# No Insomnia: CBT & Sleep Coach — user reviews > 50 indexed App Store user reviews of No Insomnia by Readcore Lab LTD, rated 4.20/5 from 117 ratings. - Source: https://appshunter.io/ios/app/no-insomnia-cbt-and-sleep-coach/id6499554302/reviews - App overview in markdown: https://appshunter.io/ios/app/no-insomnia-cbt-and-sleep-coach/id6499554302.md - Rating breakdown: 5★ 69 · 4★ 25 · 3★ 8 · 2★ 3 · 1★ 12 ## What do users think of No Insomnia? Overall sentiment: negative **Pros** - 👍 Easy to use - 💡 CBT-I program is effective - 💡 AI tips and sleep coach helpful - 💡 Personalized recommendations - 💡 Sleep diary and tracker useful - 💡 Real improvement in sleep - 💡 Helps create a routine - 💡 Understanding sleep patterns - 💡 One-on-one chat with coach - 💡 Real solution for insomnia - 💡 Based on solid research - 💡 Cost-effective compared to therapy - 💡 Builds better habits **Cons** - 💸 Deceptive pricing and hidden charges - 💸 Charged without authorization - 💸 High annual/monthly fees - 💸 Difficult to cancel subscription - 💸 No invoice or notification of billing - 💸 Unresponsive customer support - 💸 App doesn't work as expected - 💸 Trial period leads to unexpected charges - 💸 Support email address is fake - 💸 App is weak and poorly made - 💸 Superficial knowledge in NLP and CBT - 💸 Surveys are oversimplified - 💸 Does not address specific sleep issues - 💸 Recording feature limitations - 💸 Login issues after payment - 💸 Unauthorized charges - 💸 Unscrupulous business practices **Commonly reported bugs** - 🐛 Password reset loops - 🐛 Support email bounces back - 🐛 App crashes or freezes **Most requested features** - Provide proof of legal notification for billing - Improve customer support responsiveness - Address specific sleep issues like RLS - Allow for more detailed recording of sleep patterns - Make cancellation process clearer and easier ## Newest reviews (10 of 50) ### 1/5 — Scam *2025-10-08* They charged my credit card even though I didn’t sign up for this. Told me they would refund and never did! Avoid this app! TOTAL SCAM!! **Developer response:** We’re truly sorry to hear about your experience. Please reach out to support@noinsomnialab.com — our team will review your case and help resolve it as quickly as possible. ### 5/5 — Small Changes, Big Results *2025-09-29, version 1.2.18* The app suggested tiny tweaks to my bedtime routine, and I’m falling asleep faster than ever. ### 5/5 — My Sleep Coach in My Pocket *2025-09-29, version 1.2.18* The one-on-one chat is my favourite part. Having a real person explain what’s happening with my sleep made such a difference. It doesn’t feel like you’re just stuck with an app — it’s like a coach is walking you through things step by step. I feel way less stressed at night now. ### 5/5 — Finally Sleeping Again *2025-09-29, version 1.2.18* I honestly didn’t think an app could help me with my insomnia, but No Insomnia Lab really surprised me. The AI tips feel spot-on, like it actually knows my sleep quirks. The CBT-I program was the biggest help — I broke the habit of staying up late on my phone, and now I fall asleep way faster. It feels so good to wake up rested instead of groggy. ### 1/5 — Regret *2025-09-14* I regret not looking at the reviews before trying a supposed “trial” of this app. The ad said it would be $9 for the first trial week. I immediately got charged $27 on PayPal and $34.99 on Apple.com/bill. This app is a SCAM. **Developer response:** We’re sorry to hear about this. Please email us at support@noinsomnialab.com so we can review your case. It looks like two subscriptions may have been started — one on the website and one in the app — and we’d like to help resolve this for you. ### 2/5 — Too simple, info to educate is commonly available everywhere *2025-09-07, version 1.2.17* Nothing new here. Doesn’t address sleep issues I struggle with. Surveys are oversimplified and like every survey everywhere. Recording of your night doesn’t allow for waking up and being awake for an hour but then getting back to sleep, or RLS . ### 1/5 — It’s a complete and utter SCAM *2025-08-30* It’s a SCAM. Don’t buy anything from this app. They ask you to pay 9 dollars and then you fins your account. Charges for 30 dollars. 19 +9+1+1 dollars. This is an incredible SCAm **Developer response:** We’re sorry for the frustration this has caused. The app runs on a subscription basis, and all charges should be clearly shown during sign-up. Please contact us at support@noinsomnialab.com so we can review your case and help resolve the issue. ### 1/5 — Deceptive subscription ripoff *2025-08-13* Avoid this app at all costs. They draw you in with a trial then charge your card a ridiculously high amount and make it very hard to find where to cancel your “membership”. They collect payment information outside of Apple’s store, making it even harder to notice that you have an active subscription. Their Support is non responsive. **Developer response:** Sorry to hear about your experience. We do offer several payment options, including through the App Store so the subscription appears there. Please email us at support@noinsomnialab.com so we can look into your case and help sort out the payments. ### 1/5 — Scam *2025-06-13* Do not pay $9 to use the app for one week. Each day you get a tip but it takes more than a week to get to anything useful so you’ll end up paying more. **Developer response:** Thanks for your feedback. We're sorry to hear the experience didn’t meet your expectations. We’re always working to improve and truly appreciate you taking the time to share your thoughts. ### 5/5 — Best app *2025-04-01* I used to struggle with falling asleep, but now with No Insomnia Lab, I fall asleep quicker and wake up feeling much more rested. It’s like a sleep revolution! **Developer response:** Great to hear No Insomnia Lab is helping you fall asleep faster and wake up more rested. Thanks for sharing your experience. ## Most critical