# Nkwa — user reviews > 46 indexed App Store user reviews of Nkwa by Nkwa tech LTD, rated 4.30/5 from 561 ratings. - Source: https://appshunter.io/ios/app/nkwa/id1535681910/reviews - App overview in markdown: https://appshunter.io/ios/app/nkwa/id1535681910.md - Rating breakdown: 5★ 381 · 4★ 70 · 3★ 49 · 2★ 25 · 1★ 36 ## What do users think of Nkwa? Overall sentiment: positive **Pros** - 💰 Effective savings tool and money management - 🚀 Fast and reliable withdrawal process - 👍 User-friendly interface and easy deposits - 🔒 Trustworthy and secure platform - 📈 Helps achieve financial goals and discipline - ✨ Good bonus percentages and incentives - 🇨🇲 Pride in Cameroonian fintech solution - 💡 Practical UI with impeccable design - 📱 Transparent operations and transparency **Cons** - ⏱️ Slow app performance and data consumption - 🔧 Difficult withdrawal process requiring patience - 😞 Poor customer service responsiveness - 🚫 Unexpected charges on free withdrawal days - 🗺️ Unclear company location and legitimacy - ❌ Cannot update personal information after signup - ⚠️ Navigation challenges despite good design **Commonly reported bugs** - OTP not received with no resend option - Unable to change email and phone number after signup - Cannot delete account after creation - ID verification issues with alternative documents - Date of birth input problems - Update notification loop preventing savings - Account verification taking excessive time - Sign-up failures for some users **Most requested features** - Credit card integration - Resend OTP code option - Account deletion functionality - Better customer support availability - Improved app speed and reduced data usage ## Newest reviews (17 of 46) ### 4/5 — THE BEST OF ALL TIME CANEROON SAVINGS PLATFORM *2026-05-21* Been using Nkwa for the past 4 years and have never had an issue with it. I love it cause ones your goal is blocked till withdrawal date, it is blocked no going back to break and there’s nothing you can do 😂😂😂🤏🏾 **Developer response:** Thank you for being part of the Nkwa family for the past 4 years! 😊 We're thrilled to hear that you've had a great experience with us. Our goal-lock feature is designed to help users stay disciplined and committed to their savings goals, and we're glad it's working exactly as intended for you 😄. Thank you for your trust and continued support. Here's to achieving even more financial goals with Nkwa! 🎉 ### 4/5 — Review *2026-05-10, version 3.0.0* Perfect !! But I’ll suggest it has more security very strict security rules so you can luck in better ### 4/5 — Good *2026-01-30, version 2.2.74* Fast and reliable ### 4/5 — Great *2025-12-25* Helps a lot especially for business owners **Developer response:** Hello, thank you for your feedback 😊 We’re glad to hear that Nkwa is helping you, especially as a business owner. We’re committed to helping you manage and grow your finances with ease. ### 4/5 — Fiable *2025-03-31, version 2.2.54* Super appli qui me permet d’économiser pour les projets et elle est vraiment fiable ### 5/5 — Babylonian dynasty *2024-12-28* Building the next Babylon city of riches through saving and making a lean purse fat. Nkwa is a great app. ### 5/5 — Nkwa *2024-12-01, version 2.2.36* Nice app ### 5/5 — Exceptional 🙌🙏❤️ *2024-10-21, version 2.2.30* Exceptionally good. This app has really save me alot of cash. It's all about being consistent in what we want and the bonus percentage is also good. ### 5/5 — Thank you Nkwa💚 *2024-09-12* Three years in, and it only gets better. Coming from a generation with little to no financial education, Nkwa has been a key instrument in achieving my financial goals, with updates that cater to real-life situations. Now, I can still afford the things that matter, but this time, with more patience and discipline. ### 5/5 — Kudos *2024-08-30* This app is amazing, I advise everyone to use it ✨ ### 5/5 — Good to used *2024-07-29* I really do enjoy this app ### 5/5 — Good app *2024-07-22* This app is so good because it has helped me save money ### 5/5 — Reviews😍 *2024-05-02, version 2.2.13* So good and easy ### 5/5 — Excellent *2024-04-16* I have been using NKWA for over 3years now and it has been a good journey. I love that you guys strive to improve every now and then. It’s such a beautiful feeling to finally trust an app made by Cameroonians. You are doing wonderfully well NKWA. I love my journey with you guys🥰🥰 ### 4/5 — Un service Client Mauvais *2024-04-01, version 2.2.10* Toutes est propre sur l’application tout fonctionne bien l’application est exceptionnelle permet vraiment d’économiser je suis satisfait sur ce point. Malheureusement le service client vous répond a peine 1 fois la journée vous patienter encore 24h pour les voir en ligne. Service client un département important pour une entreprise vous devez l’améliorer. Je viendrai vous ajouter votre dernier étoile. ### 4/5 — Good *2024-03-30* I has been working well no issues,but it will be more better if you guys can add credit cards on the app. ### 5/5 — Best discipline enforcement *2024-02-06* This app is really good I’d recommend it for all Cameroonians ## Most critical reviews (10 lowest-rated) ### 1/5 — Nkwa app is not trustworthy *2025-09-12* No transaction details my money got deducted for no reason, i complained and nothing was done.I’m so disappointed and I’ll be willing to save others from this scam **Developer response:** Hello! We’re truly sorry for the experience you had. Please note that Nkwa is a legitimate and secure platform. Kindly share your registered phone number or reach out to us via WhatsApp at 673415967 so we can immediately review and resolve your issue. 