# Noom Weight Loss, Food Tracker — user reviews > 3,006 indexed App Store user reviews of Noom Weight Loss, Food Tracker by Noom, Inc., rated 4.70/5 from 870,850 ratings. - Source: https://appshunter.io/ios/app/noom-weight-loss-food-tracker/id634598719/reviews - App overview in markdown: https://appshunter.io/ios/app/noom-weight-loss-food-tracker/id634598719.md - Rating breakdown: 5★ 704,611 · 4★ 108,385 · 3★ 32,772 · 2★ 9,276 · 1★ 15,806 ## What do users think of Noom Weight Loss, Food Tracker? Overall sentiment: positive **Pros** - 🚀 Easy to use - 👍 Helpful for weight loss - 💡 Focuses on psychology of eating - 👍 Customized to individual - 👍 Accountability and support - 👍 Sustainable lifestyle changes **Cons** - 🐛 Inconsistent food database - 🐛 Buggy app performance - 💰 Expensive subscription - 👥 Impersonal coaching - 🇺🇸 Too US-centric **Commonly reported bugs** - Calorie budget calculations inaccurate - Food logging issues (duplicates, incorrect categorization) - Syncing problems with fitness trackers **Most requested features** - Allow custom recipe/meal logging - Improve food database for non-US users - Provide more personalized coaching - Add ability to plan meals in advance ## Newest reviews (11 of 3,006) ### 4/5 — Good app, except for the non-skippable splash screens *2026-08-27, version 14.32.0* I enjoy using the app and have learned a lot and gotten some great recipes. But the new splash screens are super annoying. You can’t skip and an often have to sit through multiple screens. Please make them skippable!!! ### 3/5 — Please eliminate gamification *2026-08-27, version 14.32.0* Noom is a necessary evil in my day. I only have a few seconds around meals to log my calories. The gamification screens, streaks, seeds are embarrassing, intrusive, and waste my time. And just to balance, the photo meal scanning works surprisingly well. I’m glad it does not save to camera roll. ### 4/5 — It’s working *2026-08-26, version 14.31.0* Am I enjoying it? I’m not sure. But I am losing weight and somehow still interested to continue with it. There are some good techniques read by someone who is just reading things off of a card unexcitedly! Also the app forgets to connect to my steps on my phone, refuses to connect to “my air” for my CPAP machine to tell me how my sleep effects things, and sometimes forgets the food I’ve saved. However the most important thing is that I’m losing weight and am not hungry! ### 3/5 — Expensive for a tracker *2026-08-26, version 14.31.0* I am using Noom Med to get access to GLP-1, which has been fine. But the app itself is expensive for AI generated content. Also, your “clinician” is a group of nurse practitioners around the world who don’t read your chat conversation and you end up having to answer the same questions over and over just to get a refill or new prescription. It’s incredibly frustrating to go back and forth with several “clinicians” who clearly just read the last message I sent and not the conversation. Also I’m pretty sure my “coach” is AI even though it claims to be human when I ask. If you’re able to get GLP-1s somewhere else that doesn’t cost as much, go that route first. ### 4/5 — Great app, could be better *2026-08-25, version 14.31.0* Please add a clear visual marker, like a color or shape, to show when a day is completed so missed days are easy to spot and streaks are easier to maintain. ### 3/5 — Logging food *2026-08-25, version 14.31.0* I’d love the option to set a default measurement unit for food logging. I weigh most foods in grams, and changing the unit every time takes extra time. A saved default unit would make logging much faster and easier.” ### 3/5 — Noom doctors and coaches ignore you *2026-08-23, version 14.31.0* I’m paying a BOATLOAD for Noom med and my doctor and coach ignore my questions. The rest of the app is super wonky too. Also, try to add “chicken vegetable soup” to your diary. It adds A WHOLE CHICKEN and 4 servings of veggies. Dumb ### 3/5 — Warning For Late Night Workers *2026-08-21, version 14.31.0* I often work late (home just before 12am), and it is highly frustrating that there is not at LEAST a 1hr or so grace period to finish logging things for the day. This app is not accommodating or considerate that some of its users may be late night workers/night shift. I am unable to use my phone while working, so this is particularly frustrating and distressing for me. In some of the lessons they discuss the importance of mental wellness, and the lack of flexibility is not helping mine. I think that the app should include a setting for those of us who have a late night work schedule. I’m very disappointed with this fact, and whenever I am unable to log my accomplishments I feel like a failure (not good for the mental wellness upon which