# NLG Insurance — user reviews > 24 indexed App Store user reviews of NLG Insurance by NLG, rated 1.00/5 from 19 ratings. - Source: https://appshunter.io/ios/app/nlg-insurance/id1540907609/reviews - App overview in markdown: https://appshunter.io/ios/app/nlg-insurance/id1540907609.md - Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 19 ## Newest reviews (9 of 24) ### 1/5 — Very basic app *2022-06-18* I don’t know why they made the app while there’s nothing could be done in it. ### 1/5 — Unusable *2022-06-14* Does anyone at the company actually use this? ### 1/5 — Useless *2022-04-20* Useless Does not apply to star this app ### 1/5 — Stupid *2022-02-07, version 2.0.7* Why are you morons are selling insurance in the UAE if you dont offer the option to register a UAE mobile number. I wish i could give less than a star. ### 1/5 — Poor App *2021-12-16* I thought I had gotten some good insurance until I tried opening the app?It gives you 2 countries to choose from and mine isn’t on there?I can’t even get into the app? ### 1/5 — Promising yet severely handicapped *2021-05-06* Loved it when I saw that an Omani insurance company has a progressive digitally oriented app. Very disappointed to see that files upload in the claims section of the app can’t be read by their staff and manual emails need to be sent. App connection errors with their server are frequent and make the app almost unusable. Very disappointing ### 1/5 — Cannot update data *2021-05-02* I’m trying to update personal data & Member Id number but it faild ### 1/5 — Failed to open the main menu *2021-03-13* The app needs more updates, I cant use the app at all, everything is in the main menu but when I try to open it it says “Failed” in the middle ### 1/5 — Country options *2021-01-06, version 2.0.0* There is no option as UAE. ## Most critical reviews (10 lowest-rated) ### 1/5 — Does not go beyond language *2025-09-30, version 2.0.12* Stuck at 1st step ### 1/5 — Not working *2024-11-11, version 2.0.12* Not working ### 1/5 — Error while opening the app *2024-11-09, version 2.0.12* When opening the app pop up appears mentioning the the data cannot be serialised. ### 1/5 — Need improvement *2023-12-16, version 2.0.12* Before when NLGIC was there it was working fine, but after renamed as LIVA it is not functioning as before. I am unable to see my policy and recent treatment ### 1/5 — Registration issues *2023-09-12, version 2.0.12* Have been trying to register with the app. But, haven’t received the otp. Seems to be a major issue that needs fixing. ### 1/5 — Way no service through aap uae *2023-06-07, version 2.0.12* I can’t understand way there is no uae I am part of this insurance way there is no service through aap uae ### 1/5 — Unable to Register in UAE *2023-06-07, version 2.0.12* After installing the app.. I am getting not getting option to select UAE. ### 1/5 — Not Showing My medical plolicy *2023-06-05, version 2.0.12* I received an email from your team to login with user name and password.I did login and I see there is no health E card .very phethic app.I think they can develop more.and customer desrove . ### 1/5 — App *2023-06-02, version 2.0.12* No app for UAE ### 1/5 — Useless aap ever *2023-02-06, version 2.0.12* No option selection for UAE residents ## Most praised reviews (5 highest-rated) ### 5/5 — UAE Option *2022-02-11, version 2.0.7* Hello peepz.. install INAYAH TPA 2021 app and register there. i just did and it’s working for NLGI insurance in UAE. ### 3/5 — Treatment Country selection problem *2022-11-17, version 2.0.11* Please check immediate and update application ### 3/5 — Need improvement *2022-08-06, version 2.0.10* The application is good, but many time it is get close during applying claim. It is crashing any time. Need to improve ### 3/5 — Country *2021-07-07, version 2.0.5* No option for United Arab Emirates ### 3/5 — Country Category - United Arab Emirates Missing *2021-03-21, version 2.0.4* The application doesnt have the option to select United Arab Emirates country. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*