# Nordea Mobile - Denmark — user reviews > 46 indexed App Store user reviews of Nordea Mobile by Nordea Bank Abp, rated 4.60/5 from 1,147 ratings. - Source: https://appshunter.io/ios/app/nordea-mobile-denmark/id571242024/reviews - App overview in markdown: https://appshunter.io/ios/app/nordea-mobile-denmark/id571242024.md - Rating breakdown: 5★ 867 · 4★ 171 · 3★ 60 · 2★ 13 · 1★ 36 ## What do users think of Nordea Mobile? Overall sentiment: negative **Pros** - 👍 Simple and user-friendly - 🚀 Efficient app functionality **Cons** - 🐛 Login issues and errors - 🔒 Frustrating security measures - 🔍 Limited functionality compared to previous versions **Commonly reported bugs** - Frequent login errors - App crashes after recent update - Incompatibility with certain account types **Most requested features** - Recurring payment option - Balance and transaction sorting - Mobile payment integration ## Newest reviews (10 of 46) ### 4/5 — Udenlandske kunder *2025-06-12, version 4.25.0* When people with non Danish phone numbers can add them it will be easier ### 3/5 — Signon *2024-06-18* It is to cumbersome to signon. **Developer response:** Hi. I am very sorry to read about your experiences with our Mobilebank. We would love to hear about what you find cumbersome. You can give us feedback on your Mobilebank under “Help” and then “Leave a comment”. You are always welcome to reach out to my colleagues at 70 33 33 33 if you need any help. Best regards Eva ### 2/5 — Bad customerservice *2024-04-15, version 4.15.1* On your website it says I should call you to confirm - impossible to get through to you. ### 4/5 — Need more easy for use rest good *2024-02-29, version 4.14.0* Need more easy for use rest good ### 4/5 — “Scan Invoice” fra en subkonto? *2022-12-01, version 4.4.0* Hvorfor “scan invoice” funktionalitet er forsvundet lige pludselig fra alle mine subkonto? Det var tidligere muligt at betale Giro med opsparing. Nu skal man overføre penge til hovedkonto først for det. Det burde være nemmere. ### 2/5 — Kan ikke logge ind, fejl og robotter *2022-03-29* Jeg kan ikke logge ind, får en “der opstod en fejl, prøv igen” og ingen forklaring, efter at have indtastet NemID og godkendt. Det havde ikke været så frustrerende hvis ikke deres support ikke var så ringe. En robot der skyder skylden på Apple, åbner et link som øjeblikkeligt lukkes igen, så jeg kan ej heller se den potentielle løsning, hvis der overhovedet er en. Da appen virkede for et par måneder siden var den også fyldt med “fejl” i stedet for konto information. Appen er køn, men den er ikke særlig funktionel. **Developer response:** Hej Scarlac. Tak for din anmeldelse! Vi oplever ikke generelle udfordringer med at logge ind i app'en, så det undrer mig meget! Det lyder som om, at du allerede har forsøgt at få hjælp, og jeg beklager mange gange, hvis det ikke lykkedes. Vores chat-robot er stadig "ny i job", og derfor kan der være spørgsmål, som den har svært ved at svare på. Hvis du stadig oplever, at app'en ikke virker som den skal, så er du meget velkommen til at række ud til os, så vi kan kigge nærmere på det sammen. Du kan ringe til os på tlf.: 70 33 33 33 alle ugens dage fra kl. 08-22. Jeg håber, vi hører fra dig! Mange hilsner Annie ### 2/5 — Missing international transfers *2020-03-17, version 3.10.0* Good app. Many advantages and good Touch ID log in. ### 1/5 — Worst app ever *2020-02-29, version 3.10.0* I have done banking in multiple countries and this has to qualify for the worst app ever. When I try to make a payment, towards the last step it says confirm via NemID. And then the keyboard hangs and I can’t type my password. Never seen such a pathetic app. ### 1/5 — 👇🏻👇🏻👇🏻👇🏻 *2019-07-02, version 3.1.0* Dont upgrade ### 3/5 — Acceptabel mobilbank *2019-06-05, version 2.3.6* Mobilbanken er ok. Mange af de daglige funktioner er lagt i wallet, hvilket ikke giver den bedste brugeroplevelse. App’en kan hvad den skal og Intet mere. Ikke noget lækkert layout og ingen wow faktor ## Most critical reviews (10 lowest-rated) ### 1/5 — Ubrugelige *2026-08-13* Undskyld er i en bank eller hul i jorden? Tag telefonen. **Developer response:** Hej med dig. Der er rigtig mange, som gerne vil tale med os, og vi vil rigtig gerne tale med alle der ringer til os. Grundet mængden af kunder som ringer til os, vil der desværre være en længere kø på telefonen, og det beklager jeg naturligvis. Vi gør det så godt vi kan og tager et opkald ad gangen, så hurtigt vi kan. Du må hjertens gerne række ud på Messenger, hvis du har brug for hjælp her og nu, så sidder jeg klar til at hjælpe. God dag! De bedste hilsener Malou ### 1/5 — Wrong response from developer *2025-04-30* It has been previously possible to do a foreign recurring transfer through the app. I have personally done it and I still have a recurring payment from those days in my account. I never filled out a form. I always did it through the app. So what you write is wrong. You removed several useful functions when the app changed ownership. **Developer response:** Hi. Thank you for your feedback. As part of our ongoing efforts to enhance security and protect our customers, certain features, such as setting up recurring foreign transfers, may now require additional steps, including the completion of a payment form. I completely understand this may differ from previous experiences