# noon Shopping, Food, Grocery — user reviews > 1,167 indexed App Store user reviews of noon Shopping, Food, Grocery by noon E Commerce, rated 4.50/5 from 326,357 ratings. - Source: https://appshunter.io/ios/app/noon-shopping-food-grocery/id1269038866/reviews - App overview in markdown: https://appshunter.io/ios/app/noon-shopping-food-grocery/id1269038866.md - Rating breakdown: 5★ 257,707 · 4★ 24,032 · 3★ 14,333 · 2★ 5,896 · 1★ 24,389 ## What do users think of noon Shopping, Food, Grocery? Overall sentiment: neutral **Pros** - 👍 Good service - 🚀 Convenient and reliable - ✨ Great selection and quality **Cons** - 🔍 Poor user interface and search functionality - 🕰️ Delivery delays and unreliable tracking - 🤖 Unhelpful and unresponsive customer service - 🚫 Issues with returns, refunds, and warranty claims **Commonly reported bugs** - App crashes and login issues - Incorrect or missing product information **Most requested features** - Improved product reviews and ratings - Better order tracking and delivery updates - Streamlined checkout and payment options ## Newest reviews (11 of 1,167) ### 2/5 — Force feeding you ads. Terrible *2026-07-22, version 4.260720* Grocery products in noon, they don’t show the ingredients rather it just shows a picture of the nutritional facts which is pretty useless. No flexibility for what notifications I want to receive. My phone is bombarded with a horrific number of ads that pop up on my screen. No way of stopping them from in app unless you completely turn off notifications on your phone settings. ### 1/5 — Bad application *2026-06-16, version 4.260615* Not secured application it doesn’t have my card saved yet It started deducting from me 4 dhs in the beginning then it started deducting 29.99 dhs twice a week and im not subscribed to anything and when i left a complain they simply answered Not our mistake!!! Once i deleted the app the deductions stoped. Once i downloaded the app again to search for something i got deduction directly 29.99 !!!!!!! How is this not their mistake??! This is stealing money ! ### 1/5 — 2 hours to deliver my food *2026-06-16, version 4.260609* After 2 hours to deliver a food was there waiting be taken I raised a complaint and I already have another app delivered they said will refund, but not refund and they delivered a cold and late food. The worse app ever! I was using because my credit card is associated to them. Do not use ! Go for Keeta or Deliveroo ❤️ ### 1/5 — الرياض *2026-06-14, version 4.260609* برنامج فاشل لا انصح به ### 1/5 — Poor delivery service *2026-06-12, version 4.260609* I really am disappointed by this platform. Noon had promised me to deliver my order on june 12nd 2026, but I got nothing as they promise. I wait a whole day but it ends with nothing. A really worst ever. ### 1/5 — Don’t trust on noon *2026-06-12, version 4.260609* I order my food from noon app. They deduct my 44 Dhs. I cancle my order bcz I put wrong location so I cancel my order.they don’t refund me nd don’t deliver my food also on my new location. It’s totally fraud. So don’t order any food from noon.If you want order any food so you order directly from restaurants. ### 4/5 — تكون منتجات شحن مبرد *2026-06-11, version 4.260603* ياريت شحنات توصل مع بعض واسرع وقت وتكون مبرده ### 2/5 — The app needs serious improvement *2026-06-08, version 4.260603* Noon has been my main app for online shopping for the past two years, and the total value of my orders is probably thousands of riyals. However, the app is extremely frustrating to use. More than once, I had to cancel an order because of how badly the app works. For example, I try to reorder a Supermall product, and suddenly it changes to Express. Other times, an item arrives broken or defective. Honestly, the app needs a lot of improvement. However, I’m giving it two stars only because the customer support is good. ### 1/5 — . *2026-06-07, version 4.260603* الاسعار فلكيه ومنها سعر التوصيل وخاصية الاسترجاع شبة معدومة عندهم. ### 1/5 — No refund item didn’t mention *2026-05-29, version 4.260525* So much scared this service ### 1/5 — I hate it *2026-05-29, version 4.260525* I hate it when the order was very very late and when I bought a paint the paint was dry 😭 I ordered cream and it was liquid ## Most critical reviews (10 lowest-rated) ### 1/5 — Customer service *2026-08-26, version 4.260824* The app randomly cancelled my order because it needed an ID. No one contacted me to ask for it and