# Noor Play — user reviews

> 328 indexed App Store user reviews of Noor Play by MITHAQ MEDIA PRODUCTION LIMITED, rated 4.50/5 from 9,323 ratings.

- Source: https://appshunter.io/ios/app/noor-play/id1313256232/reviews
- App overview in markdown: https://appshunter.io/ios/app/noor-play/id1313256232.md
- Rating breakdown: 5★ 7,571 · 4★ 490 · 3★ 257 · 2★ 148 · 1★ 857

## What do users think of Noor Play?

Overall sentiment: negative

**Pros**

- 👍 Great platform
- 🎬 Excellent drama HD and perfect translation
- 🎥 Enjoying a Great app love it amazing picture Amazing sound Great translation
- 🛠️ Excellent job keep going
- 🤩 Best app for the family and even kids

**Cons**

- 🔌 Can't connect to TV
- 🐛 Keeps bugging, All time stops
- 🛑 Dump app hardly works, Always asks for QR code, Takes ages to download
- 🚫 No English subtitles
- 💰 Monthly subscription ends abruptly, Unfair pricing
- 🔍 Pairing takes forever, Frequent freezing issues
- 🔌 Can't mirror to TV, Doesn't work on smart TV or TV box
- 🐞 Crashes after updates, Poor performance, Unreliable

**Commonly reported bugs**

- Login issues, Unable to access account
- Playback problems, Freezing and crashing
- Incompatibility with certain devices and platforms

**Most requested features**

- Add English subtitles
- Improve app performance and stability
- Introduce user profiles and episode tracking
- Add Chromecast/AirPlay support
- Expand platform availability (smart TVs, game consoles)

## Newest reviews (18 of 328)

### 3/5 — لايعمل لدي في تلفزيون سمسونج

*2026-02-17, version 7.0.3*

لايعمل

### 4/5 — Bien mais

*2026-02-12*

pourquoi vous avez enlever la vitesse de lecture du video? C’est important !

### 1/5 — Translation is not working when shared to tv

*2025-12-18, version 7.0.2*

Translation is not working when shared to tv

### 1/5 — Stopped working on Mac after last update

*2025-12-17, version 7.0.2*

After the last update the app stopped working on my MacBook. I have emailed the support 6 days ago but didn’t hear back.

### 1/5 — Very bad app

*2025-12-14*

You cast your show to your TV then no subtitles appears even though it shows on the phone.
You log in from your laptop you enter your credentials then asks you to subscribe again. For some freakin reason system can't recognize your credentials than you already have prescription.
You down loan the app on your smart Tv and you never have access and it can't connect. I love the content but always issues. Last week I was able to watch Orhan #5 with no issues and subtitles showed on my TV, Yesterday tried to watch # 6 no subtitles even though I can see them in my phone. I need to find another provider who shows Orhan so I don't need to deal with this anymore.

### 1/5 — Needs quick update

*2025-12-13*

Very bad experience with this version. When playing series on the TV, subtitles remain on the phone and the app must stay open. If the phone locks or the app closes, playback stops and logs out to the Apple logo. You then have to sign in again and search for the series from the beginning. This needs serious improvement.

### 1/5 — مشكلة في التطبيق ع جهاز تلفاز

*2025-12-12, version 7.0.2*

التطبيق لا يعمل ع اجهزة TV بعد التحديث الاخير ارجو اصلاح الخلل

### 2/5 — Bad update

*2025-12-11*

Update miss logic feature from the last update
Every time I play an episode I should choose the subtitle on and choose the language 
If I want to go back 30 seconds I can not with the remote I should the icon 30 seconds back ( the video player is worse than the other )

**Developer response:** Thank you for your review. Enjoy watching and keep supporting us. If you have feedback or suggestions, please don't hesitate to write us at support@noorplay.com We would love to hear from you!

### 1/5 — Suck

*2025-12-10, version 7.0.2*

Issue after issue logging

### 1/5 — A lot of problem

*2025-12-05, version 7.0.2*

After updating the app it doesn’t work with TV language translation doesn’t show up and TV either
I download it to my tv I have one Samsung with android another TV than lg  

They haven't uploaded the sixth episode of the series "The Founder Orhan." There's nothing new; all they do is add one episode of "The Founder Orhan" every week in exchange for us paying seven dollars a month. This program doesn't work as intended. Every time I open the program, it automatically logs me out.