and appreciate your understanding. I recommend that you contact your personal advisor to discuss a suitable solution going forward. Have a great weekend. Kind regards Emil ### 1/5 — Overførsel til udlandet har aldrig fungeret i app *2024-01-25, version 4.13.1* I årevis har jeg prøvet at give besked om, at der altid kommer en fejlmelding, når man i appen foretager en overførsel til udlandet (“Felt indeholder ikke gyldig tekst”). Ingen henvisning til hvilket felt - og ligegyldigt hvilken tekst man skriver. Kundeservice siger hver gang, at de har givet klagen videre. Intet sker… Hvad er det præcis, man som udenlandsdansker betaler 250 kroner i kvartalet for, når man ikke engang kan bruge appen? ### 1/5 — Dårligt *2023-11-28, version 4.12.0* Ubrugeligt til overførsler ### 1/5 — Fejl feil og feil siden sidste opdatering *2023-06-27, version 4.9.2* Fejl feil og feil siden sidste opdatering ### 1/5 — Hader MIT ID *2023-01-22, version 4.5.1* Værste møg for udenlandsk dansker! I skulle skamme jer at have ignoreret og ikke været på forkant med jeres udenlands danskere! Skam jer Nordea I har givet mig så mange problemer. ### 1/5 — Absurd! *2022-07-11* I’m just waiting for the next security measure - probably a little needle coming out of the app to take a blood sample! 🤬 **Developer response:** Hello Zobel3. Thank you for your review. I’m sad to read your perception of the security associated with our app. First of all, I will guarantee that your example of “the next security measure” never will be implemented in any of our digital services. With that said, it’s extremely important to us to ensure our customers a high level of security when using our digital services – such as the Nordea Mobile-app and the internet bank. At the same time, we want our digital services to be easy to use. If you have any suggestions on how you think we can make it even easier to use our app with the same level of security, you can provide us your feedback by pressing “Leave a comment” in the section “Contact” in the app. Have a nice summer. Kind regards, Jakob. ### 1/5 — Stopped working since last update *2022-03-29, version 3.27.0* Since the latest update it has stopped working. i get an error while trying to login with any method. It says “an error has occurred please try again” ### 1/5 — I can’t login with this app *2021-06-02, version 3.20.0* I can’t login with this app ### 1/5 — Not trustworthy *2020-04-14, version 3.10.0* The app shows an error message every two days, resulting in the impossibility to open it. What I thought was a one-time bug is now happening multiples times a week. It’s a really big problem when I need to use it, because the app just doesn’t respond. Please solve this! 😭😣 ## Most praised reviews (10 highest-rated) ### 5/5 — Brilliant *2025-10-25, version 4.28.0* amazing app, amazing netbank Easy to use and very helpful support 100% would recommend ### 5/5 — Dejlig enkelt *2024-12-29, version 4.20.2* Nemt ### 5/5 — Bank Danemark number one ! *2024-02-03, version 4.13.2* Hi ,, My name is Radu working with Nordea 5 year Everything is fine ,, professional team , support team, security . Thank you Nordea! ### 5/5 — Excellent Transaction *2023-07-11, version 4.9.3* I am well pleased about the good and fast transaction of Nordea Bank. They are very reliable and I am so happy to be part of them. ### 5/5 — Previously available functions gone *2023-03-05* Used to be possible to have a recurrent payments, it is no longer possible. Means I need to schedule 24 separate payments for example for my child tuition in a non Danish bank. I used to love this app, now I hate it. It’s a shame for a Nordic bank app to have such limited functionality. **Developer response:** Hello. Thank you for writing a review of our app. It has never been possible to make foreign recurrent payments through our app. However, if you want to make a foreign recurrent payment, you can do this by filling out a payment instruction, which you'll find on our website: www.nordea.dk/udland. Once it is filled out, you can send it to us through your Nordea Mobile-app or internet bank. If you have any further questions, I hope you'll reach out to my colleagues on +45 70 33 33 33. Have a nice day. Kind regards, Jakob ### 5/5 — Perfekt app *2021-12-07* Altid en fornøjelse at kunne bruge alle faciliteterne - **Developer response:** Hej. Tusind tak for din anmeldelse og de 5 flotte stjerner! Det glæder os, når I finder fornøjelse i at bruge vores digitale løsninger, som vi hele tiden prøver at gøre bedre. Jeg håber, at du får en dejlig weekend og en god sommer! De bedste hilsner Max ### 5/5 — Beste bank der findes i Danmark *2021-07-01, version 3.21.1* 100% klar på hjælpe 100% Best Danmarks app ever ### 5/5 — Amazing app beautiful and intuitive *2019-11-19, version 3.3.1* Beautiful & intuitive ### 5/5 — Çok güzel *2019-05-04, version 2.3.6* Kolaylık ### 5/5 — Suggestions for enhanced view *2019-04-01* I would really like to see the balance on the app with each amount in and out. I would also like to be able to sort by payments in/out. **Developer response:** Hi Upappneedshelp. Thank you so much for your review and feedback. We always appreciate suggestions and I’ll make sure to give yours to our developers. Have a nice evening. Best regards Mette --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*