# NNVA 311

> Citizen reporting app for city infrastructure issues and service requests. (iPhone/iPad app by Connected Bits.)

- Source: https://appshunter.io/ios/app/nnva-311/id951950504 (this page in markdown: same URL + `.md`)
- Developer: [Connected Bits](https://appshunter.io/developer/1425170311)
- Category: Utilities
- Price: Free
- Rating: 3.40/5 from 5 App Store ratings · 2 written reviews indexed
- Age rating: 4+
- Requires: iOS 26.0 · 12 MB
- Languages: American English, Arabic, Filipino, French (France), Haitian Creole, Kabuverdianu, Brazilian Portuguese, Russian, Chinese (Simplified, China), Somali and 3 more
- Released: 2015-05-18
- Data updated: 2026-08-09
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/nnva-311/id951950504/reviews.md

## What is NNVA 311?

Newport News 311 enables real-time collaboration with citizens, “deputizing” mobile users to become the city’s eyes and ears. Citizens report potholes, roadway repairs, and other issues from anywhere in the city using their mobile phone.

## Key features

- Report city issues
- Real-time collaboration
- Citizen reporting
- Track service requests
- Mobile issue reporting

## Recent user reviews (2 of 2)

All indexed reviews: https://appshunter.io/ios/app/nnva-311/id951950504/reviews.md

### 5/5 — Good Results

*2020-04-08*

Submitted a repair request w/photo attached via this app & followed up w/a phone call same day just in case.  To my amazement, the phone rep pulled my request right up from the app while we were still on the phone.  She was courteous & prompt in handing this particular complaint.  Thanks-

### 1/5 — Don't bother with this

*2017-09-01*

I've used this app to report potholes, huge gaps in railroad crossings, roads falling into ditches, semi trucks and abandoned vehicles parked in residential areas for days or weeks at a time, and raw sewage flowing into Skiffes Creek. Each time the item is either closed without a response or is closed with an impossible response, such as "please call police aides," when the issue only occurs outside the 8am-5pm police aide hours.

Newport News needs to go back to SeeClickFix where the public can truly see how ineffectual their city government is at solving problems.

## Frequently asked questions about NNVA 311

### What is NNVA 311 used for?

NNVA 311 is a utility app that allows citizens to report city issues like potholes and roadway repairs directly to the city government. It facilitates real-time collaboration between residents and the city for issue resolution.

### What devices does NNVA 311 support?

NNVA 311 is available for iPhone, iPad, and iPod devices. It is designed for mobile use across these Apple platforms.

### How often is NNVA 311 updated?

The latest version of NNVA 311 is 6.4.29, and it was last updated on November 25, 2025. This indicates a relatively recent update, suggesting ongoing development and maintenance.

### What is the age rating for NNVA 311?

NNVA 311 has an age rating of 4+. This means it is suitable for children aged 4 and above, with no mature content expected.

### Is NNVA 311 free to use?

Yes, NNVA 311 is available for free. There are no costs associated with downloading or using the app, and it does not feature in-app purchases.

### Does NNVA 311 have ads?

No, NNVA 311 does not contain advertisements. As a free utility app focused on city services, it provides an ad-free experience for users.

### What is the user sentiment for NNVA 311?

NNVA 311 has an average rating of 3.4 stars from 5 ratings. This suggests a mixed user reception, with some users finding it useful while others may have experienced issues or have suggestions for improvement.

### Who developed NNVA 311?

NNVA 311 was developed by Connected Bits. This developer is responsible for the creation and maintenance of the application.

## Version history (last 5 releases)

### 7.1.6 — 2026-08-04

UI Improvements
Stability Improvements

### 7.1.4 — 2026-07-14

Updated UI
Improved Accessibility
Improved Performance

### 6.4.29 — 2025-11-25

Bug fixes and performance improvements

### 6.4.26 — 2025-11-08

Bug fixes and performance improvements

### 6.4.24 — 2025-07-31

Bugfixes and performance improvements

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## More apps by Connected Bits

- [Newport News Golf Club - VA](https://appshunter.io/ios/app/newport-news-golf-club-va/id6449472898)
- [Newport News YouthTHRIVE](https://appshunter.io/ios/app/newport-news-youththrive/id6740637963)
- [NNFD Community Health](https://appshunter.io/ios/app/nnfd-community-health/id6749788224)

All apps by Connected Bits: https://appshunter.io/developer/1425170311

## Related topics

[newport news waterworks](https://appshunter.io/ios/topics/newport-news-waterworks)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-09.*