# Nordea Mobile - Sweden — user reviews

> 48 indexed App Store user reviews of Nordea Mobile by Nordea Bank Abp, rated 4.70/5 from 2,507 ratings.

- Source: https://appshunter.io/ios/app/nordea-mobile-sweden/id571239441/reviews
- App overview in markdown: https://appshunter.io/ios/app/nordea-mobile-sweden/id571239441.md
- Rating breakdown: 5★ 2,111 · 4★ 246 · 3★ 73 · 2★ 19 · 1★ 58

## What do users think of Nordea Mobile?

Overall sentiment: positive

**Pros**

- 👍 Easy to use
- 🚀 Convenient payments
- 🔒 Secure with BankID
- 🚀 Functional app
- 👍 Great service

**Cons**

- 🐛 Frequent login issues
- 👎 Difficult to navigate
- 👎 Outdated UI design

**Commonly reported bugs**

- Login error messages
- App crashes on older devices

**Most requested features**

- Improve user interface
- Add more language options
- Enhance payment features

## Newest reviews (14 of 48)

### 3/5 — Adress

*2024-12-21, version 4.20.2*

Jag blev tillfrågad att uppdatera mina uppgifter men det gick inte att ändra den felaktiga adressen så jag ringde er kundservice som lovade att ta bort den och så fick jag svara på frågorna via henne men nu så var fortfarande adressen och frågorna kvar!!!

### 5/5 — Bästa banken

*2022-12-13*

Nordea är bäst på allt har varit kund hos dem sedan 1979 tänker aldrig att byta till en annan bank finns inte på kartan.
Från en jätte nöjd kund for ever👍👏

**Developer response:** Supertack för din fina recension! 💙 /Nordea Kundservice

### 5/5 — Me

*2022-07-14, version 4.1.1*

Very friendly. Loved it!

### 4/5 — Problem med IOS15

*2021-09-23, version 3.22.1*

Har nu ställt in för inloggning med FaceID tre gånger. Appen minns inte detta och faller tillbaks till inloggning med BankID igen. Fixa!

### 5/5 — The best banking app

*2020-12-24, version 3.17.0*

Well done.

### 5/5 — Great app

*2020-12-16*

Super easy to use, especially combined with bank ID!

### 2/5 — Mycket saknas från internetbanken

*2020-10-29, version 3.15.1*

Appen har sina ljusa sidor som scanning
Och att man kan se totalbelopp på signerade belopp och kontoutrymmet. 

Men det är svårt med dragningarna och reservationer gör det nästan omöjligt att hantera manuell balans.

Också en sådan sak, varför kan man inte få automatisk balans för ex bränsle månadsvis, mat etc.

Saknad av modern funktionalitet gör att betyget blir lägre än medel.

### 3/5 — Enkelhet

*2020-09-20, version 3.14.1*

Enkel och överskådligt

### 2/5 — Doesn’t work

*2020-09-16, version 3.14.1*

the app doesn’t work on my iPhone 11 with IOS 13.4.1. Used to work on previous phones. When I try logging in it just says sorry an error occurred try again, but will never work. Bug fixes please!!!

### 5/5 — Convince

*2020-07-25, version 3.13.2*

Easy to access your money and paying bills as well.👍👍👍

### 4/5 — Very good service  and great app

*2020-04-28*

I really like this app because it makes the payments so easy

**Developer response:** Lovley to hear that you enjoy Nordea Mobile and thank you for the feedback! /Customer Service

### 5/5 — Tack NORDEA

*2020-04-19*

Thank you for your services

**Developer response:** Thank you for giving us great feedback on our application! /Customer Service

### 2/5 — Far too cumbersome

*2020-03-06, version 3.10.0*

Crazy amount of

### 4/5 — Valuta

*2019-10-25, version 3.3.0*

Saknar en valutaomvandlare

## Most critical reviews (10 lowest-rated)

### 1/5 — Bad service

*2025-03-26, version 4.23.0*

Can you make so I can login using my electronic new dosa? Wtf? These who have coordination number can’t use app anymore since 2019! Do you really care about your costumers that pay 40 kr a month?! Then fix it

### 1/5 — One star for best!

*2024-03-30*

(I don't understand this)

### 1/5 — New implementation of Nordea

*2022-05-25, version 4.0.1*

I didn’t like the current implementation, as it’s not user friendly..