### 2/5 — New update

*2025-12-05, version 7.0.2*

The translation comes before the action. I don’t know why it’s happening with the new update

### 1/5 — Always problems

*2025-12-04*

You cast your show to your TV then no subtitles appears even though it shows on the phone. You log in from your laptop you enter your credentials then asks you to subscribe again. For some freakin reason system can’t recognize your credentials than you already have prescription. You down loan the app on your smart Tv and you never have access and it can’t connect. I love  the content but always issues. Last week I was able to watch Orhan #5 with no issues and subtitles showed on my TV , Yesterday tried to watch # 6 no subtitles even though I can see them in my phone. I need to find another provider who shows Orhan so I don’t need to deal with this anymore.

### 1/5 — Really bad UI

*2025-12-04, version 7.0.1*

This is by far the worst UI I have seen. The new update is extremely extremely frustrating and not user-friendly. Developers who worked on it are not smart. Have you ever tried to sign in with the wrong email? You’ll have to exit the entire application to go back because there’s no go back button. This is just one example. You can’t sync your account with your TV. You have to login to the TV use and username and password instead of the older UI you would just scan the QR code.

### 1/5 — Not working

*2025-12-03, version 7.0.1*

After updating the app it doesnt work on tv, you cant pair it to the tv 😭😡

### 1/5 — Worst update

*2025-12-03, version 7.0.1*

The new update is so bad i had to cancel subscription because of the new update

### 1/5 — Not working properly

*2025-12-01*

This app, though it has many great shows I would love to watch - it doesn’t work properly. I am not able to cast to my TV. It either buffers for  a long time, or it finally casts but the subtitles don’t get cast. I do not have any issues with my other apps. I bought and canceled quickly

### 3/5 — Like it but …

*2025-12-01, version 6.0.2*

After the new update I can’t access the app and i recently renew. Waist of money. It ask me to update and there are no updates shown on the store.

### 1/5 — Bad update

*2025-11-30, version 7.0.0*

Before the updates it was lagging but at least it worked , after the new updates I had hard time logging in and now it’s not working at all . You guys need to fix it or go back to whatever you had before seriously very disappointed.

## Most critical reviews (10 lowest-rated)

### 1/5 — Does not work

*2026-05-31, version 7.0.8*

Don’t waste your time and energy, it doesn’t work

### 1/5 — لا يعمل على تلفزيون wansa ( google tv)

*2026-04-12, version 7.0.7*

تطبيق سيئ جداً كل فترة يسوون تحديث و ما تتعدل المشكلة الأساسية لا يتشغل على التلفزيون ولا يمديك تسوي screen mirroring

### 1/5 — Bad app

*2026-03-22, version 7.0.6*

With every new update the app best worse by time now with the latest update you can’t download anything also the phone is betting too hot and consuming lots of battery every 1.5min you lose 1% and my iPhone is 14 pro max with a battery of 100% life this is the only app that turns your phone extra hot  YouTube, Shahid and Netflix are not doing this I tried them all.

### 1/5 — Dont subscribe !!

*2026-03-06, version 7.0.4*

If you subscribe with noorplay you cant cancel well take mony monthly and you cant cancel it , so beware .

### 1/5 — Sam

*2026-01-22, version 7.0.2*

The UI is one of the worst UI on TV. I have to login every other day and it is super hard to login. I keep it for my parents to watch and they don’t know how to login so every damm time I need to go to their house to log them in. 
My recommendation: 
Better login mechanism on TV and longer session time out if ever needed.

The way you search for a specific episode is super hard. Used to be better and easier. 

Fire your entire product team because they are not smart walla

### 1/5 — Bad app

*2026-01-16, version 7.0.2*

It’s not working on my phone after I paid only work for two days then stopped working

### 1/5 — Noor play iOS App Casting Failures

*2026-01-13, version 7.0.2*

The Apple AirPlay casting does not does not display subtitles to Samsung TV. 
Also it does not cast to GoogleHome. When will this be fixed?

