# Nordstrom Rack: Shop Deals — user reviews > 1,138 indexed App Store user reviews of Nordstrom Rack by Nordstrom, Inc., rated 4.90/5 from 742,111 ratings. - Source: https://appshunter.io/ios/app/nordstrom-rack-shop-deals/id853330019/reviews - App overview in markdown: https://appshunter.io/ios/app/nordstrom-rack-shop-deals/id853330019.md - Rating breakdown: 5★ 686,609 · 4★ 42,056 · 3★ 6,811 · 2★ 1,974 · 1★ 4,661 ## What do users think of Nordstrom Rack? Overall sentiment: mixed **Pros** - 💕 Great quality for discounted prices - 🛒 Convenient online shopping experience - 🎁 Excellent gift-giving options - 👍 User-friendly app layout **Cons** - 🐛 Buggy app features (favorites, cart, etc.) - 🕰️ Slow shipping and delivery times - 🤔 Inaccurate inventory tracking - 💸 Frustrating return/exchange policies - 🙄 Poor customer service experiences **Commonly reported bugs** - Items disappearing from cart - Inability to save search preferences - Inconsistent order history tracking - Shipping address issues **Most requested features** - Add store pickup option - Improve search and filtering capabilities - Implement price adjustment feature - Enhance app stability and performance ## Newest reviews (16 of 1,138) ### 3/5 — Notifications *2026-08-24, version 12.7* I wish the app would notify you of things in your cart getting ready to sell out. I’d buy a lot more. ### 5/5 — Great shoe deals for school. *2026-08-19, version 12.7* The RACK came through again for my granddaughter’s school shopping. ### 5/5 — Great place to shop *2026-08-19, version 12.7* Outstanding choices at good prices ### 5/5 — Fun shopping for specific lines *2026-08-18, version 12.7* Love the clearance prices and reliable reviews from stylists. ### 5/5 — Dorcas *2026-08-17, version 12.7* I love the quality of all items, easy return, and great prices ### 5/5 — Great deals! *2026-08-17, version 12.7* I always find great deals at NR! ### 5/5 — The Bedt *2026-08-16, version 12.7* Good quality. Fair pricing ### 5/5 — Happy! *2026-08-16, version 12.7* I’m new at ordering from Nordstrom. First order arrived early and all sizes correct. I just placed my second order! ### 5/5 — Best Store *2026-08-16, version 12.7* Awesome shoe selections and clothing ### 5/5 — Shopping *2026-08-16, version 12.7* I love shopping in online it’s very convenient for me as a mother. I don’t have a time to go in store. I really love nordstrom rack everything that my kids need it’s here. Everyday clothes for school i don’t have a problem and it’s not expensive and i love it because there’s a lot of sale. It’s approved on my budge.Thank you nordstrom🥰 ### 5/5 — Exceptional *2026-08-16, version 12.7* Good products with great prices what more could you ask for ! ### 5/5 — Shopping *2026-08-16, version 12.7* I like shopping to Nortdrom Rock online.. I don’t need to go to store and be standing this is very convenient. ### 5/5 — Top Brands For Best Price ❤️ *2026-08-15, version 12.7* I’ve been a Nordstrom customer for over 20 years and love the value they give me ### 5/5 — Best store ever! *2026-08-15, version 12.7* I always recommend everyone should check out Nordstrom Rack! It’s been my favorite since my teen days decades ago! ### 5/5 — Great savings *2026-08-14, version 12.7* I got 50% off ### 5/5 — Always great!! *2026-08-14, version 12.7* Nordstrom rack is excellent and consistent! Love their thorough reviews and the stock of products they have! Love love love! ## Most critical reviews (10 lowest-rated) ### 1/5 — Can’t shop *2026-08-23, version 12.7* Tried for 12 minutes to add to cart. Nothing works. ### 1/5 — Online Orders are terrible *2026-08-22, version 12.7* Online orders now have to wait in regular checkout line. This is terrible! I am a busy professional and do not have time to wait in long line just to pick up something I already paid for. I will be shopping at Bloomingdales from now on. Shame on you Nordstrom Rack! Goodbye ### 1/5 — Very buggy! *2026-08-16, version 12.7* Both the Nordstrom & Rack apps are very difficult to use. Very buggy and one day I can log in and other days it just doesn’t! Very annoying. What are you doing to fix these on stable apps on iPhone 16 Pro Max running IOS 26.6? ### 1/5 — Quality items valued priced *2026-08-14, version 12.7* Great selections and affordable pricing ### 1/5 — App is completely unresponsive *2026-08-08, version 12.6* Buttons aren't responsive. Search bar isn't working. Nav bar pages open up to a perpetually buffering screen. ### 1/5 — Latest update (Aug ‘26) crashes *2026-08-08, version 12.6* I cannot open the app at all since the last update. The icon flashes for a moment and then shuts down. I’ve deleted/reinstalled multiple times. No luck. I have iPhone 13 Pro with latest OS. ### 1/5 — Update causes issues *2026-08-05, version 12.6* Haven’t been able to use app since update. Called but didn’t get anywhere. ### 1/5 — Customer service on the chat *2026-08-02, version 12.6* Horrible 45 min chat they tell me I step away I been waiting for them to resolve my issue This is the 2 bc time they do to ### 1/5 — Awful *2026-08-01, version 12.6* Can never get my account to work! Your credit card tech department needs a revamp. I have been dealing with tech issues on my account for almost a year. I am ready to move to Bloomingdale's. ### 1/5 — Final Sales *2026-07-29, version 12.6* I purchased shoes from the Rack that was non returnable because they were purchased for a lower price. The same shoe is now on sale for approximately $20 more and you’re able to return them. I don’t usually complain, but this is a complaint because it doesn’t make since when NR still have the product in stock and you can’t return it if it’s purchased for a lower price , but you are able to return it if it’s on sale for a bit higher. It’s not like I wanted a refund, but only to exchange for a different size! I love shopping at Nordstrom’s and Nordstrom’s Rack, but not sure if I ever will due to something that was so easy to resolve. ## Most praised reviews (10 highest-rated) ### 5/5 — My favorite store to find deals!! *2026-08-24, version 12.7* The best deals ### 5/5 — Sizing options have improved greatly! *2026-08-23, version 12.7* Happy to see more options in sizing for beautiful clothes. Larger sizes, more comfort with good sales and prices. Keep it up! ### 5/5 — Great Quality at the Best Price *2026-08-23, version 12.7* I absolutely love Nordstrom Rack especially when shopping for my sons and husband. I get the best quality at fantastic prices. Rack allows us to be totally stylish within our budget. ### 5/5 — Great deals *2026-08-23, version 12.7* Huge inventory online and at the store with brand name merchandise at a reasonable price ### 5/5 — Me encanta *2026-08-22, version 12.7* Adoro ### 5/5 — Obsessed *2026-08-22, version 12.7* I simply adore shopping at Nordstrom Rack ### 5/5 — Dulce Kitti *2026-08-21, version 12.7* Great clothes at affordable prices ### 5/5 — My favorite place to shop *2026-08-20, version 12.7* Nordstrom Rack is one of my favorite stores. I always find good deals on quality items. The staff is friendly and the store is well organized. ### 5/5 — Amazing finds *2026-08-20, version 12.7* By far the best off-price retailer. ### 5/5 — Best clothing app!! *2026-08-20, version 12.7* Easily the best online app to get clothes --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*