# NORAD Tracks Santa Claus — user reviews > 292 indexed App Store user reviews of NORAD Tracks Santa Claus by NORAD - North American Aerospace Defense Command, rated 3.89/5 from 985 ratings. - Source: https://appshunter.io/ios/app/norad-tracks-santa-claus/id1181633163/reviews - App overview in markdown: https://appshunter.io/ios/app/norad-tracks-santa-claus/id1181633163.md - Rating breakdown: 5★ 610 · 4★ 85 · 3★ 48 · 2★ 37 · 1★ 200 ## What do users think of NORAD Tracks Santa Claus? Overall sentiment: neutral **Pros** - 🎅 Fun and engaging Santa tracking experience - 🎨 Visually appealing and immersive app - 🕰️ Countdown to Christmas is a nice feature - 🎄 Brings the Christmas spirit and tradition **Cons** - 🐛 Frequent crashes and loading issues - ⏱️ Slow performance and long load times - 🗺️ Inaccurate or incomplete Santa tracking - 🔍 Lack of detailed location information **Commonly reported bugs** - Countdown timer displaying incorrect days - App freezing or getting stuck on white screen - Broken links and non-functioning features - Compatibility issues with newer devices **Most requested features** - Add more interactive games and activities - Improve countdown accuracy and reliability - Provide real-time Santa location updates - Allow users to customize the experience ## Newest reviews (15 of 292) ### 4/5 — I like doing this every Christmas Eve. *2025-12-24, version 4.1* I read it four stars, because for some reason, it is stuck in 2D mode, and won’t let me go back to 3-D mode and the button is not even there. ### 4/5 — 3D Mode Missing on My Tablet *2025-12-24, version 4.1* I love the NORAD Santa Tracker app—it’s fun, accurate, and a big part of Christmas Eve magic! One issue I noticed is that the 3D mode doesn’t appear on my tablet. I understand that 3D might be limited to certain devices, but it would be great if 3D could be supported on more tablets. Even a simple “3D not available on this device” message would help. Overall, I still love tracking Santa and appreciate all the work the NORAD team does. Thank you for making Christmas Eve so magical! ### 4/5 — One problem *2025-12-24, version 4.1* I love the app but the 3d button keeps disappearing and I can’t click on it ### 3/5 — Ok *2025-12-24, version 4.1* Sometimes this is a fun useful tool, other times it is very glitchy and by other times I mean most of the time ### 4/5 — Great *2025-12-24, version 4.1* It is very good but only in December. The rest of the year it has house at all except watching how long it is till Christmas, if you could add a few games for around the rest of the year, that would be great ### 3/5 — Pretty good but… *2025-12-24, version 4.1* Iv had NORAD for 6 years and dont get me wrong but its amazing for showing kids and seeing their happy faces,the thing is that when the countdown ends it just freezes so i have to er-download the app and it’s not just me, it’s a lot of people. ### 4/5 — It good but *2025-12-23, version 4.1* When I tried to get in that it takes 10 MINUTES!!!! ### 2/5 — Won’t load :( *2025-12-21, version 4.1* I love tracking Santa on this app, i do it every year but it won’t load for some reason it just shows a blue screen ### 3/5 — What happened *2025-12-06, version 4.1* One day I was on NORAD and it was working perfectly fine and the next day was December 1 so I went on to play the first game and it went in the app but did not load this is a fun Santa tracker but not when that happens!!!! ### 3/5 — Blue Screen *2025-12-03, version 4.0* Love this app, however it will not load on our IPad and only shows blue screen. ### 5/5 — NORAD and Santa *2025-11-30, version 4.0* I just love the back story of how NORAD started tracking Santa’s yearly Christmas Eve flights, a genuinely fun and wholesome way to help celebrate the holiday! This app is an extension of that spirit and is a nice addition to the NORAD Tracks Santa Claus website…so if you can’t be near your computer, having this app will help let your kids know just how close Santa is getting so they get to bed before he arrives! Merry Christmas all 🎄🎅🦌🎁 ### 4/5 — Pls fix *2025-11-26, version 3.8* It’s should be 30days but it said 27 pls fix ### 5/5 — THE OG TRACKER!!! *2025-11-23, version 3.8* ive been using this app since I was little and it's beneficial, helpful, & realistic. NOARD knows what they're doing with this app!! ### 5/5 — Santa *2025-11-22, version 3.8* So I had a Santa tracker but it was not real. So I got this app it’s real ### 5/5 — thank you to norad *2025-11-13, version 3.8* You made a amazing app thank you norad for protecting North America and a whole collection of great people and stuff like that to me you just built a community. Sincerely,my username i forgot what it was…. ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible *2025-12-24, version 4.1* Once it takes you to the app it just takes you to google and why couldn’t I have I had just went to google so now i wasted my storage on an app that doesn’t work ### 1/5 — Bad *2025-12-24, version 4.1* Does not load at all and is terrible please don’t get it is so bad ### 1/5 — Wouldn’t let me track Santa *2025-12-24, version 4.1* My review was horrible because when I pressed track Santa it blocked it and I will never put this app on my phone again ### 1/5 — It doesn’t track Santa *2025-12-23, version 4.1* It doesn’t track Santa ### 1/5 — It’s not working!!! *2025-12-22, version 4.1* After the latest update it isn’t working like it won’t let me into the app it just shows the background color pls fix I enjoyed your app while it was working and been using it since I was small ### 1/5 — It is fake *2025-09-28, version 3.8* It said he had came after midnight but when I was still awake he hadn’t came ### 1/5 — Wouldn’t let me track Santa *2024-12-25, version 3.8* My experience with this app is usually good but this year it said I couldn’t track Santa because it said NORAD was blocked ### 1/5 — YOUR MATH IS WRONG *2024-12-25, version 3.8* Yeah, your games are sorta fun, but your math about how many presents is WAY off. WHAT ARE YOU TEACHING CHILDREN!!!!!!! At 9:00pm central time, he has already delivered 5b plus. That would be about 7 presents per house! Also, your locations are WAY wrong too. IT IS TOO EARLY FOR SANTA TO BE IN BOLIVA!!!! Check your math and maybe I would consider a better review ### 1/5 — It’s 2024 *2024-12-24, version 3.8* This is the best you can do? And you have little camera icons making kids believe they can see photos of Santa and once clicked you go to Wikipedia to learn about the place? ### 1/5 — App will open to a white screen *2024-11-21, version 3.3* The app will open to a white screen for no reason and it will not go to the main app for it. I am stuck on a white screen, but I do not recommend this app but before they fix it. Thanks. ## Most praised reviews (10 highest-rated) ### 5/5 — ho ho ho idk *2025-12-25, version 4.1* keep the good work and when it was loading santa looked like he’d seen a ghost! not scary just goffy 😂 again keep the good work ### 5/5 — Hi *2025-12-24, version 4.1* I use it every year in the app is just so fun in love it ### 5/5 — This is such a fun app. *2025-12-24, version 4.1* Just download and see where FC's got to! ### 5/5 — I LOVE THIS APP *2025-12-24, version 4.1* I love this app !! I have a Christmas Eve party with family every year, and we put thin on the computer so me and my cousins know where he is ! One question though, how come u can’t see Santa anymore? On the app, I mean. It only shows that little blue arrow woth the Santa hat and beard. I’m just confused why u can’t see Santa. It might be a bug, or it might be me ! But if it’s actually true, can u fix it? Anyway, merry Christmas ! :3 ### 5/5 — SO FUN!!!! *2025-12-24, version 4.1* So fun! I have been using this since I don’t know when my whole life probably 😂 well it’s so good and memorable. If I was told to rate it out of ten I would rate it ♾️/10 𝔸 𝕄 𝔸 ℤ 𝕀 ℕ 𝔾 ### 5/5 — Santa Claus is Real!! *2025-12-23, version 4.1* NORAD Tracks Santa Claus!! Santa Claus is Real!! ### 5/5 — I love this but lately…. *2025-12-21, version 4.1* Lately I’ve been witnessing stuff like I can’t log in like I can’t watch the countdown because the screen is blue so please fix this if anyone sees this please I’m on mobile, anyways yes it’s really annoying. ### 5/5 — Best game ever *2025-12-14, version 4.1* Sus ### 5/5 — I love this Santa Tracker! 🎅🏻🎄 *2025-12-12, version 4.1* I track Santa every year and I always use this app! It’s easy to use and updates very quickly. It’s just a really good app. 😊 ### 5/5 — Trouble *2025-12-01, version 4.0* Having trouble getting the app to open up on my iPhone how can I get it fixed thanks --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*