### 1/5 — L’application sur la tele ne fonctionne plus

*2026-01-05*

L’application ne marche plus sur la télévision j’ai contacté le service client qui m’a envoyé chier

### 1/5 — not working

*2025-12-20, version 7.0.2*

the app disconnects from smart TV every few minutes and asks for repeat login, subtitles show on the phone and aren’t transferred to the smart TV screen

### 1/5 — DO  OT SUBSCRIBE

*2025-12-18, version 7.0.2*

I used to watch Osman without a problem now i watched Orhan episode 1 and after that the app doesn’t work on my Samsung tv… just a waste of money for subscription if i could give it zero stars i would do

## Most praised reviews (10 highest-rated)

### 5/5 — Respected

*2026-01-09, version 7.0.2*

It’s the only respected and decent streaming service in the world today

### 5/5 — الولايات المتحده الامريكيه

*2025-12-10, version 7.0.2*

قمت بالاشتراك والدفع على هاتفي الايفون وكان كل شيء جيد !! 
ولكن لم أتمكن من تفعيل اشتراكي على شاشة المنزل : من صفحة / 
" تسجيل الدخول بواسطة رمز الإقتران " تظهر لي جملة ( Connot read property ‘ payload’ of null ) 
ومن تحتها يظهر لي الباركود بالمربع الخاص الابيض ، ومكتوب تحته :
* بإمكانك ربط هذا الجهاز ( التلفزيون) عبر :
1- قراءة رمز Qr او زيارة موقع ( noor play.com/activate.
2 - او فتح تطبيق نور بلاي على هاتفك المحمول ثم اختيار (المزيد) ثم رمز الاقتران وإدخال الرمز التالي : 
( لا يوجد رمز ) !!!؟ اين هذا الرمز ؟؟!
* او أعد المحاوله عن طريق :
- انشاء حساب جديد - او - تسجيل الدخول عبر البريد / رقم الهاتف . انتهى .

* سؤالي هو : لماذا لم أجد في التطبيق رمز الإقتران ؟؟
عندما اقوم بمسح الباركود بهاتفي يقوم بتحويلي الى تطبيق الهاتف ولا أجد أي رمز إقتران في التطبيق !!؟ 
ماهي المشكله ؟؟؟؟ قمت بالاشتراك والدفع على هاتفي الايفون وكان كل شيء جيد !! 
ولكن لم أتمكن من تفعيل اشتراكي على شاشة المنزل : من صفحة / 
" تسجيل الدخول بواسطة رمز الإقتران " تظهر لي جملة ( Connot read property ‘ payload’ of null ) 
ومن تحتها يظهر لي الباركود بالمربع الخاص الابيض ، ومكتوب تحته :
* بإمكانك ربط هذا الجهاز ( التلفزيون) عبر :
1- قراءة رمز Qr او زيارة موقع ( noor play.com/activate.
2 - او فتح تطبيق نور بلاي على هاتفك المحمول ثم اختيار (المزيد) ثم رمز الاقتران وإدخال الرمز التالي : 
( لا يوجد رمز ) !!!؟ اين هذا الرمز ؟؟!
* او أعد المحاوله عن طريق :
- انشاء حساب جديد - او - تسجيل الدخول عبر البريد / رقم الهاتف . انتهى .

* سؤالي هو : لماذا لم أجد في التطبيق رمز الإقتران ؟؟
عندما اقوم بمسح الباركود بهاتفي يقوم بتحويلي الى تطبيق الهاتف ولا أجد أي رمز إقتران في التطبيق !!؟ 
ماهي المشكله ؟؟؟؟

‫أُرسلت من الـ iPhone‬

‫

### 5/5 — Request

*2025-11-05, version 6.0.2*

Arabic audio for "The Founder Orhan"

### 5/5 — .

*2025-10-09, version 6.0.2*

البرنامج حلو بس لو بتضيفو مسلسلات الجديدة متل حلم اشرف و القضاء و المدينة البعيد

### 5/5 — لماذا لا يعمل البرنامج

*2025-08-12, version 6.0.2*

لم يعمل على ايفون ما هو السبب

### 5/5 — Othman

*2025-07-27, version 6.0.2*

The view looks like turkey and and a beautiful place

### 5/5 — المؤسس عثمان

*2025-07-03, version 6.0.2*

متى بتنزل حلقة 196؟

### 5/5 — ممتاز

*2025-05-03, version 5.9.12*

افضل تطبيق نور بلاي متابعك من دولة الكويت الحبيبه

### 5/5 — لماذا لم يتم

*2025-04-17, version 5.9.12*

لماذا لا يوجد مدبلج في اجهزة العرض فقط يوجد في تطبيق الموبايل

### 5/5 — Perfect app

*2025-04-10, version 5.9.12*

Perfect app

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*