🙏 ### 1/5 — Not happy *2025-03-31, version 2.2.53* Today is said to be free withdrawal day, so why am I being charged 2%? ### 1/5 — Voleurs!!!! *2022-02-27* Bande de voleurs. Remettez moi mon argent. Ca fait un mois que je cours après vous. Service nul, application exécrable. Je déconseille vraiment. Un mois pour faire la mise à jour d’un compte? Non mais..! Bref vous allez me sentir passer. Même par mail les gars ne répondent plus. Foutaises!! ### 1/5 — ID info has a problem *2021-12-19* My ID card isn’t out and I’m currently using the Récépissé while waiting. The platform doesn’t recognize it. Secondly, there’s an issue with inputting date of birth. I’m unable to use the app for these problems. **Developer response:** Hello, we’re sorry for the inconvenience. With the latest app update, these issues have been fixed and improvements made. Please update your Nkwa app to the newest version and try again — everything should work smoothly now. ### 1/5 — Inquiring *2021-12-09* Please I would just like to know how authentic this app is.. Where is the head office located so incase of any difficulty I face I can get there with ease. And also how long has this app been up and running ..and has it had any fault or glitch when it comes to withdrawals? Thank you **Developer response:** Nkwa is a MINPOSTEL & MINFI-backed startup with the vision to accelerate financial inclusion in Cameroon. We are a registered fintech company (Maealth Tech LTD). We are officially authorized to use MTN Mobile Money and Orange APIs on our platform to accept and disburse payments for our customers. Additionally, Nkwa operates as a Savings & Credit Cooperative with a Board of Directors (NKWACCUL COOP-BOD), listed in the Register of Cooperative Societies and affiliated with RAINBOW CAM, in accordance with the 2017 COBAC regulation governing microfinance activities in the CEMAC zone. The app has been operating since 2020, and our headquarters are located in Buea, at OIC, FIRST TRUST BUILDING. ### 1/5 — Terrible development. *2021-10-06, version 1.5.18* This app was clearly supposed to be a game changer but it’s so sad that it’s programming was very inconsiderate. Once you input personal information like email and number, it’s impossible to have it changed. Also during verification if the otp Isn’t received, it’s impossible to get one as there is no “resend code” option this has to be taken care of, I also noticed it’s not possible to delete an account after creating one again, this was very disappointing. I would advise the developers of this app to take time out and reconsider their career options. Thanks and have a nice day 🙂. ### 1/5 — No refund/ SCAM *2021-06-07, version 1.5.16* Can’t get refunded on the money saved. No reply on requesting your money. THIS APP IS A SCAM ### 1/5 — Update pop *2020-11-12, version 1.0* Each time I open the app to save it keeps telling me there is a new version but when I check it’s still the same version and it wouldn’t let me save ### 1/5 — ?? *2020-11-10, version 1.0* Can this be trusted? ### 3/5 — Love the app *2024-05-12* It’s been working well. Love the transparency But it’s a bit slow and data consuming ## Most praised reviews (10 highest-rated) ### 5/5 — Perfect *2026-05-20* The App works perfectly. Best savings app in Cameroon. 🇨🇲💚 **Developer response:** Thank you for your feedback. ### 5/5 — App review *2026-02-24* Good saving experience and withdrawal was quick. Nice **Developer response:** Hello, thank you for your kind feedback 😊 We’re glad you had a great saving experience and a smooth, quick withdrawal. Your satisfaction means a lot to us, and we’re always here to support you. ### 5/5 — Good app. *2025-10-16, version 2.2.73* It is easy to deposit money on this platform but withdrawing is rocket science. It needs patience and it is reliable. I left money on it 1 year ago and I cashed it out today. Forgotten money taste.” ### 5/5 — It’s helping me be more represented *2025-08-28* I really love this app I saved money in 5 days that I could’ve waisted **Developer response:** Hello, thank you for your feedback and review. ### 5/5 — Best saving platform *2025-08-07* Best saving app in Cameroon, they offer good services and help u plan and save money **Developer response:** Hello Agnes! Thank you very much for your feedback. ### 5/5 — Excellente Solution *2025-04-30, version 2.2.58* Application très pratique avec un UI impeccable ! ### 5/5 — A beautiful app *2025-04-02* Most Cameroonians should make good use of this app IT helped me reached my goals **Developer response:** Thank you so much for your kind words and recommendation! We’re truly happy to hear that Nkwa has helped you achieve your goals. Stories like yours inspire us to keep building better financial solutions for Cameroonians everywhere. We appreciate your trust and support! ### 5/5 — FD *2025-03-21, version 2.2.53* I trust the fintech app, very safe and secure for all my savings ### 5/5 — Amazing Application *2025-03-01, version 2.2.52* A great app, even it’s hard to navigate. ### 5/5 — Review *2025-02-08, version 2.2.51* Best --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-14.*