# Noodles and Company — user reviews > 302 indexed App Store user reviews of Noodles and Company by Noodles & Company, rated 4.89/5 from 225,585 ratings. - Source: https://appshunter.io/ios/app/noodles-and-company/id656377555/reviews - App overview in markdown: https://appshunter.io/ios/app/noodles-and-company/id656377555.md - Rating breakdown: 5★ 201,635 · 4★ 16,767 · 3★ 2,019 · 2★ 258 · 1★ 871 ## What do users think of Noodles and Company? Overall sentiment: negative **Pros** - 👍 Delicious food - 🚀 Convenient app and website - 👍 Friendly and helpful staff - 👍 Seamless integration with delivery services **Cons** - 🐛 Frequent app crashes and bugs - 🔍 Confusing points system and expiration - 🔍 Misleading coupon terms - 🔍 Delivery address issues **Commonly reported bugs** - App stuck in infinite loop when updating profile - Points disappearing after app updates - Delivery driver phone numbers exposed - App not loading or crashing on launch **Most requested features** - Add food allergy/comment section - Improve app stability and reliability - Simplify points system and expiration - Enhance delivery address handling ## Newest reviews (10 of 302) ### 4/5 — Just wondering *2026-08-22, version 11.2.0* Why doesn’t the cheesy bread show up in the sides section? Or did I just miss it? ### 2/5 — Always have to re-enter my order *2026-08-12, version 11.2.0* It saves my recent orders, but I find that every time I try to reorder it, it then shows “your cart is empty” and I have to re-order it. Defeats the point of having an app if the app isn’t going to be convenient. I get stuff on the menu changes which can cause items to no longer be available, but it was like a month ago that I ordered the thing I want to order again. Also, forget buying a $5 20 oz drink, I’ll just go through Wendy’s before and grab a $2 40oz drink instead. ### 5/5 — Easiest APP! *2026-07-14, version 11.2.0* Excellent food, fast friendly service and decent price.⭐️⭐️⭐️⭐️⭐️ ### 5/5 — Fast and accurate! *2026-07-12, version 11.2.0* Ready when I got there- great service! ### 1/5 — Sucks *2026-07-10, version 11.2.0* Doesn’t work. Impossible to place an order. Enter all the information and press send to nothing happens. Constant pop-ups. Complete garbage and waste of time don’t bother. ### 4/5 — Stop refreshing! *2026-07-08, version 11.2.0* Whenever I leave the app, it refreshes. For example, if I fill my cart with a meal, and then I go respond to a text before checkout, my cart will be empty when I return the app. Even if it is still open in the background. It’s annoying and inconvenient. ### 5/5 — Jae52 *2026-07-07, version 11.2.0* Easy and fast service ### 5/5 — Great Service *2026-07-06, version 11.2.0* Noodles and Company is one of my favorite "fast food" places 🥰 ### 1/5 — Won’t take order *2026-07-02, version 11.2.0* Tried several times but keep getting a message that there was a problem - no other info. ### 5/5 — I work in noodles and company before *2026-06-23, version 11.2.0* I like noodles and company cause is fire and I would eat the food from there and it was so good recommend but depends the day tho it be getting real busy ## Most critical reviews (10 lowest-rated) ### 1/5 — Your App Sucks *2026-08-25, version 11.2.0* Doesn’t even let you order ### 1/5 — App does not launch and just crashes immediately *2026-08-12, version 11.2.0* App does not launch and just crashes immediately ### 1/5 — app doesn’t work *2026-08-12, version 11.2.0* I cannot order anything. The app does not let me choose a location ### 1/5 — Ordering error??? Website down? *2026-08-07, version 11.2.0* I was charged twice on my bank statement for the order failing to go through. I’m assuming the website is broken at the moment. Very disappointed! ### 1/5 — Triple charged with no good *2026-08-05, version 11.2.0* Just downloaded the app, wanted to try and see if I could grab something to eat for dinner. After completing ordering, attempting to play, it said there was an error. No problem, I’ll try again. Nothing. Then two charges come through at the same time, but the order was never