# nol Pay — user reviews > 123 indexed App Store user reviews of nol Pay by Roads & Transport Authority. - Source: https://appshunter.io/ios/app/nol-pay/id1541976471/reviews - App overview in markdown: https://appshunter.io/ios/app/nol-pay/id1541976471.md ## Newest reviews (19 of 123) ### 3/5 — Retap is not reading after pay *2025-12-11, version 4.0.2* Spending too much time to read the card after payment. Fix this bug ASAP ### 2/5 — Worst after the update *2025-12-02, version 4.0.1* It was pretty smooth , quick before the update . Reads my card very quick , no hassle. Now it won’t read my card at all , so I can’t even top up , thought the issue was my card yet even newer cards can’t be read either. ### 1/5 — Missing digital transfer *2025-11-16, version 4.0.0* Such a shame that it doesn’t add as a card on Ios devices ### 1/5 — Got worse after the update *2025-11-14, version 4.0.0* NFC function got worse. It was working perfectly before this. Now it takes forever to read the card. And now I have money stuck in the app because it doesn’t work anymore. ### 1/5 — Cannot read any nol card *2025-11-12, version 4.0.0* Tried many times to topup a card, ive tried many times, still cannot detect my card. They have deducted an amount already from my debit card. Final scan wont go through ### 1/5 — Unusable *2025-11-12, version 4.0.0* Since it updated I can’t even login to top up my card or check anything. Useless app. ### 1/5 — The worst app ever madeb *2025-11-11, version 4.0.0* This is honestly one of the worst apps I’ve ever used. It never works when it’s supposed to. The card doesn’t read during top-ups, yet money gets deducted instantly — how is that even possible? When it comes to actually transferring funds, it completely fails. If you can take customers’ money so easily, you should at least make sure your system works. Before launching something like this, test it properly instead of wasting people’s time and money. Totally unacceptable experience. ### 3/5 — Can’t make digital card on IOS *2025-11-09, version 4.0.0* I try to make digital card but i am not able to find the option ### 3/5 — Good App With Drawbacks *2025-11-07, version 4.0.0* App works smoothly, few drawbacks are missing digital nol card option and balance transfer option from your old nol card. ### 3/5 — Unable to add card *2025-11-06, version 4.0.0* When am trying to add card, getting service not available error. ### 1/5 — Disappointed first time user *2025-10-16, version 3.4.2* I needed to use the metro today and before moving out wanted to get a virtual card like they advertise everywhere but apparently you cant get it on the same day you register with nol pay because you need to get the physical card reviewed and shipped out first. Very counter intuitive in a digitized age. ### 1/5 — Error *2025-09-19, version 3.4.1* Everytime error - check connection, there’s no internet. But I’m in WiFi at home or with mobile internet, anyway this error. Delete application finally. ### 2/5 — Reliability *2025-08-06, version 3.4.1* For context, my device is an iPhone 13 (New) I rush to the bus because if I miss it, i’ll wait another 30-40 minutes, I get on and tap *Low Purse Value* I say to myself, no problem, I can top op on my phone, but this app keeps showing error and cannot read my card, Data is on at 5G, there is no connection issues. Use it, convenient, but not reliable 70% of the time. ### 2/5 — Good for nothing *2025-08-06, version 3.4.1* This app is always crashing and full of bugs While trying to recharge the nol card app is not reading the card Not the first time When needed urgently it crashes ### 3/5 — Monthly/yearly Pass Option recommended to add *2025-07-28, version 3.4.1* This app is over all good. Espicially instant nol purse top, no need to go to any metro gates first. I strongly recommend to add monthly/quaterly/ yearly pass options too. Currently showing 7 days pass for all zone only, not any other options. ### 1/5 — 16pro max issue *2025-07-04, version 3.4.1* card is not detected or not readable please move the card position ### 2/5 — Everything is an error *2025-04-22, version 3.3.9* Otp, password, username is all error even after putting every detail correctly. The app is always trying to say “try again later”. After giving it a long time to “try again” it still isnt working. I had to go to the nearest metro to register my nol card. ### 4/5 — Apple Pay not working *2025-04-08, version 3.3.9* Kindly check please. There have been multiple reports from my friends that the apple pay is not working properly. It was ok before