically useless because all you can do is lock/unlock the doors and remote start the vehicle, of course only if you paid for that option. Note that this was done with no warning or heads up from Nissan. I’m paying for their premium service package and that makes no sense now because the app is about as useful as my key fob. I’ll be downgrading my package and saving that extra $20/month. ### 5/5 — Saved me *2022-12-06, version 6.0.0* I am horrible with keeping my keys in my purse and inside the car as it’s in the garage. My husband is very big on ensuring all cars are locked at night. He locked the doors the night before, and I went to get into my car the next morning and I was locked out of my car not knowing about this app. 7 months pregnant knowing I had to get to work I googled and boom the app came up. I literally use it daily now! ### 2/5 — Inconsistent capitalist tool *2022-12-02, version 6.0.0* A fickle app that works whenever it feels like it, regardless of updates. The colder it is, the more likely that it will fail to remotely start your vehicle. An option that use to be programmed into your key, not a phone app, when it was built into your vehicle as an option and you paid for it ONE time (when you purchased your vehicle). But when you have corporations that care more about making money from subscriptions than one-time payments, then here we are. ### 2/5 — I wish it worked *2022-11-22, version 6.0.0* It is so strange. Sometime it works, starts the car, locks the doors, everything. Then, randomly for no reason I can divine, it just stops working. It wont find the car, wont register anything it’ll just so vehicle unavailable. Sometimes when that happens, it’ll still lock or unlock the doors, sometimes it wont. Sometimes rebooting the app will help, sometimes it wont. The watch app is completely worthless. They shouldn’t even have bothered. It only works if you log into the app on the phone first, so if you want to use the watch app, you have to log in with the phone, then you can use the watch. I know your thinking, “but once you’ve done that your good!” Nope, you have to do it each time. So watch app you can remove from the watch anytime you like, it’ll never work. Sadly, this is just another one of those apps that Nissan put together on the quick and didn’t bother to beta test much. If you like it, use it, but it’ll never be much good. When it works, great, but it will fail to work about as often as it does work. ### 4/5 — Additional features *2022-10-19, version 5.5.0* Was just wondering if there are any plans to add the ability to remotely activate features such as heated seats/steering wheel, cooled seats, defrosters, etc. I traded a Hyundai Tucson in on a 2023 Pathfinder, The Hyundai app had multiple preset options to customize what features turned on along with the engine when remotely starting. I had a winter preset that turned on front and rear defroster settings, heated steering wheel, and both front heated seats, and it was nice and cozy and ready to go in a few minutes. In summer I could turn air on coldest setting along with cooled seats. Anyways I love my pathfinder but I do miss a few remote start abilities that Hyundai had in their app… ### 1/5 — Not ready for Prime Time *2022-10-03, version 5.5.0* I bought my second consecutive Armada in September 20. The first I drove for 16 year and 240k miles. Needless to say I really like the Armada. Reliable rugged luxury. I didn’t buy my car for NissanConnect. But I have many smart appliances and considered it a nice add on. After 2 years of use I must say, the NissanConnect service is awful. I had no need for most of the services provided (speed alert, location, curfew, etc). You could have all theses “services” plus more without paying $13/month with a $25 apple air tag! But every time I really needed to use it, every time it mattered, it did not work. I’m glad I never needed it in an emergency. I paid for the premium service for 2 years, but no more. In fact when I used the in car connect service this morning to cancel, the first 3 representatives (none of which could actually speak English) I got to after navigating the worthless automated answering menu disconnected. They should call it Nissan disconnect. When I finally got to the 4th representative, I quickly told him to cancel my service before we were “disconnected “ again. Nissan should pull this service back, or give it away for free until they work the bugs out. The cars are great, NissanConnect…not ready for prime time. ### 5/5 — First Time *2022-09-08, version 5.5.0* This is my first time using Nissan Connect. I’m loving it. There’s so much I can do right from the app. For example, starting up my car. checking to make sure the doors are locked. It also alerts you when you need to schedule maintenance for your car. I could go on but there’s so much more that you can do. ### 3/5 — Difficulty connecting *2022-09-05, version 5.5.0* I love the app. I just wish it would connect a little faster. I think I need to get with customer service because sometimes I’ll open up the app to start my car and it won’t connect. Sometimes it connects and it doesn’t start the car. It’s like the message to start gets lost. Either way, it’s really slow connecting if it does work. Hopefully I can get it fixed because it’s really nice in cold weather to start it remotely. ## Frequently asked questions about NissanConnect® Services ### What does the NissanConnect Services app do? This app allows you to remotely control various functions of your compatible Nissan vehicle, such as starting or stopping the engine, locking or unlocking doors, and honking the horn. It also provides security features like vehicle location tracking and emergency assistance, along with customizable alerts for speed and boundaries. ### What are the key features of NissanConnect Services? Key features include remote engine start/stop, door lock/unlock, vehicle location, customizable alerts for speed and geofencing, automatic collision notification, and roadside assistance. It also offers convenience features like sending software updates and connecting with a concierge team. ### How much does NissanConnect Services cost? The app requires an active subscription to NissanConnect Services, which is typically included with the purchase of a new, compatible Nissan vehicle. To access or start your subscription, you need to visit owners.nissanusa.com. ### Which Nissan vehicles are compatible with this app? The app is compatible with select Nissan vehicles MY18 and newer. However, feature availability can vary significantly based on the specific model, year, trim level, packaging, and options of your vehicle. ### What are common use cases for the NissanConnect Services app? Common use cases include remotely starting your car on a cold morning, checking if you locked your doors after leaving, tracking your vehicle's location, receiving alerts if your car is driven outside a designated area, and getting immediate assistance in case of a collision or breakdown. ## Version history (last 2 releases) ### 6.0.3 — 2023-02-27 This is the final release of the NissanConnect Services app. This app will retire soon. You will be contacted with a link to access the new MyNISSAN app for continued access to your NissanConnect Services subscription. Questions? Call a NissanConnect Services Customer Support Specialist at 1-855-426-6628. ### 6.0.0 — 2022-10-23 - Miscellaneous bug fixes and other improvements. Questions? 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User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*