# Nord Pilates — user reviews

> 121 indexed App Store user reviews of Nord Pilates by WEST FEES UAB, rated 3.90/5 from 337 ratings.

- Source: https://appshunter.io/ios/app/nord-pilates/id6744525717/reviews
- App overview in markdown: https://appshunter.io/ios/app/nord-pilates/id6744525717.md
- Rating breakdown: 5★ 187 · 4★ 62 · 3★ 26 · 2★ 8 · 1★ 54

## Newest reviews (16 of 121)

### 1/5 — Don’t sign up for trial, you’ll be charged for a whole year

*2026-07-06*

Thought I’d give this a try for 4 weeks at £15 or so. Would never have agreed to pay £79 for a year and yet I was charged this and am now being told I am unable to get a copy of my agreement. I fell scammed.

**Developer response:** We understand how upsetting this is. Subscriptions auto-renew at the end of your initial period unless canceled in advance. For help retrieving your agreement details and reviewing your charges, please email help@nordpilates.com with your account email and order info so our team can assist further.

### 1/5 — Arnaque

*2026-07-06*

Tout est quasi en anglais lors de la souscription. On nous fait miroiter une super réduction pour juste essayer. On se rend compte que c’est nul. On va dans notre Apple pas d’abonnement donc c’est ok après les 4 semaines c’est fini. Et bien non d’un coup prélèvement de plus de 90 euros!!!! Sans mail qui dit « hey tu es sur le point de renouveler ! » Une honte, un scandale. J’ai contacté le support j’exige un remboursement. Vous êtes des voleurs!

**Developer response:** Nous comprenons votre frustration et sommes désolés pour cette expérience. Les abonnements se renouvellent automatiquement, sauf annulation préalable. Merci d'envoyer un email à help@nordpilates.com avec votre email de compte et numéro de commande pour que notre équipe puisse examiner la situation en détail et vous apporter une solution.

### 1/5 — Arnaque

*2026-07-05*

Attention au renouvellement automatique hors de prix sans info préalable. De plus application vraiment pas terrible

**Developer response:** We understand how frustrating unexpected charges can be. Subscriptions renew automatically unless canceled in advance, and all details are provided before purchase. Please email help@nordpilates.com with your account info so we can review your case and address your concerns about the app directly.

### 1/5 — Don’t go there with this app

*2026-06-30*

I was trapped into a 12 month subscription after signing up for a 12-week program - which I didn’t find suitable - there was nothing personal about this experience be careful not to be diddled out of nearly $300 and cancel straight away if you make the mistake of signing up with these thieves.

**Developer response:** We’re sorry this left you feeling frustrated. Subscriptions renew automatically unless canceled ahead of time, and all plan details are shown before purchase. For any account or billing concerns, please email help@nordpilates.com with your order info so our team can review and assist privately.

### 3/5 — Be careful, it’s a subscription!!!

*2026-06-29*

I purchased the 4 weeks option and now they’ve charge me £79. It’s not clear at all that is a subscription!! The app itself it’s so basic, I wanted to try it due to being promoted as fascia release and it’s nothing a really basic Pilates app. Not happy at all. I hope they refund me. I have tried to unsubscribe but can’t find how and waiting for customer help.
UPDATE: customer service is amazing, they reply really fast and are willing to help

**Developer response:** Thanks for your detailed feedback and for updating your review. Subscriptions auto-renew unless canceled in advance, and all plans include this info at checkout. You can manage or cancel your subscription anytime at https://nordpilates.com/manage-subscription. If you need more help, please email help@nordpilates.com.

### 4/5 — Pour rester souple et en forme à + 77 ans

*2026-06-28*

Pas facile mais envie d aller + loin

**Developer response:** Merci beaucoup pour votre avis et votre motivation à poursuivre votre pratique ! Prendre soin de sa souplesse et de sa forme est précieux à tout âge. Si vous avez besoin de conseils pour progresser ou personnaliser vos séances, notre équipe est là : help@nordpilates.com.