completed. So, frustrating but not the end of the world. Deleted the app, redownloaded then tried again, and again charged and error… yeah I’m not using this app again. Food ordering apps offer no support or assistance. It’s annoying to say the least. ### 1/5 — Login *2026-08-04, version 11.2.0* With low or poor internet connection, the app makes you sign-in with an infinite login loop, you cannot sign in. ### 1/5 — Stop invading my privacy! *2026-07-28, version 11.2.0* Stop putting my number on your curbside pick up bags! I don’t want some heavyset torta staking me, or you will have a lawsuit coming your way! Also, hiring some teens who know nothing about cooking and who don’t even cook at home, all they do is follow instructions on packages, boil some premade sauces and put it on top of noodles and call it a meal! And thanks for removing the only 2 or 3 best selling menu items from your menu! No, I don’t want Mac & cheese, I could make that at home! And no, removing items from your menu just to bring then back as a limited-time-only will not make them a classic! And stop tracking me by emailing me as soon as I open your app! ### 1/5 — Bad Customization *2026-07-21, version 11.2.0* Genuinely horrible app and horrible business. Noodles and Company used to be good, but now the customization is horrendous. The types of vegetables/sauces you can add/substitute are limted per dish, meaning that you just aren't allowed to put mushrooms on your buttered noodles. This didn't use to be a problem and it's annoying. I don't know why they don't just add a fully customizable dish option. ### 1/5 — Glitchy app *2026-07-19, version 11.2.0* The app has never worked properly on any of my devices. It crashes while I’m checking out, it doesn’t allow me to scroll on the menu page. I’ve deleted and redownloaded the app so many times is it’s always trash ### 1/5 — App is so slow *2026-07-15, version 11.2.0* Takes over 10 minutes just to order something for pick up from the app. It’s been like this over the last few months. I don’t even want to order from here anymore with how painful it is order something. Please fix it. ## Most praised reviews (10 highest-rated) ### 5/5 — Easy *2026-08-22, version 11.2.0* The app is great in showing pictures of the dishes, giving options to add additional toppings, drinks. The only thing I wish it would offer is ALL toppings to add to any dish. I wanted roasted mushrooms and roasted zucchini on my cavatappi pesto dish but they’re not an option to add on any and all pasta dishes. ### 5/5 — Always great *2026-08-22, version 11.2.0* The Noodles and Company on Holiday Drive in Moorhead is the best one I’ve been to ### 5/5 — Colorado blvd *2026-08-14, version 11.2.0* I have always had a great experience when I come to this location. I order from here and DoorDash for this one as well and they have always been super respectful and polite ### 5/5 — Oh YES! *2026-08-08, version 11.2.0* Very like. Much good! ### 5/5 — Easy to order *2026-08-06, version 11.2.0* Thanks for making the ordering process easy! You app made it very easy and I didn’t have to jump thru 100 hoops to place my order. ### 5/5 — Love noodles and company!!! *2026-08-04, version 11.2.0* I would eat here everyday if babe would let me.. but if I did I know I’d burn myself out on all my faves from this amazing restaurant. ### 5/5 — Consistent… excellent *2026-08-03, version 11.2.0* Food is always good. Pleasant staff ### 5/5 — Local Business Owner *2026-08-01, version 11.2.0* The employees at Noodles and Company have always treated us well and they are competent, capable people who take pride in their jobs. We frequent the establishment often. They are quick to remedy issues and have always been pleasant with us. ### 5/5 — Great *2026-07-31, version 11.2.0* Every time my husband and I are in the area we have to stop in and get our favorites ### 5/5 — Excellent! *2026-07-26, version 11.2.0* Every single meal we have at your Marinette, WI location tastes great and is served politely and efficiently. Keep up the good work! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*