multiple lessons put great emphasis). HIGHLY considering discontinuing using this app/program due to the lack of consideration and lack of even minor accommodations that late night workers need. ### 4/5 — Was great, now a GLP-1 Sales App *2026-08-19, version 14.30.0* This app used to be far more inclusive about people’s goals and was a low pressure environment to be healthier and attempt to lose weight. They used to have a green orange red food system so you could see the overall health split of your meals and now that portion of the app is significantly downplayed. Used to be about health, now it feels gross. ### 2/5 — Better options *2026-08-19, version 14.30.0* There are others ### 1/5 — Horrible subscription practice *2026-08-18, version 14.30.0* Noom has a 7 month renewal subscription and an auto renew. They won’t refund your money even if you cancel on the renewal date that they never warn you about. App is fine other than that, just stop screwing people out of their money. Note subscription is steep otherwise I would never post a note warning others. ## Most critical reviews (10 lowest-rated) ### 1/5 — Cannot Cancel Subscriptiom *2026-08-27, version 14.32.0* Last email I received from Noom was in August. More than 2 years ago. Apparently been paying for a subscription until I noticed it in my Monzo. Then tried cancelling it but refused to delete my account or account as I would need to email them. Really hope Andy Burnham’s policy comes through as companies like Noom shouldn’t be allowed to charge without informing the consumer. Let along make it incredibly difficult to cancel. ### 1/5 — Chat bot hell *2026-08-26, version 14.31.0* If you have an issue you’ll be sent to the worst possible chatbot with no other options. ### 1/5 — App stopped working and no options to request refund *2026-08-26, version 14.31.0* Update to the update - finally got a hold of someone who instructed me to update the app (I guess it didn’t happen automatically) and that fixes the activity tracker issue for a few weeks. Now it is down again 😭 Update - App stopped grabbing active minutes from my Apple Watch two weeks ago, which made the meal tracking portion of the app useless. I spent over an hour talking with their chat bot on three separate occasions trying to troubleshoot the source of the issues and they were never able to get to the root of it or fix it. I asked for a refund and the link they sent led to a defunct page. So now although I have paid for the app for several more months, there is no option for a refund and no solution in site. See below for earlier recommendations on how to make the app better but most of all - give people a refund if your software stops working. 1. Separate recipes from meals - they are different 2. Add a scan function when creating a recipe. It is so annoying and tedious to have to type out every item in a recipe and weird that I can’t just scan some ingredients. 3. Make it possible to upload recipes either from a cook book or website - with scan to text possible it seems slow and clunky that I have to hand type a recipe (and some of them are long!). This easily adds 10-15 minutes to my meal logging time. 4. Please add an option to show protein amounts and other macro data for my recipes and meals. If it isn’t my first meal of the day I write down what my protein is and then do math 5. Would love a fiber tracking component - I’ve had to focus so much on adding protein to my diet (lots of dairy since I’m veg) and am worried I’m sacrificing fiber - especially since I read recently that most Americans don’t get enough fiber. 6. Can you have the app remember my favorite foods and/or improve the search function. I eat a lot of 4% Organic Valley Cottage Cheese but if I don’t type it in exactly right the app cannot find it. I know I can scan it but sometimes I’m not in front of the fridge when I’m logging my food. ### 1/5 — Where is the damn start button *2026-08-24, version 14.31.0* I want to start the damn lessons but the app doesn’t show how to start the damn course ### 1/5 — Predatory charges *2026-08-22, version 14.31.0* I cancelled my free trial, so they moved me to a different charged program and charged me $125. They refunded me promptly and this still feels like they’re fishing for free money from those people who won’t notice or dispute the charge, very sneaky. I also really hate all the little animations in the app and the engagement sinks, it feels like they’re trying to keep you on the app for a long time. I’ll be switching to something where I can quickly log and then get out of there without notifications to come “bank my seeds” ### 1/5 — Noom is not worth it *2026-08-21, version 14.31.0* Why do I have to fix their buggy app all the time? They only say… well it must be