### 1/5 — ARNAQUE A FUIR !!!!!

*2026-06-26*

J’ai été prélevé de 100€ alors que j’avais pris un abonnement à 14€, ce sont des énormes voleurs !!! À fuir

**Developer response:** We understand how upsetting unexpected charges are. Subscriptions auto-renew unless canceled in advance, but billing issues can sometimes happen. Please email help@nordpilates.com with your order details—we’ll review your account and work to resolve this quickly and fairly.

### 1/5 — Beware!!

*2026-06-26*

Steer clear! I thought I’d signed up to a 7 day trial so never gave it another thought after that. However I’ve just realised that 3 monthly payments have been taken from my account since. On contacting customer support I just got the same standard line of nothing they can do about digital subscriptions. I wish I’d read other reviews before agreeing to the ‘trial’.

**Developer response:** We understand how frustrating this is. Subscriptions auto-renew unless canceled before the trial ends, and charges will continue until canceled, as mentioned at checkout. For help managing your subscription, visit https://nordpilates.com/manage-subscription or contact help@nordpilates.com with your details so we can look into this further.

### 1/5 — À fuir

*2026-06-26*

Application sans son et app qui fonctionne mal !
Prix Beaucoup trop élevé
Demande de résiliation qui ne fonctionne pas pas bien entraînant le paiement d’un mois supplémentaire et impossible d’être remboursé pour un service que je ne vais pas utiliser !
Service client ou ce n’est jamais la même personne qui répond !
À fuir !!!!!

**Developer response:** We’re sorry for your experience. Subscriptions renew automatically unless canceled in advance. To manage or cancel, visit https://nordpilates.com/manage-subscription. For app issues, try updating or restarting the app. Please email help@nordpilates.com with your account details so our team can help you directly.

### 1/5 — Useless and Sketchy

*2026-06-25*

Don’t purchase this app. First of all, there’s no audio, so it’s basically unusable. Second of all, the charges are shady AF. I purchased a 4 week trial for $20, after a day deleted the app because it was unusable. Then a month later I got a charge for $105 that my bank flagged for me. 

No where in my original receipt didn’t it say it was a recurring charge, when it would charge me next, or what that upcoming charge would be. Nor did they alert me in any way when the charge was upcoming like they are required to by law. 

Every other workout app I’ve tried is better than this in every way.

**Developer response:** We’re sorry for the frustration. Subscriptions auto-renew unless canceled in advance, and deleting the app does not stop recurring charges. For account-specific help and to address the lack of audio, please email help@nordpilates.com with your details so our team can resolve this privately.

### 1/5 — Pitoyable

*2026-06-24*

Pas pratique du tout ,de plus attention à l abonnement automatique qui m a coûté 92,48 euros alors que je n avais pas l intention de renouveler, vraiment malhonnête.

**Developer response:** Merci pour votre commentaire. Les abonnements se renouvellent automatiquement à moins d’être annulés à l’avance. Nous comprenons que cela soit frustrant et nous voulons examiner votre situation. Veuillez écrire à help@nordpilates.com avec les détails de votre compte pour que nous puissions vous aider.

### 1/5 — Du vrai vol

*2026-06-17, version 1.4.2*

Il vous vende un 28 jours sans vous dire que se sera renouvelé à tous les mois pour 145$, quand on écrit à leur adresse courriel il nous réponde qu’ils vont annuler l’abonnement mais qu’ils ne peuvent pas rembourser. sur l’application aucun moyen d’annuler ou de voir notre achat qui est finalement un abonnement renouvelé sans notre accord. 
C’était un 28 jours de pilates pas un 28 jours d’essai.

### 1/5 — No refund

*2026-06-15*

I signed up for a one time payment and they ended up charging me $105 after about a month. I had cancelled my “membership” weeks prior and was never given my refund. $105 goes a long ways and there should always be the ability to get a refund from something that isn’t useful. The entire thing is a complete scam.

**Developer response:** We understand how upsetting this is. Subscriptions can auto-renew if not canceled before the next billing period. For questions about charges or cancellation, please email help@nordpilates.com with your account email and order details so our team can review your case and help resolve it.

