# NIU Safe — user reviews

> 1 indexed App Store user reviews of NIU Safe by Northern Illinois University, rated 3.60/5 from 5 ratings.

- Source: https://appshunter.io/ios/app/niu-safe/id1474384616/reviews
- App overview in markdown: https://appshunter.io/ios/app/niu-safe/id1474384616.md
- Rating breakdown: 5★ 3 · 4★ 0 · 3★ 0 · 2★ 1 · 1★ 1

## Most critical reviews (1 lowest-rated)

### 1/5 — Can’t use it anymore

*2020-01-12*

I downloaded this app as a parent after we were recommended to do so at freshmen orientation last summer. I was able to see/utilize all features, but had some notifications of unsafe events not come through during the fall semester. I did report it through the app and received timely responses, even though the issue wasn’t entirely resolved. Just recently, another unsafe event happened near campus over winter break and I did not receive a notification. I went to the app and it kept crashing on me. I repeatedly tried to open it with no luck. I went to delete the app and reinstall it hoping that would resolve the crashing issue. After reinstalling, I am now prompted to login with only NIU credentials. That was not the case before. I am no longer able to use this app as a concerned parent. I also have no way to contact anyone for assistance through the app as I was able to before. A help link just directs me to the general NIU website. Disappointed.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-04.*