### 1/5 — App otillgänglig halva dagen 😡

*2021-02-25, version 3.18.0*

Appen funkar inte ifall den är inte uppdaterad. ”Tekniska problem” händer för ofta. Och det behövs separata app för kortköp statistik som går inte ens att justera efter ens behov. Skitdåligt.

### 1/5 — Useless

*2020-09-07*

Completely useless. It forces you to remember 25 digit numbers, with no ability to cut and paste. They have disabled such essentials, why?

**Developer response:** Hello! What kind of number are you referring to? It should be possible to copy both account number and International Bank Account Number. You are welcome to return to us with more information regarding the issue. You can also contact us directly on 0771-22 44 88. /Customer Support

### 1/5 — ”Sorry, an error has occurred”

*2020-06-28*

Fungerar aldrig, måste ta bort och ladda ner igen för att kunna logga in. Värdelös användarupplevelse, blir ingen skillnad vid nya uppdateringar heller

**Developer response:** Tack för din feedback. Om problemet kvarstår för dig är du välkommen att kontakta vår tekniska support på 0771- 22 44 88, öppet dygnet runt. /Kundservice

### 1/5 — Update useful for Swedish people only

*2019-03-15, version 3.1.2*

As German I‘m not allowed to use this App. It’s not possible to get a bank ID for me. Tyvärr. Men Jag har ett konto vid NORDEA BANKEN i Sverige. Was für ein Entwicklerquark ist denn diese App??

### 1/5 — Non-residents disadvantaged

*2019-02-13, version 3.1.0*

Since the app was updated, non-residents can‘t use it anymore. You must have a swedish Bank ID. Before updating the app it was possible to use it with an organisation number. That works no more. Non-residents don‘t get a Bank ID. Because of that we can‘t you the app. Very bad and discriminatory!

### 1/5 — Login

*2019-01-24, version 3.0.2*

Since the complete update, only Swedish residents can access the app via Bankid. Very inconvenient for non residents. An access with 2 step verification with be very helpful.

### 1/5 — Color scheme is horrendous!

*2017-07-08*

I feel like this app went a step back in this update. While I understand the need to streamline the color scheme with the bank's colors, this really takes the cake. Using the bank's color scheme in the tool bar and buttons completely destroyed the look and feel and took the app back to the 19th century. The color is stunningly eye catching for all the wrong reasons - it screams "ugly" in every sense of the word. 

There's no reason to spoil this functional app with this color. Simply keeping the logo this color is enough and hanging the color of the buttons and title bar to something less dazzling and neutral would restore this app to its former glory. But then, what do I know? I'm not a UI expert.

**Developer response:** Thank you for you feedback. / Customerservice

## Most praised reviews (10 highest-rated)

### 5/5 — Nilani

*2026-02-19*

Best

**Developer response:** We're happy to hear that, thanks for your review 💙 /Customer service

### 5/5 — Wonderful

*2026-02-11*

Couldn’t live without this app. A mist have if you bank with Nordea.

### 5/5 — Bästa bank

*2025-06-27, version 4.25.0*

Nöjd med dem !!

### 5/5 — 👍

*2025-04-24, version 4.23.0*

👍

### 5/5 — Bankgiro

*2025-03-18*

Hade lite strul med en bankgiro betalning. Anton löste det på ett suveränt sätt. Tusen tack.

**Developer response:** Vad härligt att höra att du fått hjälp. Tack för betyget och dina vänliga ord. / Kundservice

### 5/5 — Thanks!🙏!

*2024-11-20*

Peyman Tanha!

### 5/5 — Nilani

*2024-03-26, version 4.15.0*

Best

### 5/5 — 👍👍👍👍👍👍

*2023-11-28, version 4.12.1*

👍👍👍👍

### 5/5 — Mobile app

*2023-05-11*

Så lätt att använda!

**Developer response:** Så roligt att höra! / Kundservice

### 5/5 — Nordea Mobile

*2023-02-28*

Great!

**Developer response:** Thank you for your feedback! /Customer Service

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*