### 1/5 — Arnaque

*2026-06-08*

ATTENTION! Je ne peux pas mettre 0 mais cette application le mériterait. Vous êtes prélevée une somme énorme chaque mois, un scandale!

**Developer response:** We understand your frustration. Subscriptions renew automatically unless canceled in advance, and pricing is shown before purchase. Please email help@nordpilates.com with your account details so we can review your charges and help resolve this privately.

### 1/5 — Not at all worth it! No audio.

*2026-06-08*

I totally got suckered into the marketing articles that promoted this app because I was interested in the fascia release aspect of Pilates, thinking perhaps this routine offered something that I had been missing. Like other reviewers, I pretty much instantly regret purchasing this one month trial, and I sent an email to customer support asking for a refund and a cancellation; although they will not offer a refund, they did cancel. While the response was prompt, I have been frustrated with their assistance for any other issues, especially the no audio. I’m also frustrated by the locked daily challenges. As another reviewer has said, unless you have zero exercise experience, this is not a good app. Maybe it if was free, it would be a nice addition to other routines. I basically am stuck with this since I paid the $20, so I will use it as a stretching routine after more thorough workouts. It would be so nice though if there was some sort of audio coaching, or a countdown sound. At the very least, some calm music!

**Developer response:** We’re sorry you’ve had this experience and appreciate your feedback on the fascia release routines, audio, and challenge access. For the no-audio issue, please try restarting the app and checking your device’s sound settings. If it continues, email help@nordpilates.com so we can assist further.

### 1/5 — Do not use

*2026-06-05*

Have been just been charged £79 for a subscription that I haven’t signed up for. This is very disappointing and misleading. No notification before the money has been taken from my account which has now left me overdrawn. I have emailed the customer service but no response. This is a scam. Please refund me ASAP

**Developer response:** We understand how upsetting unexpected charges are. Subscriptions auto-renew unless canceled in advance, and payments are processed automatically by the platform. Please email help@nordpilates.com with your account email and order info so our team can investigate and assist you directly.

## Most critical reviews (10 lowest-rated)

### 1/5 — Arnaque/ Scam/ NOPE!

*2026-08-06*

J’ai effectué un paiement unique. Pourtant, le mois suivant, j’ai été débité d’un montant quatre fois plus élevé, sans que cela soit prévu ni indiqué comme un abonnement. Il ne figurait d’ailleurs nulle part dans mes abonnements. C’est une arnaque. Laissons tomber. L’application est mal conçue. Les exercices n’ont pas de guidage vocal, ce qui oblige à regarder constamment l’écran pour suivre les mouvements. C’est perturbant et cela nuit à l’expérience. Je suis très déçue.

I made a one-time payment. However, the following month, I was charged four times that amount without any prior notice or indication that it was a subscription. It did not appear anywhere in my subscriptions. This is a scam. Forget it. The app is poorly designed. The exercises have no voice guidance, so you have to keep looking at the screen to follow along. It’s distracting and takes away from the overall experience. Highly disappointed.

**Developer response:** We’re sorry for your frustration and disappointment. It sounds like there was confusion around the billing—subscriptions do auto-renew unless canceled beforehand, and details should be shown at checkout and in your account. For help with your payment and feedback on workout guidance, please email help@nordpilates.com with your order details so we can review and assist.

### 1/5 — Abla

*2026-08-05*

Application frauduleuse avec offre d’appel à prix bas et renouvellement automatique à 96€ par mois sans contentement avec refus de remboursement.

**Developer response:** Nous sommes désolés pour votre expérience. Les abonnements se renouvellent automatiquement chaque période à moins d’être annulés à l’avance. Si vous avez eu un souci de facturation ou souhaitez discuter de votre situation, merci d’envoyer un email à help@nordpilates.com avec les détails de votre commande afin que notre équipe puisse vous aider.

### 1/5 — Unauthorised charges for 100$ monthly

*2026-08-04*

Please be aware on unauthorized subscription from this merchant!!!! I placed an order for about 20 euro for a 4 week plan, and then has been charged twice for more then 100$ for a “4 week plan subscription” which I have not been aware of. No emails, no charges confirmations! No reply from customer service! Do not try this service!!!!