the new updates… well folks don’t waste your money on a company that isn’t into weight loss they are only into selling you glp1. ### 1/5 — There is no cancellation button for the subscription *2026-08-21, version 14.31.0* Trying to cancel my subscription and the app is not letting me get through to cancel the subscription ### 1/5 — Poor Communication and Service Follow through! *2026-08-20, version 14.31.0* Ofer 2 week delay in delivery of my refill. No communication until I brought it to their attention. All I got was an AI apology. Find somewhere else with better and real support. I was told to reach out to their support which told me to reach back out to app AI support. No one is taking ownership. Find other options for your weight loss journey. ### 1/5 — Horrible customer service *2026-08-19, version 14.30.0* I have spend a week and a half trying to resolve and issue with multiple back-and-forth per day and enters that don’t relate to my question. I feel like they may be farmed out to AI too much. ### 1/5 — Renews with ZERO warning *2026-08-19, version 14.30.0* No warning email that subscription was about to renew? Disgusted to not even have the option to choose. I got out of the habit of using it and would think it ethical to send a warning email. Gross. ## Most praised reviews (10 highest-rated) ### 5/5 — Inspired and encouraged *2026-08-29, version 14.32.0* Noom has been a source of inspiration and encouragement when I had given up keeping my weight in check. I love the fact that there is not such a thing as a bad and evil food group and the sense that I will achieve my goal sooner or later. I don’t feel rushed or defeated after a pizza night with the family. It’s so easy to regain momentum the following day. Noom is a game changer! ### 5/5 — It works *2026-08-28, version 14.32.0* The combination of the medication and the app help lose weight ### 5/5 — Love Noom! *2026-08-28, version 14.32.0* I love the results I’m seeing being on the Noom app. I lost 26 pounds and feeling great. The App offers so much support and inspiration. ❤️ ### 5/5 — Excellent Choice *2026-08-26, version 14.31.0* I used Noom about 4-5 years ago. List 30-35 lbs and was thrilled. Have recommended it to friends and family members. My niece lost 20 lbs and her mother (so far) has lost 56 lbs). I recently went thru a rough patch and gained 14-15 lbs (depending on the day) so I rejoined. I already know I will be a lifetime member once I’m at goal which is fast approaching. I cannot give enough positive feedback about this program. Do yourself a favor and- try it. You’ll like it and be VERY happy either way the results. ### 5/5 — So Helpful *2026-08-25, version 14.31.0* I really like the changes that have been made to the app. It's so much more engaging and I really look forward do opening it now. My only request it to have a "favorites" function where I can mark foods I eat regularly so I don't have to type them in all the time. ### 5/5 — The Help I Needed *2026-08-24, version 14.31.0* I have been trying to get back to a healthy weight for years and made progress but got stuck and my weight wouldn’t budge. Since I started Noom, I’ve lost 5 lbs the first week and I couldn’t be happier! 🙌 ### 5/5 — The best app I’ve ever had *2026-08-22, version 14.31.0* I have struggled with managing a healthy lifestyle for most of my life, work or life gets stressful and it’s the first thing that I sacrifice. Noom makes things manageable, the short exercise classes are perfect, you can always fit one in. The daily lessons motivate you and the daily weigh in helps you to understand your body!! This is the best app I have ever had!! ### 5/5 — The right tools *2026-08-18, version 14.30.0* I’ve been dieting since 4th grade and have usually found success but the diets are never sustainable. Noom offers the tools that work for me to set up a framework to lose weight and to keep it off in a sustainable fashion. I’ve learned so much more about how to eat. I still struggle with labeling foods good or bad but it’s a process and I know I will continue to improve ### 5/5 — Best plan ever! *2026-08-18, version 14.30.0* Forget using calorie counters, if you want to lose weight, choose NOOM. For basically the same price, you get all of the additional benefits of NOOM. Love how NOOM also doesn’t just let their plan go stagnant, never updating any features. They have quality upgrades and surprise you with new techniques along your weight loss journey. ### 5/5 — Noom feels like a friend *2026-08-17, version 14.30.0* Noom’s first daily lessons gave me a jump start asking why I really want to lose weight then small steps to build on for lifelong success. It’s like they read my mind on what I need to succeed. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*