# NMAAHC Mobile Stories — user reviews

> 15 indexed App Store user reviews of NMAAHC Mobile Stories by Smithsonian Institution, rated 4.00/5 from 62 ratings.

- Source: https://appshunter.io/ios/app/nmaahc-mobile-stories/id1155107113/reviews
- App overview in markdown: https://appshunter.io/ios/app/nmaahc-mobile-stories/id1155107113.md
- Rating breakdown: 5★ 34 · 4★ 13 · 3★ 4 · 2★ 3 · 1★ 8

## Most critical reviews (10 lowest-rated)

### 1/5 — Not Loading

*2020-02-15, version 2.1.0*

Only an error.

### 1/5 — App won’t load

*2020-02-08, version 2.1.0*

Upon opening the app, it just shows an error and asks you to restart it. This is very unfortunate.

### 1/5 — Content never loads

*2018-03-30, version 2.1.0*

On launch, the app tries to download its content from a server, but the content never downloads. No point in getting this app, I guess.

### 1/5 — Museum is outstanding. The app didn't work.

*2017-06-28, version 2.1.0*

App doesn't work.  Clearly has some bugs to work out but the museum is a must-see.

### 1/5 — Great museum

*2017-06-01, version 2.1.0*

Hope the app gets better
Downloaded the app in the museum with some trouble, and then periodically tried to use it in the museum. Error pop ups made it too annoying to use.

### 1/5 — Crash

*2016-09-24, version 1.0.1*

Will not stay open crashes.

### 3/5 — NMAAHC APP

*2018-02-03, version 2.1.0*

I have been given a assignment from my History teacher to review the NMAAHC app. I am a middle schooler (8th grade) and here are some of the features that I think are good about this app and a couple of features that weren’t as good as I expected.

The idea of this app is amazing, it allows people to learn about African American history anytime, anywhere at their convenience. It contains the same vast amount of information that you would have obtained by visiting the museum. Although it doesn’t allow one to feel the emotions that could be felt when coming in complete contact with the artifacts, it still is an amazing tool that can be used in classrooms and other places when you cannot go to Washington DC for whatever reason. 

I found some issues with this app: the time it takes to load and the bad audio. The bad audio quality made it so that I could hear the videos at all when they were at full volume. It was quite disappointing because I wanted to learn more about the topics and I didn’t know if I was missing anything. But that also might have just been an issue with my phone even though I don’t normally have those types of issues. Now on to my other topic, the speed of the loading. It took about five minutes for it to load onto the homepage the first time I used it, which could discourage someone with a small attention span from using it activally. Yes the speed was extremely annoying, but the app had a lot of detail put into it and a lot of quality within it. In my opinion it’s worth it.

### 4/5 — Very useful

*2018-02-04, version 2.1.0*

This app is set up very well. I think that splitting up the home page into categories is a very good idea, because it makes it way easier to search and find things you’re truly interested in. I also like how the floor and section of any particular site is listed on the app, so you can know where to  find certain things when you visit the actual museum.

    The videos are great. I don’t know if those same videos are displayed at the museum, but they’re very cool to watch. It’s almost like having a tour guide on your phone, ready to share their knowledge about an exhibit. It did take a considerable amount of time for the app to load at first, but it was bearable, and understandable, since the app has to load all of those pictures and sound/video files. I think that the “Reactions” system is really neat, especially since it allows users to add additional reactions to the page, on top of just choosing one.

It may be possible that looking at a picture of an artifact on a phone may take away from the experience of seeing it in person, but it also might motivate someone to go visit and see for themselves everything that’s in the app. I would definitely recommend this app, especially for museum lovers.

### 5/5 — Happy Juneteenth Smithsonian!

*2023-06-19*

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### 5/5 — Amazing

*2018-02-04, version 2.1.0*

I'm a middle school student and for an assignment I analyzed the NMAAHC Mobile Stories app. I was amazed at how thorough the app was. Seeing how as topics such as this are often overlooked in classes. I really appreciated the time and effort put into the app. A part of me expected that the app would have been made just because it would look better to big executives, but that was not all all what I experienced. 
The home page consisted of exhibitions, video stories, collection stories, stories for families, and other sections. The exhibitions consisted of historical, community, and cultural artifacts and photos. 
	When I clicked on the Slavery and Freedom section I was able to see a picture of Nat Turner’s Bible and listen to a narration of the caption. I learned that Nat Turner preached to convince people to revolt and led a slave rebellion that turned deadly. After white authorities stopped the revolt, Nat Turner escaped authorities for two months until he was eventually hung for his actions. I was even able to say how I felt about an exhibit.
	I'm amazed at how in-depth the app is. The different sections provide so much more information than I could go into. I honestly don't think anything can be improved upon.

## Most praised reviews (5 highest-rated)

### 5/5 — Great idea but needs update

*2017-03-27, version 1.0.4*

Okay, so I am giving five stars based on what this app might become- needs to incorporate a lot more content from the museum. I hope they succeed and will update this if I am proven wrong. Please add more!

### 5/5 — Great App!

*2016-10-26, version 1.0.4*

The app is super. I love it. It has everything you need to know about this magnificent new museum, upcoming exhibits, speaker series, hours, etc.

### 5/5 — Great App!

*2016-09-27, version 1.0.1*

Useful info, great stories, intuitive interface, and handsome design. Great for planning a visit, while waiting in line to get in, or even for just a vicarious visit to this beautiful museum.

### 5/5 — Fantastic app!

*2016-09-25, version 1.0.1*

This is a great app -- the stories and people featured really make you want to visit. The multiple languages and audio features are icing on the cake. Well done!

### 5/5 — Wonderful

*2016-09-24, version 1.0.1*

If you were unable to get timed passes to the opening, this should hold you for a spell, so you can get familiar with the museums exhibits, when you do go!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