**Developer response:** We’re sorry for your frustration. Subscriptions auto-renew unless canceled in advance, and charges will continue until you manage or stop your plan. Please email help@nordpilates.com with your order details so our team can review and resolve this for you as soon as possible.

### 1/5 — Fraud

*2026-07-26*

I purchased the trial and cancelled but was charged $153 at the next subscription cycle. They refuse to reverse the unauthorised charge. I have to report them to my bank now and change my credit card.

**Developer response:** We’re sorry for the stress this caused. Subscriptions auto-renew unless canceled before the next billing date. For questions about charges after cancellation, please email help@nordpilates.com with your account and order details—our team will review your case and help resolve the issue privately.

### 1/5 — Scam

*2026-07-24*

Like other reviews state, there is no audio. I followed the instructions to cancel my subscription by sending an email to request cancellation. I received a response confirming my cancellation. Over a month later I get a call from my credit card company flagging a charge from a company I never heard of. Otherwise known as Nord Pilates. Even after cancellation, they tried to charge my credit card. That was declined so they tried to send another charge through a different name. Luckily credit card companies are smart and flag these.

**Developer response:** We understand how upsetting this is. Once a subscription is canceled, no future charges should occur, and all billing is always under the Nord Pilates name. Please email help@nordpilates.com with your account and order details so our team can fully review and resolve this for you.

### 1/5 — Subscription robbery

*2026-07-15*

When I attempted to locate the renewal details, they were difficult to find and not readily accessible. Based on the information presented during the purchase process, I reasonably believed I was signing up for a 4-week trial plan at the advertised price. I expected that, at the end of those four weeks, I would be given the opportunity to choose whether to continue with a monthly or full subscription. Instead, I received no reminder, notification, or confirmation before more than $100 was charged to my account.

When I contacted Nords customer support, I was simply told they could “confirm the details of the subscription,” but no meaningful explanation or assistance was provided. My concerns about the lack of transparency were not addressed.

In addition to the confusing subscription process, the quality of the program itself fell far short of what I reasonably expected for a service costing more than $100 per month. The workouts provided no audio guidance whatsoever. I was forced to count the intervals myself and repeatedly interrupt my workout to check when I was supposed to change exercises. There were no verbal instructions explaining proper technique, common mistakes to avoid, or how to perform the exercises effectively. These are basic features I would expect from a premium fitness application.

Had the renewal terms been clearly disclosed and had the program met the quality one would reasonably expect at this price point, I would not be requesting a refund.

**Developer response:** We understand how frustrating this experience has been and take your feedback seriously. Subscriptions auto-renew unless canceled in advance, and renewal details can always be viewed at https://nordpilates.com/manage-subscription. We’re sorry the workouts didn’t meet your expectations. Please email help@nordpilates.com with your order details so we can help resolve this privately.

### 1/5 — Large hidden increase in subscription charges

*2026-07-14*

Thought I’d subscribed for a one off introduction plan only to be charged nearly £80 four weeks later. 

This charge and ongoing subscription was not clear on sign up so will have to reclaim via charge back via my bank. Very sneaky and not cool. 

Subscription does not appear within App Store subscriptions either so very hard to spot. You can only find via the ‘Manage Subscriptions’ link in the website footer.

**Developer response:** We understand how frustrating this feels. Subscriptions purchased on our website auto-renew unless canceled, and are managed separately from App Store subscriptions. You can view or cancel at https://nordpilates.com/manage-subscription. Please email help@nordpilates.com with your account details so we can assist further.

### 1/5 — The billing is a scam.

*2026-07-12, version 1.4.2*

I signed up for a 4 week trial with no continuation because I wanted to test it out. A month later they tried to charge over $100 to my credit card, then when I went back into the app to finish using my sessions, it wouldn’t let me access them.

### 1/5 — Poor service

*2026-07-09*

Do not sign up in the app / using Apple Pay. No menu item to cancel subscription provided in the app before subscription payment is taken. When contacting customer service they refuse to refund.

