# NiView — user reviews > 260 indexed App Store user reviews of NiView by Shenzhen Nice Intelligence Co., LTD, rated 3.80/5 from 414 ratings. - Source: https://appshunter.io/ios/app/niview/id1518203527/reviews - App overview in markdown: https://appshunter.io/ios/app/niview/id1518203527.md - Rating breakdown: 5★ 244 · 4★ 37 · 3★ 18 · 2★ 25 · 1★ 90 ## What do users think of NiView? Overall sentiment: negative **Pros** - 📷 High-quality picture and video capture - 🎮 Good dual camera split-screen controls - 🔄 Regular app updates - ⚙️ Reliable performance when working properly - 🌞 Solar charging functionality - 🎯 Effective motion detection capability **Cons** - 🐛 App crashes frequently after updates - ❌ App fails to open after installation/updates - 📵 Cameras go offline repeatedly without clear cause - 🔌 Connection and WiFi connectivity issues - ⏱️ Slow app performance and delayed response times - 🎨 UI panel permanently overlays camera view - ❌ Cannot subscribe or add cameras properly - 📞 Poor or non-existent customer support - 🔐 Account sharing and multi-user issues - ☁️ Cloud storage service unreliable - 🎬 Video playback and notification issues - ⚠️ Configuration timeouts during camera setup **Commonly reported bugs** - App crashes on launch after recent updates - App closes immediately after opening (2-second crash) - Cameras repeatedly go offline despite full battery and signal strength - Camera configuration times out repeatedly - Installation stops at 91% completion - Cannot connect to WiFi hotspot during setup - QR code not readable by app during pairing - Video playback fails or deletes without viewing - Notifications not working properly - Siren alarm cannot be turned off - App not compatible with certain iOS versions - Camera detection slow when waking from sleep mode - Reconnect button fails to restore offline cameras - Cloud storage fails to save recorded events - App freezes when adjusting camera zoom **Most requested features** - Motion detection zone selection (grid-based area selection) - Push notifications for human detection events - HomeKit integration - Facial recognition capability - Manual focus adjustment - RTSP protocol support - Matter certification for smart home compatibility - Bulk event deletion (select all and delete) - Night mode with flashing lights only (no siren) - Auto-hide or collapse UI panel option - Face ID/biometric authentication - Arabic language support - Ability to share app access without additional purchase - Remote camera reset functionality - Improved zoom precision controls ## Newest reviews (16 of 260) ### 2/5 — 垃圾中的垃圾 *2026-07-22, version 2.3.7* 这个牌子的监控摄像头反应极慢迟钝像一个傻子似的，若能打开图像模糊到2米内的人物都看不清，没有比这个牌子再差的监控了。 ### 3/5 — App freezing, not opening with latest update *2026-07-05, version 2.3.7* With new update, app is freezing, will not open. Has always worked previously. ### 1/5 — ع *2026-07-01, version 2.3.6* تطبيق سيء جداً جداً . ### 1/5 — T *2026-06-30, version 2.3.6* كل ما اطلع من التطبيق يطلب كلمة مرور للدخول 😤 ### 1/5 — no good dont buy please *2026-06-29, version 2.3.6* Ooo ### 2/5 — Decent at best *2026-06-29, version 2.3.6* Slow response time and the app keeps crashing so now I can’t even check the cameras. And when the trial period ends they hit you with the subscription fee. ### 1/5 — Very bad *2026-06-28, version 2.3.6* The app is terrible. It crashes on opening and constantly asks for login. ### 3/5 — Slow response to motion detection *2026-06-23, version 2.3.6* I manage security at a large industrial site. I purchased this camera for its high rating but it’s not all it’s advertised. The lens clarity is great and the app is relatively easy to figure out, but the camera misses recording incidents that others witness live. ### 2/5 — The app is not working after the update. *2026-06-19, version 2.3.5* هناك صعوبة بالدخول بعد التحديث الاخير ارجو حله ### 1/5 — يشتغل في كل عشر دقائق مره وكثير التعليق *2026-06-15, version 2.3.5* كثير التعليق ولا يشتغل الا في الدقيقه اللي طفى فيها ونفس الثانيه حاولت جاهداً معهم والكيمراء جديده ويقولون ارسلها بنشوف مشكلتها ويمكن نظامك قديم طيب كان من الاولى ماترسلها الا محدثها ومجهزها لي سعرها غالي 1500 ريال وبالواقع ماتسوى 50 ريال ### 1/5 — ؟؟؟ *2026-06-13, version 2.3.5* This update is extremely bad; please review it quickly. ### 4/5 — Bugg important *2026-06-12, version 2.3.5* L’icône n’apparaît toujours pas sur le bureau La recharge des batteries n’est pas toujours rapide En mode 4G fonctionne a proximité mais pas à distance ### 1/5 — Poor *2026-06-11, version 2.3.5* App is extremely slow. I check activity then it says file not found. Worst app ever ### 3/5 — Cannot update Firmware *2026-06-08, version 2.3.5* No option to update firmware. My 5 Cameras all go off line over 2-4 weeks. I have to get a ladder out and turn off then on again all cameras beaut or reset them. Most annoying. Plus need an option when the camera is activated, only want flashing lights. No siren. ATM you can