# NordVPN: VPN Fast & Secure — user reviews > 6,978 indexed App Store user reviews of NordVPN by Nordvpn S.A., rated 4.70/5 from 697,297 ratings. - Source: https://appshunter.io/ios/app/nordvpn-vpn-fast-and-secure/id905953485/reviews - App overview in markdown: https://appshunter.io/ios/app/nordvpn-vpn-fast-and-secure/id905953485.md - Rating breakdown: 5★ 586,916 · 4★ 53,250 · 3★ 18,156 · 2★ 9,026 · 1★ 29,949 ## What do users think of NordVPN? Overall sentiment: neutral **Pros** - 🚀 Fast and reliable connection - 🔒 Secure and private browsing - 👍 Easy to use and set up - 💡 Lots of server locations to choose from **Cons** - 🐛 Frequent disconnections and login issues - 🔋 Drains battery life quickly - 👎 Poor customer support and refund policies - 🤔 Inconsistent performance across devices **Commonly reported bugs** - App crashes and freezes - Inability to connect to certain servers - Randomly signs users out of accounts - Compatibility issues with iOS 14 **Most requested features** - Split tunneling option - Automatic server selection based on location - Improved kill switch functionality - Dedicated IP address option ## Newest reviews (10 of 6,978) ### 3/5 — Janky *2026-08-27, version 9.12.0* VPN keeps turning itself back on. You manually turn it off and watch it turn back on again over and over and over again. ### 3/5 — Junk mail *2026-08-27, version 9.12.0* I never seen so much junk mail since I this app ### 2/5 — Irritating *2026-08-26, version 9.11.0* Doesn’t work on most apps but is okay on most websites. Never works on streaming ### 4/5 — Malaysia region *2026-08-25, version 9.11.0* Been waiting for 3 weeks already. Contacted support until even they cannot solve the matter. Then been left 3 weeks with the problem. Hoping to get good news soon. ### 1/5 — Barely works *2026-08-25, version 9.11.0* Barely works and takes hours to connect ### 1/5 — So many bugs *2026-08-25, version 9.11.0* This has so many bugs. It is an absolute pain when you update the app and you have to go back in and change so many settings so that the VPN does not automatically connect all the time. ### 1/5 — I can't use it *2026-08-24, version 9.11.0* I'm a user from China, and I've been unable to use this VPN connection for the past few days. No matter what I try, I can't connect to any US servers, and the experience is really terrible. ### 1/5 — Still buried in unwanted ads, and still interfering with wanted notifications. *2026-08-24, version 9.11.0* Not seeing the benefits I expected, just the nuisances. ### 5/5 — Nice surprise! *2026-08-24, version 9.11.0* Got talked into it…and glad I did! In the airport now on their WiFi. No fear of unsavory characters. ### 3/5 — Keeps turning itself on *2026-08-24, version 9.11.0* I've used NordVPN for probably 6 years now, but in the last year i've begun to have some problems with it. Some connectivity problems, for one- things not loading or hanging until i turn the vpn off or force it to reconnect. And two, when I do turn it off (usually due to said problems), it turns itself back on shortly after. I have turned off autoconnect within the app. I have turned off "connect on demand" in apple settings. WHY does it keep turning back on?? I can't trust whether or not my VPN is on or off, and that's lead me to look for another service. ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible *2026-08-28, version 9.12.0* Terrible placement of the disconnect button in the app. Also the Notification Centre button doesn’t turn off the VPN connection. ### 1/5 — Not work *2026-08-27, version 9.12.0* Paid for the service, but the VPN doesn’t transfer/work properly. Feels like a complete waste of money. Very disappointed. ### 1/5 — Mr *2026-08-27, version 9.12.0* Very poor service ### 1/5 — Forced to pay for Subscription *2026-08-27, version 9.12.0* You have to buy a subscription to even use the basic version just get a different one ### 1/5 — 真的烂 *2026-08-27, version 9.12.0* 一天连不上两次 ### 1/5 — it can not work！！！ *2026-08-27, version 9.11.0* no work, no refund 🤬😡 ### 1/5 — Missing turn off button in widget *2026-08-26, version 9.11.0* The option to turn off VPN (not just pause it) was removed from the widget, this affects usability massively. ### 1/5 — Regret buying *2026-08-25, version 9.11.0* Service has gone from ok to very poor and disruptive. I miss calls texts and emails because it’s sitting there trying to reconnect for I don’t even know how long. And instead of fixing it? Now there are popup ads for additional services when I go to look at what’s wrong. Pretty clever way to get me to look. ### 1/5 — This app barley works *2026-08-25, version 9.11.0* So I bought this before I came to mainland china and after using it for about a month, it stopped working. I tried all of the support options all the methods I even deleted it and re-installed it, nothing. I’m currently not able to use any internet or essential tools to work. Please fix this immediately ### 1/5 — Не работает *2026-08-25, version 9.11.0* Просто не работает в России т.е. в стране, каждому жителю которой, впн необходим ## Most praised reviews (10 highest-rated) ### 5/5 — Great *2026-08-28, version 9.12.0* I’ve been using this for about a year and it’s quick to connect, serves its purpose for all you need and more, user friendly and affordable. Would recommend. ### 5/5 — Great vpn *2026-08-27, version 9.12.0* Does what it’s suppose to do and keeps my info safe ### 5/5 — Rabbit 1 *2026-08-26, version 9.11.0* VPN - brilliant service . ### 5/5 — Greatest VPN on Earth *2026-08-26, version 9.11.0* Reliable and trustworthy I feel safe . ### 5/5 — Fb *2026-08-25, version 9.11.0* Protection ### 5/5 — American citizen *2026-08-25, version 8.37.1* The best VPN for the best price I absolutely recommend Nord VPN ### 5/5 — I love it *2026-08-25, version 9.11.0* I love it so much ### 5/5 — Simple and Secure *2026-08-25, version 9.11.0* I enjoy the quick connectivity and added security ### 5/5 — Expect perfection *2026-08-25, version 9.11.0* Very fast and very good speed after comparing with Express VPN. It’s a bit more expensive but trust me it’s worth the little extra… ### 5/5 — Best ever VPN *2026-08-24, version 9.11.0* I don’t know why I haven’t run this before, it’s so secure and simple to install. The NORN guys are very helpful too. They reply to emails almost immediately. This is the best ever VPN for IT protection. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*