**Developer response:** We understand how frustrating this feels. Subscriptions renew automatically and must be canceled in your Apple account before the next payment. For details on managing your App Store subscription, please visit https://help.nordpilates.com/hc/en-us/articles/40395074271121. Please email help@nordpilates.com with your order details so we can assist further.

### 1/5 — Misleading information

*2026-07-06*

One of the only reasons I decided it was worth subscribing was because there was a “risk-free guarantee.” I was expecting the next charge to go through on the 8th, so I hadn’t cancelled, then I saw charges pending on the 6th and customer service said it was too late to get my money back. Definitely not worth the price. I was pretty consistent with following the plan and didn’t see any results after almost 4 weeks.

**Developer response:** We’re sorry for the disappointment and any frustration with the billing. Subscriptions renew automatically and charges can process a few days before the renewal date. For any concerns about our guarantee or your results, please email help@nordpilates.com with your account details so we can help directly.

## Most praised reviews (10 highest-rated)

### 5/5 — Lack of transparency

*2026-07-16*

Not clear that you sign yourself up to an auto-renewal subscription ! Very dishonest business practice.

**Developer response:** We understand your frustration. Subscriptions renew automatically unless canceled, and this is stated during sign-up, but we’re sorry if it wasn’t clear enough. Please email help@nordpilates.com with your account details so we can review your situation and help.

### 5/5 — Good workout

*2026-06-29*

Unfortunately without music

**Developer response:** Thanks for your feedback! We're glad you enjoy the workouts. Music isn’t currently included, but we appreciate your suggestion. Your input helps us improve and we’ll pass this along to our team. If you need any help, please email help@nordpilates.com.

### 5/5 — First timer

*2026-06-08, version 1.4.1*

My first time trying Pilates, this app has made it extremely easy to learn the ropes. I’m really enjoying it.

### 5/5 — Focus on variety and effectiveness

*2026-06-06*

Perfect for home workouts!
Review: I’ve been using this app for a little while now, and I’m really impressed with the variety of classes. The sessions, like the core activation and full-body flow, are easy to follow and very effective. It fits perfectly into my daily routinehighly recommend if you're looking for accessible home pilates!

**Developer response:** Thank you so much for sharing your experience! We’re thrilled to hear the variety of sessions fit so well into your daily routine and make home Pilates accessible and enjoyable. If you ever need support or have suggestions, please email help@nordpilates.com.

### 5/5 — Die App ist sehr gut

*2026-06-04*

Meine Meinung nach ist die App top. Es bietet sogar sehr viele Übungen zur Gewichtsabnahme an und sämtliche andere Dinge um Gewicht abzunehmen.

**Developer response:** Vielen Dank für dein positives Feedback! Es freut uns sehr, dass dir die Übungen und die vielen Möglichkeiten zur Gewichtsabnahme gefallen. Wenn du in Zukunft Fragen oder Unterstützung brauchst, sende uns gerne eine E-Mail an help@nordpilates.com.

### 5/5 — Supi

*2026-05-25*

Bin gespannt was passiert

**Developer response:** Thanks for sharing your interest. You can look forward to personalized Pilates sessions and meal plans designed to help you reach your goals. If you have any questions or need help along the way, please email help@nordpilates.com.

### 5/5 — 1st day

*2026-05-22*

Let’s see how it goes

**Developer response:** Thanks for giving Nord Pilates a try! We hope you enjoy the experience and find it helpful on your wellness journey. If you ever have questions or need support, please email help@nordpilates.com and our team will be happy to assist.

### 5/5 — ,

*2026-05-18, version 1.4.1*

Il n’y a pas de son, est-ce normal?

### 5/5 — Débutant

*2026-05-18*

Encourageant

**Developer response:** Thank you for your encouragement! We're glad you find the app motivating. If you ever have questions or suggestions, feel free to reach out to our team at help@nordpilates.com. Enjoy your Pilates journey!

### 5/5 — Great Streches

*2026-05-15*

So far, so good. I’m only on day 2, but I feel like it’s doing some good things for my body.

**Developer response:** Thanks for sharing your experience! We’re glad you’re enjoying the stretches and starting to feel positive results. If you have any questions or ever need help with your plan, please email help@nordpilates.com so we can assist.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*