# NLG Agents — user reviews

> 16 indexed App Store user reviews of NLG Agents by National Life Group, rated 3.90/5 from 45 ratings.

- Source: https://appshunter.io/ios/app/nlg-agents/id964515750/reviews
- App overview in markdown: https://appshunter.io/ios/app/nlg-agents/id964515750.md
- Rating breakdown: 5★ 28 · 4★ 1 · 3★ 5 · 2★ 4 · 1★ 7

## Most critical reviews (10 lowest-rated)

### 1/5 — App no longer functional, please fix

*2025-12-23*

App has been broken for months now, please fix

### 1/5 — Refuses to get passed the pw screen.

*2024-09-16*

The app stopped working about three months ago on my iphone. Login screen just spins after putting in the code they text you. Have restarted, rebooted, and reinstalled several times. I tried it all again with the most recent update of the app. No dice!

It works fine in my ipad so there is that.

### 1/5 — No longer working

*2021-06-09*

The app will no longer login. Just hangs up. This is since the last iOS update 14.6

### 1/5 — Slide button doesn't work

*2017-02-10*

You can't even slide to accept the terms. Disappointed.

### 1/5 — Will not work

*2016-01-29*

Can not get it to connect to Internet checked my settings all is good but after I put in login info just spins and will not load

### 2/5 — App is crashing

*2026-05-08*

It doesn’t show my messages for clients in new business.

### 2/5 — Frequent crashes and poor visibility of incentive programs

*2026-04-25*

The app is useful overall, but there are two issues affecting daily use:

1. Active Incentive Programs are hard to find  
On the home screen, I have to scroll all the way down and they’re still not clearly labeled or easy to access. This should be more visible or have a dedicated section.

2. App crashes when loading news feed  
When scrolling down and more “latest news” starts loading, the app freezes and then logs me out completely, sending me back to the login screen. This happens consistently and interrupts workflow.

Improvement suggestions:
- Add a clearly labeled section or shortcut for Active Incentive Programs on the home screen  
- Fix the stability issue when loading additional content in the news feed (likely tied to auto-refresh or memory handling)

Overall, the app has potential, but these issues make it difficult to use efficiently throughout the day.

### 2/5 — Keeps crashing

*2026-04-24*

Great to check in on your business on the go but crashes if you try to do anything else.

### 3/5 — App is crashing!

*2025-07-16*

Used to be a very useful application to review business on the go but lately has become a pain to deal with since every time you go to “Client Intelligence” the App crashes. Please fix it so we can continue to enjoy 100% of its functionality.

### 3/5 — Message problem

*2023-08-28*

The same message with a case manager is repeatedly posted multiple times.

## Most praised reviews (6 highest-rated)

### 5/5 — PFA DOMINATE!

*2018-09-05*

This app has evolved and improved exponentially as much as NLG has in the last few years. This has become an essential tool as an agent. If you can leverage a Facebook/LinkedIn app to build your business, you should be using the NLG apps to complement. Thanks Song! Love you buddy, keep up the great work.

### 5/5 — Awesome!!!

*2016-02-12*

Very convenient app to have when you're always on the go. Easy way to stay on top of my business.

### 4/5 — Some crashes

*2020-02-16*

Amazing app but lately keep crashing and asking for password ridiculously all the time

### 4/5 — RR/IAR

*2015-04-27*

Would be awesome if we could run quick term quotes off this app

### 3/5 — Error

*2022-05-30, version 7.0.0*

It says Error.

### 3/5 — Updating is a pain

*2019-04-28*

I’ve used the app since it’s inception using a iPhone 8 and X. 

Each time the NLG app requires an update I have to delete the app and reinstall. 

Seems like this should be a relatively easy fix, no? 

Otherwise the app functions decently.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-21.*