but recently it's glitching. Overall great app. ### 1/5 — Apple Pay not working sometimes *2025-04-08, version 3.3.9* Trying to pay with Apple Pay and it is stuck at processing in this app. Sometimes it works but mostly it doesn’t and it’s so disappointing. My Apple Pay always works for other apps but this one is just stuck while loading at processing and we are not able to pay. It is hard to bring physical card type the number and waiting for the otp 🙄 ## Most critical reviews (10 lowest-rated) ### 1/5 — App is Down *2026-03-19* I cannot top up or enter acc even internet connection is stable ### 1/5 — NFC not working *2025-12-18, version 4.0.2* Before it was ease to recharge from anywhere nowadays this option is not working so i uninstalled the app because if it will not work for the nol card purpose why need to keep it! If RTA wants us to stand in queue in metro stations to recharge will do that only. Thanks ### 1/5 — New update has lots of issues *2025-12-17, version 4.0.2* After new update app is laggy and doesn’t read card after payment. Also, sometimes it says “something went wrong please try after 1 hour”. Please fix the app. ### 1/5 — Not working *2025-12-17, version 4.0.2* Before it was working fine but now a days always gives server error unable to recharge . ### 1/5 — Very poor app *2025-12-16, version 4.0.2* This app unable to detect the cards always showing the errors even tried for multiple times ### 1/5 — Nfc issue *2025-12-11, version 4.0.2* Not read my nol card ### 1/5 — Worst app *2025-12-04, version 4.0.1* Dont try to recharge on nol pay app its always showing error and we disnt get refund. They charged us ans while top up it showa error.too much bug and you may lost your money and time. Its better to recharge directly.Not recommended for any one ### 1/5 — Became worst after update *2025-11-26, version 4.0.1* The previous version of nol Pay was very easy and smooth to use. Topping up was quick, checking card details was simple, and card reading was super fast and reliable. Unfortunately, after the recent update, the app experience has become much worse. The card reading is no longer smooth, top-ups take more time, and overall performance has slowed down. Basic functions that worked perfectly before are now struggling. I really hope the developers bring back the speed, simplicity, and reliability of the earlier version. This update has taken away the best part of the app. ### 1/5 — Services don’t work *2025-11-22* Tried applying for nol card with the ISIC benefit and doesn’t work at all I can’t even top up my card properly and sometimes the scanner to scan a nol card says not available, RTA needs to fix their app. ### 1/5 — Too much problem my friend fix the bug *2025-11-20* Khali wali app too much problem before is not like this why now is to much difficult to top up suhada ## Most praised reviews (10 highest-rated) ### 5/5 — Nol pay service *2025-11-12, version 4.0.0* There’s no digital card for IPhone ### 5/5 — Bug fixed *2025-04-03* Was able to transfer money to my Nol card with a foreign card while physically being outside of the UAE, again with my foreign number. I think they fixed the bug everybody is talking about in the comments! ### 5/5 — Couldn’t top up *2025-03-04, version 3.3.9* Couldn’t use the app properly some issues going on please do fix it ### 5/5 — Need one more feature *2025-02-28, version 3.3.9* I don’t understand this. Dubai is so updated but there’s no Transit Card feature (Nol Card in Apple Wallet). I’m 100 percent 90% Apple users will be waiting for this. ### 5/5 — Convenient and Very Easy to use *2025-01-10, version 3.3.8* I can add credit to my card anytime, anywhere. Never had I experienced any inconveniences. ### 5/5 — Digital support *2024-10-29, version 3.3.6* Thank you for this great app I hope now we can add digital cards after ios 18.1 update will be very helpful Thx ### 5/5 — Error!!! After updating *2024-09-20, version 3.3.4* App is not working properly, cannot top up the card ### 5/5 — This app was amazing *2024-09-11, version 3.3.3* You will never go to the machine to top up. ### 5/5 — Convenient *2024-09-05, version 3.3.1* I'm extremely grateful and happy with the app. Topping up the Nol card can be done within seconds if you hold an iPhone. It's been a year now I have been doing this and have never faced any issues. App has made things earlier for us ### 5/5 — Finally apple pay *2024-06-19, version 3.2.2* Finally they add apple pay to charge your nol card, and you saved my time --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*