# NKWD App — user reviews > 36 indexed App Store user reviews of NKWD App by Paymentus Corporation, rated 4.80/5 from 286 ratings. - Source: https://appshunter.io/ios/app/nkwd-app/id1089595204/reviews - App overview in markdown: https://appshunter.io/ios/app/nkwd-app/id1089595204.md - Rating breakdown: 5★ 246 · 4★ 24 · 3★ 15 · 2★ 0 · 1★ 1 ## What do users think of NKWD App? Overall sentiment: mixed **Pros** - 👍 Easy to use - 👍 Simple and clean interface - 🚀 Quick payments - 🚀 Faster than website/old site - 👍 Convenient for payments - 👍 Good for viewing bills - 👍 Makes paying bills easy - 👍 Modern app - 👍 App is up to date **Cons** - 🐛 Cannot view bills - 🐛 Annoying to view bills - 🐛 Hard to view bill and previous bills - 🐛 Error when viewing past bills - 🐛 Login issues (user ID/password) - 🐛 Abysmal password reset flow - 🐛 Incorrect temporary password message - 🐛 Payment expiration date format issue - 🐛 App is completely useless for some - 🐛 Not accepting payment (expiration date error) - 🐛 Only shows amount owed and allows payment - 🐛 Does not display bill in mail format - 🐛 Never works for online payment - 🐛 No Touch ID security enhancement - 🐛 No Amex payment option **Commonly reported bugs** - Forgot user ID password flow is abysmal - Keeps saying temp pe is incorrect - Not being able to see my bills is annoying - Hard to view bill and previous bills - Getting an “Error, please try again prompt” when viewing past bills - Pretty lack luster interface - Don’t give you a format prompt for entering the expiration date - Says expiration date is either missing or invalid no matter what - Keeps telling me that my expiration date is wrong - Only shows amount owed and allows you to pay through app. Nothing else - Will not display what the actual bill would look like, had it been received in the mail - Never works - Did not include security enhancement like Touch ID - Why no Amex to this day?! **Most requested features** - Include security enhancement like Touch ID - Add Amex as a payment option - Allow viewing of past bills - Provide format prompt for expiration date ## Newest reviews (14 of 36) ### 5/5 — Easy to pay *2025-01-30, version 2.0.0* Easy to make payment, sometimes hard to view bill and previous bills. ### 5/5 — Accounts Receivable *2025-01-09, version 2.0.0* I love the app so much as an investor with your company that I putting all my bills into trust to balance the books thank you very much! God bless ### 5/5 — Easy to use *2025-01-06, version 2.0.0* Love this app!! ### 5/5 — Great App *2024-12-10, version 2.0.0* Everything is simple from trying to setting up auto pay to getting online and just checking my account. ### 5/5 — Easy to use *2024-11-13, version 2.0.0* I can pay my bills super quick and easy ### 5/5 — Water *2024-11-04, version 2.0.0* Easy to use love it ### 5/5 — Use *2024-10-25* Easy to use ### 5/5 — Thumbs up *2024-10-21* Very easy to use. ### 5/5 — Easy to use *2024-10-16, version 2.0.0* I find the app easy to use! ### 5/5 — NKWD app *2024-10-16, version 2.0.0* Honestly at first I wasn’t sure about this app, but now that I have used it, I truly do love it! ### 5/5 — Water bill *2024-10-11* Paid easy ### 5/5 — 👍🏻 *2024-09-23, version 2.0.0* The new changes to this app made paying my bill & logging in so much easier! ### 5/5 — Very easy app! *2024-09-22, version 2.0.0* No problem at all paying my bill ### 5/5 — Does what it’s supposed to *2024-09-10* Glad to see a utility move into the modern age. They do a great job keeping this app up to date. ## Most critical reviews (10 lowest-rated) ### 1/5 — The bill might be late *2026-05-20, version 2.0.1* Sorry, we often receive your invoices very late. ### 1/5 — Terrible app *2025-11-24, version 2.0.1* Forgot user id password flow is abysmal multiple failed attempts. Keeps saying temp pe is incorrect whether copy/pasted or typed out ### 1/5 — Absolute trash *2021-01-03, version 1.0* Pretty lack luster interface and because they don’t give you a format prompt for entering the expiration date of your payment method, it says it’s either missing or invalid no matter what. I tried every way possible to enter the month and year and nothing worked, making this app completely useless. ### 1/5 — Not accepting payment *2020-11-22, version 1.0* It keeps telling me that my expiration date is wrong....it’s not and I have tried every way possible of writing it. I guess I still have to call and do the song and dance until this issue is fixed ### 1/5 — Only shows amount owed and allows you to pay through app. Nothing else *2020-08-22, version 1.0* When it does work, only allows you to view the amount owed/pay online. It will not display what the actual bill would look like, had it been received in the mail... so if there are any notifications that are supposed to have been given on the bill...there aren’t. ### 1/5 — Horrible *2018-02-07, version 1.0* Never works and it’s the only way you can pay online. ### 3/5 — Mark Zilliox *2026-01-11, version 2.0.1* Will take a little getting used to! ### 3/5 — Water bill *2025-10-08, version 2.0.1* Would’ve been a better review but not being able to see my bills is annoying ### 3/5 — Convenient *2025-10-01, version 2.0.1* Easy to use makes me the bill easy ### 3/5 — Simple/To the Point *2024-10-07, version 2.0.0* The app gets you where to need to be without hassle. No unnecessary extras, just straight to squeezing you for utilizing a natural resource. Woulda been 5 stars but Ive not been able to view my past bills once, I keep getting an “Error, please try again prompt.” ## Most praised reviews (10 highest-rated) ### 5/5 — Easy *2026-06-04, version 2.0.1* Love it it’s so much easier than pressing one for English lol ### 5/5 — Water bill *2026-03-17, version 2.0.1* Paid easy ### 5/5 — Works well *2026-03-12, version 2.0.1* I really like the clean simple look of the app. It is easy to use and for making payments. ### 5/5 — Good app *2026-03-08, version 2.0.1* I like make my payment here better then website ### 5/5 — Good *2026-01-31, version 2.0.1* App makes it easy to view and pay the bill ### 5/5 — Good app *2025-11-26, version 2.0.1* Easy to pay my bill ### 5/5 — Quick and easy *2025-11-14, version 2.0.1* Gets the job done. ### 5/5 — Thank you *2025-11-07, version 2.0.1* Way easier than the old site, faster than initiating payment from my bank. Thank you! Wish I realized it was there sooner! ### 5/5 — Easiest way to pay your bill possible. *2025-07-14, version 2.0.1* I wish all payment apps were this easy to use. ### 5/5 — Great to use and easy *2025-02-10, version 2.0.0* Love the app so easy --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*