it wasn’t a necessary addition on the order. When I contacted support, they simply put copy and pasted answers which they may as well have not used a person for. ### 1/5 — Very bad *2026-08-22, version 4.260817* Very bad ### 1/5 — اسواء تطبيق *2026-08-12, version 4.260803* تطبيق سيء جدا و يتأخرون دايما و تقولاتهم خايسه من الساعه ١٠ الصبح لين الليل و يتأخرون بكل شي و الاكترونيات ما انصح احد يطلب منها توي طالب شاشه اليوم وما اشتغل فيها النت ولا شي و الريموت معلق نصيحه اه و بنسأل يوم القيامه أنصحكم لا تطلبون منه الاكترونيات و الدعم الفني حقهم شياء جدا جدا جدا مح يتعاون ومحد يرد عليك إلا بالموت نصيحه يا اخوان و السلام عليكم (الي يقرأ مو الشركه ) ### 1/5 — Bad company *2026-07-28, version 4.260727* The worst thing you ever face ### 1/5 — تعقيد اكواد الخصومات *2026-07-27, version 4.260720* كثير جداً أشتري من مواقع الكترونية و استخدم اكواد الخصم بكل سهولة ما عدا نوون! تشاهد اكواد خصم و بعد ما تختار المنتجات التي تريدها لا تحصل ع الخصم! ### 1/5 — ‏طلبت من عندهم مكسر وطلع خربان *2026-07-27, version 4.260720* ‏طلبت من عندهم مكسر طلع خربان ### 1/5 — Don’t waste your time *2026-07-18, version 4.260713* By far one of the worst food delivery apps in the UAE, multiple times deliveries have been over 2 hours late leaving the food inedible and they refuse to refund the order! ### 1/5 — Avoids Customer Feedback and Support *2026-07-18, version 4.260713* The Noon app intentionally does not allow for feedback about their experience - when deliveries are not completed or drivers refuse to deliver products, there is no way to provide this feedback to Noon or the drivers. It causes reordering and most deliveries requires a person to be present at home even when you have a reception. ### 1/5 — Be Careful Ordering Food Through Jahez on Noon *2026-07-16, version 4.260713* Be careful when ordering food through Jahez on the Noon app. I ordered McDonald’s, and after waiting for more than an hour, the order status changed to “Delivered” even though I never received my food. I paid 129 SAR, and I still haven’t received a refund. This was a very disappointing experience. I hope Noon investigates this issue and improves its customer support so other customers don’t face the same problem. ### 1/5 — Language *2026-07-05, version 4.260629* Their are only 7 countries ## Most praised reviews (10 highest-rated) ### 5/5 — Noon is good but don’t do these things *2026-08-06, version 4.260803* Noon is an amazing app but I don’t like buying expensive electronics online because there is always a chance of getting scammed or receiving the wrong, damaged, or fake item. Even if many orders go smoothly, losing hundreds or thousands of dirhams isn’t worth the risk to me. I’d rather buy things like a laptop, phone, PS5, or Nintendo Switch from a physical store where I can see the product, ask questions, and get help more easily if something goes wrong. I only feel comfortable ordering lower-cost items like groceries, snacks, or food online. ### 5/5 — My rating *2026-08-02, version 4.260727* I like very much but I don’t like it that it’s very limited like when on a vacation to Canada I couldn’t really do anything with it because of the limited country I hope there will be more countries allowed to you these app ### 5/5 — Very useful app *2026-07-19, version 4.260713* I am very happy to use this application. Noon is very responsible. ### 5/5 — wow *2026-06-14, version 4.260609* excellent app love spending my money here has everything you need ### 5/5 — Brilliant *2026-06-14, version 4.260609* Perfect for every needed ### 5/5 — Best in the worlddddddd *2026-06-14, version 4.260609* I love the neddohs there real ty noon💗🎀🫧🪩🩰🌸👑🫧💕 ### 5/5 — افضل تطبيق *2026-06-13, version 4.260609* ممتاز جدا ### 5/5 — Application Goes Unresponsive *2026-06-04, version 4.260525* Hello team noon, well hope you find this review helpful in improving the application. App is the basic interface for shopping experience with your market place, but over last few months I have been facing this issue that it goes blank all of a sudden and turns unresponsive. If I have added something in the cart, to checkout I cannot proceed because of this issue. Hope you can find out the problem and its solution. Regards ### 5/5 — Complymentary *2026-05-30, version 4.260525* Good company but sometimes bad product ### 5/5 — I love noon *2026-05-20, version 4.260511* One time my cousins ordered nedohs and they were REAL! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*