only have siren and lights flashing. Please add this. ### 1/5 — Do not buy this camera. *2026-06-03, version 2.3.5* Terrible camera, other brands available for half the cost that are higher quality ### 2/5 — Motion detection needs great improving *2026-05-22, version 2.3.4* I bought this camera for Security purposes and the motion detection response time is garbage!! The camera activates the motion detection long AFTER the moving vehicle, which is going through a self opening gate that takes 30 seconds to open, and the camera STILL MISSES THE VEHICLE MOVING FROM BE STOPPED AND WAITING ON THE GATE TO OPEN! The camera only records AFTER the vehicle has passed under it at 2 mph... I am a handicapped grandma, who walks with 2 canes and a walker, and I can move faster than this pathetic motion sensor picks up and records on this expensive camera!! I want to know how to change the settings for this motion sensor and the camera to respond faster on FIRST SITE OF MOTION at the gate, instead of this pathetic excuse of the camera taking 45 seconds to wake up to record!! I bought this camera for the Cellular connections but the extreme limited setting for this pathetic motion sensor and camera record settings is the worst. This software needs settings to set the motion scan area, a far better response time to record on the first sign of movement to record ALL of the movement, not 45 seconds AFTER the fact. The ONLY time I can catch the gate opening and the vehicle passing through the gate AFTER THEY SIT AND WAIT FOR THE GATE TO OPEN, is during "Live View" and you just happen to see them going OUT the gate, leaving. As a security camera, this is the WORST programming for security with these the very limited settings that are on this expensive camera and cell service!! FIX and UPGRADE this software for better Motion Detection response and record times!! Sheez... ## Most critical reviews (10 lowest-rated) ### 1/5 — App crashes and won’t load *2026-08-20, version 2.3.8* App crashes and won’t load. Absolutely useless. I’ve deleted and reinstalled it works for a day or so, then crashes. ### 1/5 — App doesn’t open *2026-08-06, version 2.3.8* App continuously doesn’t open. Have to delete app and reinstall. Opens and works correctly first time then doesn’t open again. Both on iPhone and iPad. ### 1/5 — بطيء في الاتصال *2026-08-01, version 2.3.8* غير فعال يتعثر الاتصال بالكاميرا في اغلب الأحيان ### 1/5 — Motion detection *2026-07-30, version 2.3.7* Doesn’t detect anything, when cars pull up into our driveway the camera doesn’t sense them. Not even people who walk on our property. Right now I can’t even go on the app because it keeps kicking me off! I try to look at previous recordings and it says that it didn’t save.. the only thing it captures are ghost apparently. The wake up time is annoying, like just take that away . Literally just get a cheaper camera and you’ll get better quality.. I need my money back. Like it pisses me off so bad because it never captures the cars/people on our property! Might as well not even have a camera! It’s a decoration. ### 1/5 — Very poor app *2026-07-23, version 2.3.7* The app needs to be frequently deleted and re installed to function. It calls some doggy websites as well. ### 1/5 — Very bad *2026-07-13, version 2.3.7* سيء جداً ،، لا يعمل ### 1/5 — المراجعة: التطبيق فيه مشكلة كبيرة، لا يفتح نهائيًا ويقوم بتسجيل الخروج تلقائيًا من الحساب بمجرد تشغي *2026-07-11, version 2.3.7* المراجعة: التطبيق فيه مشكلة كبيرة، لا يفتح نهائيًا ويقوم بتسجيل الخروج تلقائيًا من الحساب بمجرد تشغيله. يرجى إطلاق تحديث لإصلاح هذا الخلل. ### 1/5 — تأخير في دخول البرنامج *2026-07-07, version 2.3.7* تحديث ### 1/5 — Offline *2026-07-04, version 2.3.7* From time to time the camera is offline and not possible to reset for days ### 1/5 — زوم الكاميرا *2026-07-04, version 2.3.7* الزوم في الكاميرا يحتاج تحديث الوضوح سيء قبل كان لا يعلى عليه الان سيء جدا ## Most praised reviews (10 highest-rated) ### 5/5 — يحتاج تطوير اكثر *2026-09-01, version 2.3.8* هناك بعض تعديلات تحتاج بعض الإصلاح مثل تصوير كذا مقطع ### 5/5 — مميز ورائع *2026-06-14, version 2.3.5* أفضل تطبيق ### 5/5 — المملكه العربيه السعوديه *2026-06-13, version 2.3.5* الرياض ### 5/5 — لماذا لا يتم تحديث البرنامج بانتظام لتحسين الأداء؟ *2026-06-01, version 2.3.4* يحتاج البرنامج إلى تحديثات دورية لتحسين أدائه مع الكاميرا ولإصلاح الأخطاء والمشاكل التقنية. ### 5/5 — Last update *2026-01-20, version 2.3.2* Last update not working full screen with ipad need fix it pls ### 5/5 — 한글지원이 끝났나요?? *2025-11-28, version 2.3.1* 한글로 2년째 잘 쓰고잇는데 일본어로 싹바꼇네요???? ### 5/5 — Version 3.2.1 *2025-10-26, version 2.3.1* Works Perfectly ### 5/5 — Nice *2025-10-26, version 2.3.1* Working as expected ### 5/5 — The new version does not work on iPhone. *2025-10-26, version 2.3.0* The new version does not work on iPhone. ### 5/5 — Version 2.3.0 *2025-10-26, version 2.3.0* Can’t open after update on iOS --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*