reviews (10 lowest-rated) ### 1/5 — No lo pedi y me cobraron US73 *2026-03-02, version 1.2.26* I didn`t ask for it and they charged me USD73 ### 1/5 — me sacaron usd 73 *2026-02-24, version 1.2.26* no compre esto y me cargaron dólares 73 sin autorización mía ### 1/5 — Trop cher *2026-02-19, version 1.2.26* 360€ par an c'est abusé ! ### 1/5 — No funciona *2026-02-16, version 1.2.25* Me suscribí a la prueba y lo funciona y el email que indica para soporte de regresa ### 1/5 — Pésima *2026-02-01, version 1.2.25* Tengan cuidado Me salió en un anuncio de Facebook me pareció interesante Abre el navegador en Facebook y estaba contestando el cuestionario. en la parte del correo viene los detalles del cobro. Me cambie ala aplicación a safari para hacer la conversión a dólares Ya que cobra 19 dólares por prueba. De repente me cobro 1 dolar y otros 19 dólares En Wallet sin dar autorización y regreso a Facebook se serró la página. Descargue la app para cancelar la suscripción Pero El cobro Lla se avía efectuado 😤 ### 1/5 — Stay Away *2026-01-22* They do not send you an invoice, do not give you a way to cancel, and they just charge away on your card. If I get a BS response from them on this review like they did my last one, that they are concerned to hear this, etc. DON’T BELIEVE IT! I have asked for proof that they legally notified me that my trial didn’t cancel and that I would be billed and I have received nothing. Honest companies send you some notification that you are going to be billed and a bill each month, they do not. I am going to turn this over to the BBB as these practices are dirty at best, we will find out if legal. ### 1/5 — Thieves! *2026-01-10* Tried the app during the trial period, canceled it as it didn’t work for me and they continue to charge my card. Don’t trust them! **Developer response:** It’s disheartening to hear about your experience with the trial period and the unexpected charges. We appreciate you bringing this to our attention, and we’ve escalated this internally to ensure it’s addressed. Your feedback is valuable, and we hope you find a solution that works for you moving forward. ### 1/5 — Scammers. Beware *2025-12-02* Got charged an arm and leg for recurrent subscription many times more than advertised. Also the app itself is weak and poorly made based on very superficial knowledge in NLP and CBT **Developer response:** We appreciate your feedback and are grateful you took the time to share your experience. It’s concerning to hear about the subscription charges not aligning with your expectations, and we take your comments regarding the app's effectiveness seriously. Your insights are invaluable, and we will ensure they are noted for our internal review. Thank you for bringing this to our attention! ### 1/5 — No customer service *2025-11-21* Did a trial period and wasn’t for me. I was literally few hours late to cancel but Was charged $49 for a month. Emailed and contacted customer support on app for refund. No response from company. I’m a disabled veteran and can’t afford the $49 for app that didn’t work for me. **Developer response:** Thank you for sharing your experience. It's concerning to hear that you didn't receive a response from our team regarding your refund request, especially given your situation. We appreciate you bringing this to our attention, and we have escalated this matter internally to ensure it is addressed. Your feedback is invaluable, and we hope to improve your experience moving forward. ### 1/5 — Total Scam *2025-11-10* I tried the 7 day trial and enjoyed it but then was charged $68 for the following month. When I tried to discontinue the subscription they offered me a year for $29. I declined. Too bad because it could be a good app if the pricing wasn’t so deceptive. **Developer response:** It’s disheartening to hear about your experience with the subscription process. We appreciate your feedback regarding the pricing and your trial experience. Your insights are important, and we take them seriously as we strive to enhance user satisfaction. Thank you for sharing your thoughts, and we hope you find the right solution for your needs. ## Most praised reviews (10 highest-rated) ### 5/5 — Essai *2026-03-11, version 1.2.26* À voir ### 5/5 — The best app *2025-10-07, version 1.2.18* Highly recommend if you struggle with insomnia. Coaching and tools are top-notch. ### 5/5 — Love this app *2025-10-07, version 1.2.18* Tried many apps, but this one actually works. CBT-I program is easy to follow and effective. ### 5/5 — Amazing *2025-10-07, version 1.2.18* Very easy to use and packed with great features. I really like the CBT-I approach. ### 5/5 — Nice *2025-10-07, version 1.2.18* Great app! Professional, helpful, and really works if you stick with it ### 5/5 — So good *2025-10-07, version 1.2.18* Finally sleeping through the night! The AI tips and sleep coach really helped me. Great app! ### 5/5 — Easy to use *2025-10-07, version 1.2.18* Love this app! The sleep diary and tracker are so helpful. I feel more rested every morning. ### 5/5 — Real Improvement *2025-10-07, version 1.2.18* No more quick fixes—this actually works. Each night feels easier, and I can finally see steady progress toward better sleep. ### 5/5 — Perfect for Shift Work *2025-09-30, version 1.2.18* I work shifts and my sleep was all over the place. This app helped me create a routine that keeps me balanced, even when my schedule changes. The circadian rhythm advice really clicked with me. I’ve tried other apps, but this one’s the only one that stuck. ### 5/5 — No More Tossing Around *2025-09-29, version 1.2.18* I used to spend hours tossing and turning, staring at the ceiling. No Insomnia Lab helped me understand my patterns through the sleep diary, and the AI gave me tips that actually worked. Now I’m usually out within 20 minutes, which feels like a miracle cọmpared to before. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*