# NMB Mkononi — user reviews

> 18 indexed App Store user reviews of NMB Mkononi by NMB Bank PLC, rated 3.16/5 from 38 ratings.

- Source: https://appshunter.io/ios/app/nmb-mkononi/id1262481453/reviews
- App overview in markdown: https://appshunter.io/ios/app/nmb-mkononi/id1262481453.md
- Rating breakdown: 5★ 18 · 4★ 1 · 3★ 3 · 2★ 1 · 1★ 15

## Newest reviews (3 of 18)

### 1/5 — Doesn’t work on iOs

*2020-12-07, version 4.4.2*

The app doesn’t allow you to log into your account using an iPhone ! Only androids, wondering why the app for iOs was even introduced ! Fix it please ..

### 1/5 — Not working ..

*2020-01-27*

Bad

### 1/5 — Cant open account

*2019-12-31, version 4.4.2*

Every time I tried to open acc this app says please visit app store to update the app,, i think you are lying, cant open acc using this app

## Most critical reviews (10 lowest-rated)

### 1/5 — Biometrics security for IOS

*2026-05-15*

We are trying to merge our accounts and use of the biometric account its fails several times time, its not me alone its majority of IOS users please can you upate it for us to be able to use it in IOS 26.2

### 1/5 — The app crashes

*2023-10-02*

The app has crashed and cannot open on my phone anymore.. I have tried several time to delete the app and reinstall again but not working.

### 1/5 — Unhappy

*2023-07-12*

I can’t seem to enter any number above 10000 when I want to send money or transfer from one account to another, please fix this asap. I’m unhappy with this version.

### 1/5 — Disappointed

*2023-07-07*

I downloaded the update last. Surprise: I can’t access my account. Was the old issue I had with the up fixed? I don’t know.

### 1/5 — doesn't work

*2023-07-03*

this app doesnot show my balance.,,too much Errors, i prefer the previous version

### 1/5 — NMB Mkononi

*2021-08-21*

Kindly sort out your app issues.....it has been a while for iPhone users! Why deploying unreliable app like this!??

### 1/5 — Disappointing

*2021-08-16*

I downloaded this app for more than 7 months now, it doesn’t work despite updating it twice

### 1/5 — Bogus App

*2021-07-15*

Haifanyi kazi, bora mtoe kabisa tujue hamna app

### 1/5 — No service

*2021-07-06*

Hii APP Si muiondoe tu maana hata haifanyi kazi

### 1/5 — Not working

*2021-06-28, version 5.0.3*

Doesn’t work plz fix

## Most praised reviews (5 highest-rated)

### 5/5 — Usalama

*2020-05-05*

Naomba muwezeshe app iweze kulog out 30 secs, afu unaweza fanya payment au kutuma pesa zen at the end inakwambia failed huku huduma ikiwa imekamilika, nimejikuta nikituma pes mara mbili mbili, na huduma ya master inafail kuungnisha. By the way it is good app,

### 5/5 — Good

*2019-02-20*

This is good app and working properly

### 3/5 — My NMB mkononi is not opening

*2024-09-27*

Hey NMB I have been trying to access nmb mkononi but with no answers nilidownload ili niweze kumonitor my acc n ol those issues naomba mtusaidie Maana since juzi sijaweza itumia

### 3/5 — new version has too many crash

*2023-07-06*

i have opened several times it says your profile has been blocked and sometimes it reject send money Mobile services. Kindly fix

### 2/5 — Not as useful as it used to be

*2026-01-16*

Used to be my go to app but since 29/10/2025 it’s not working for me, notifying me that my profile is blocked. Nimehangaika sana kupata msaada lakini inaonekana hawajali wateja wao wanaosafiri mara kwa mara!

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-31.*