# noknok - ONE TOUCH. — user reviews

> 43 indexed App Store user reviews of noknok by Noknok Inc, rated 4.70/5 from 19 ratings.

- Source: https://appshunter.io/ios/app/noknok-one-touch/id1360852720/reviews
- App overview in markdown: https://appshunter.io/ios/app/noknok-one-touch/id1360852720.md
- Rating breakdown: 5★ 17 · 4★ 1 · 3★ 0 · 2★ 0 · 1★ 1

## Newest reviews (10 of 43)

### 2/5 — bad !

*2025-12-01, version 52.3.0*

it’s very slow, very complicated and every 4 days it needs an update

### 3/5 — IOS 26.1 ?

*2025-11-20, version 52.2.7*

I can not open the app. It stays on the app « opening » page and does not move on to the app. My iPhone updated to IOS 26.1 some days ago. I don’t know if the problem comes from there…  A pity, good site with good products and fast delivery…

### 1/5 — WhatsApp Interface is a PAIN.. Fix

*2024-10-21*

I registered, it sent a pin to WhatsApp, I copied the PIN but when i switched to the app it kept asking me for my phone number all over again. I should be able to see the field where I can paste the PIN, and move on to order but the app or WhatsApp interface isn’t accepting that. very frustrating! Also 59 seconds isnt enough to copy and paste, not everyone is tech savvy. Please make it friendly and easy to use.

### 1/5 — Bad service

*2024-03-07, version 30.2*

i had a bad service

### 1/5 — False advertising

*2024-03-06, version 30.2*

They never respect the ETA they take three times longer
What's frustrating is that we can see on the map the delivery boy location doing whatever they please, grabbing a sandwich, then a coffee before finally delivering to you after you cancel the order

### 1/5 — App not working

*2023-10-25*

The app keeps taking me back to the signup page. Every time I leave the app, I get taken back to registration...it's quite frustrating

### 1/5 — Payment Concerns with NokNok Grocery Delivery App in Lebanon

*2023-06-13, version 25.4*

My experience with the NokNok grocery delivery app in Lebanon raised concerns about their payment system. During checkout, I encountered a significant issue where they attempted to charge me 606,000€ instead of the correct amount of 6€. My card has been frozen. This incident highlights potential risks to users' finances. I recommend exercising caution when using NokNok until they address and resolve these payment concerns.

### 1/5 — Worst app

*2022-12-04, version 23.3*

Worst app ever don’t download

### 1/5 — Bad services

*2022-08-24, version 21.1*

Bad services tfehhhh

### 5/5 — 10/10

*2022-05-22, version 20*

0 mistakes. I’ve been ordering every week for the last 8 months or so, and I’ve never encountered a single problem. This is flawless work, and I’m excited to see if I can join their team anytime in the future. Keep it up!

## Most critical reviews (10 lowest-rated)

### 1/5 — False advertisement

*2026-06-09*

False advertisement on products and fake promotions. Tried to contact support and they didn’t fix the problem

### 1/5 — Points

*2026-05-22*

Nice app, but my points sleeping in app, when do you activate it?

### 1/5 — تجربة سيئة جداً ودعم غائب

*2026-05-22, version 52.6.1*

أسوأ تجربة استخدام. بعد ما تم قبول الطلب وكل شيء تمام، وبنص الطريق يتم إلغاء الطلب فجأة وبدون أي تبرير! حاولت أتواصل مع خدمة العملاء (CS) ومحدا عبرني ولا في أي رد. 
تطبيق غير احترافي ولا يعتمد عليه أبداً. 
لا أنصح بتحميله.

### 1/5 — What’s with the obligatory updates?!

*2026-02-18*

It is so annoying that whenever I need to use the app, it requires an update, and no I cannot choose to update later like all other apps are, I must update in order to able to use it.

### 1/5 — Melted Product Delivered, cash Refund Refused

*2025-12-06, version 52.3.2*

I usually don’t like writing reviews and prefer resolving issues directly with the company, but they left me with no other choice.

This was the worst service I’ve experienced. First, they made me pay the full amount and did not deliver the complete list of products. Then, when they finally sent the remaining items, the ice cream arrived completely melted and defective. I opened it in front of the delivery guy to show the condition, and he got upset that I opened it, even though they wanted to put it back in the freezer after it had already melted!

After that, the delivery person disappeared, and customer service refused to give me a cash refund. They delivered a defective product but still want to force me to accept their conditions.

Based on this experience, I have no trust in Nock Nock’s cold chain policy.

### 1/5 — Disappointed with the New Version

*2025-11-08*

I really wish the old version had stayed. I don’t know why you changed it and made it worse — it’s much less convenient now. That’s just my opinion, and I’m sorry if it sounds harsh. But if the app doesn’t get improved and made easier to use again, I’ll have no choice but to delete it.

### 1/5 — Old App Was Nicer!

*2025-11-02*

Old app was much easier and nicer too much complications orders was being received faster every week update

### 1/5 — Old App Was Nicer!

*2025-10-26*

Old app was much easier and nicer too much complications orders was being received faster

### 1/5 — Failures

*2025-09-28, version 52.1.4*

Fail of an app. Worst delivery, worst customer service, worst service. 0 stars

### 1/5 — Bad

*2025-06-16*

Very slow service , the order takes alot of time to arrive , the driver is lost and cant fine the house , i ordered ice cream it arrived melted because the driver switched my stuff with another person’s stuff. Honestly i’m deleting it and toters is much better

## Most praised reviews (10 highest-rated)

### 5/5 — My go-to for daily essentials

*2026-06-04*

Fast, easy and always reliable! They’ve got it all..

### 5/5 — Quickest service

*2026-06-04*

Amazing app, swift delivery, very decent delivery guys

### 5/5 — Update

*2025-12-09, version 52.3.3*

While i appreciate the efficiency of the drivers and order system, i find the previous version of NokNok to be more user-friendly. That said, i continue to adapt bcs I genuinely like the app. However, having to update the app daily is annoying. I do suggest consolidating bug fixes into weekly or monthly updates.

### 5/5 — Great Service

*2025-10-04*

The Fast Delivery Service

### 5/5 — Fast, efficient, accurate

*2025-03-01, version 39.1*

App experience is smooth, quick, as well as the service itself ⚡️very improved choice of items lately 
Keep it up 🙏

### 5/5 — im going through a big problem

*2024-12-29*

blazing fast and good service but now it just says they cant deliver to my location and ive been ordering for maybe the past 7-8 months.

### 5/5 — NokNok Ghana

*2024-02-22, version 30.2*

NokNok Ghana excels in efficiency, speed, and variety! 👌🏼

### 5/5 — Noknok fast and furios.

*2023-03-03*

For me , it’s the best grocery apps in lebanon . No need for more details .
Order from there , check if i m righttt

### 5/5 — Very good very fast

*2022-10-14*

I’m from tripoli and I ordered noknok it was so fast even faster than go to a market and very good quality and i enjoy the promotion

### 5/5 — ابو ربا النوك نوك

*2022-09-02, version 22*

بعرض خواتي منقذين رب الله الي خلقنا .. عرااسي النوكنوك يا كبيير 🥹♥️

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*
