# Noritz Connect

> Mobile app for remote control and monitoring of Noritz water heaters. (iPhone/iPad app by NORITZ AMERICA CORPORATION.)

- Source: https://appshunter.io/ios/app/noritz-connect/id1227949334 (this page in markdown: same URL + `.md`)
- Developer: [NORITZ AMERICA CORPORATION](https://appshunter.io/developer/1110311644)
- Category: Business, Productivity
- Price: Free
- Rating: 2.50/5 from 14 App Store ratings · 16 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.4 · 81 MB
- Languages: American English
- Released: 2017-05-08
- Data updated: 2026-07-07
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/noritz-connect/id1227949334/reviews.md

## What is Noritz Connect?

Noritz Connect now gives you the ability to control your Noritz unit from your mobile device. Change temperature, check usage, or view heater health right from our app.

## Key features

- Remote temperature control
- Usage monitoring
- Heater health status
- Mobile device integration

## Recent user reviews (10 of 16)

All indexed reviews: https://appshunter.io/ios/app/noritz-connect/id1227949334/reviews.md

### 1/5 — Avoid!

*2026-03-24*

This has got to be one of the worst apps and products I’ve ever used. The app takes a minimum of 15 seconds to connect to the water heater before you can do anything. I ended up installing a button to start my recirculating pump. Way cheaper and less headaches. 

Do yourself a big favor and avoid the inflated cost of their WiFi adapter and terrible app.

### 1/5 — Waste

*2026-03-20*

App keeps giving a JSon error < and won’t allow me to login using my normal login, apple sign in or reset my password. How can u use it if u can’t get past login?

### 1/5 — Please read before buying NAW-1

*2026-02-20*

Save yourself $300. Whatever you think this will do for you, it probably doesn’t. I thought it would simplify having to use the controller and increase the user interface. All wrong. It can only turn off the heater and change temperature. You still have to use the weird coded controller and watch the you tube videos. 

They say it gives you scheduling power and an on demand button in version 2.2. None of this is true. If it is true, information on how to do so is impossible to find. 

Noritz, stop being weird and just let us control and change settings on the water heater from our phone. I should have headed the warnings of others and not bought the adapter.

### 1/5 — Clunky and totally not smart

*2025-03-09*

This app is so inadequate compared to where smart home technologies are today. Very clunky to just set a basic recirculating timer, numerous steps and latency, and frequently gives errors. To switch modes on the app requires to open up the heater (I kid you not) and program the controller using some complex sequence of hex codes. I cannot believe they did not spend a little more money on development.

### 2/5 — There is a serious glitch since 10 months ago and it is not fixed yet

*2025-02-02*

The app in general is pretty bad, the process of connecting it to the wireless module is painful because it is hard to put the module in the mode where it opens a wifi, and that state doesn’t last long. When you go through the app to the settings it doesn’t send you to the WLAN selection menu, instead to the Noritz app one. Once you connect, back in the app, when you have to select your home’s wifi, it only shows a small sets of the available ones and you cannot refresh, so if your wifi doesn’t appear at first, you are doomed to re-start the whole process from scratch. Finally and most importantly, once you manage to set it up, if you want to set a schedule for recirculation, bad luck, the app only works for AM hours and 1PM to 2PM. Any time later than that in the PM, magically converts from 3PM to 300.00AM, which fails to save for obvious reasons.
I called to Noritz customer support and they try to help, and they are aware of the glitch in the app, but don’t know about any plans to fix it any time soon. So, terrible application, now I am stuck with manually activating recirculation 5 minutes before I take a shower, instead of having a schedule set up that matches my routines.

### 3/5 — Very slow and delayed

*2024-07-23*

Thank you for finally adding scheduled recirc functionality to the controller and application. 

When the app is launched it always has to login and then takes 30 seconds to connect. This polling window seems to be very long with today’s scalable cloud models. 

Can this be improved?

**Developer response:** Thanks for your feedback. Like all apps we are constantly trying updating and adding features. We invite you to update the app and try out the latest manual schedule mode where you can set your own desired schedule. We plan on adding more features in the future. Thanks

### 5/5 — Works as intended

*2023-02-15*

Works great. The recent update added the wireless control option.

### 1/5 — Does work

*2023-01-16*

Tried everything doesn’t work. Maybe the new version will work better. App stops at joining network. Indicates it is in network, but router does not show ip grab. App needs a completely manual bypass .

### 1/5 — Not worth the extra cost $$$

*2022-12-24, version 2.1*

The app connection is slow but once it works there are significant notable features that are missing. 

1) no ability to setup an alert or app notification on the mobile device for major error codes. 

2) No ability to setup a notification for important maintenance items like scheduled regular maintenance. Or regular descaling. 

3) no ability to override the self-learning recirculating schedule and program a manual start or to program a desired schedule in the app as an alternative. 

4) app does not show as much error detail and various error codes that are available on the control panel. For those with panels next to the heater in difficult to reach locations the app was supposed to provide the remote access. But it doesn’t get MANY of the elements 01-07 and 91-96 that the technician was requesting for troubleshooting.  The app and online connection should be able to have all these metrics for the heater.

**Developer response:** Thanks for your feedback. Like all apps we are constantly trying updating and adding features. We invite you to update the app and try out the latest manual schedule mode where you can set your own desired schedule. We plan on adding more features in the future. Thanks

### 1/5 — Fails to download status data

*2022-03-25*

Fails to download status data on iOS and android.  No troubleshooting tips.  Temperature setting works.

## Frequently asked questions about Noritz Connect

### What can I do with Noritz Connect?

Noritz Connect allows you to remotely control your Noritz unit. You can change temperature settings, check your energy usage, and view the health status of your heater directly from your mobile device.

### Is Noritz Connect free to use?

Yes, Noritz Connect is available for free download and use. There are no associated costs to access its features.

### What devices support Noritz Connect?

Noritz Connect is currently supported on iPhone and iPod devices. Compatibility with other platforms may be considered in future updates.

### How often is Noritz Connect updated?

The app was last updated on April 5, 2025, indicating ongoing development and support from the developer. This suggests regular maintenance and potential feature additions.

### What is the age rating for Noritz Connect?

Noritz Connect has an age rating of 4+, making it suitable for a wide range of users. This indicates no mature content is present within the application.

### Does Noritz Connect have ads?

No, Noritz Connect does not contain advertisements. Users can enjoy a seamless experience without any interruptions from ads.

### What is the user sentiment for Noritz Connect?

Based on 14 ratings, Noritz Connect has an average rating of 2.5 stars. This suggests that while some users find it useful, there may be areas for improvement in user experience or functionality.

### Who developed Noritz Connect?

Noritz Connect was developed by Noritz America Corp., a company specializing in water heating solutions. This indicates the app is from the official manufacturer.

## Version history (last 5 releases)

### 2.6 — 2025-04-05

1. Added OCR support for serial numbers, allowing users to simply scan the serial number instead of entering it manually.
2. Fixed issues with the schedule setup in the On/Off Timer section and the on-demand timer.

### 2.4 — 2024-03-21

Minor bug fixes

### 2.3 — 2024-01-24

UI Enhancements, minor bug fixes, and maintenance handling

### 2.2 — 2023-02-13

New in Version 2.2 - NRCR compatibility 

We have now added functionality for NRCR internal pump controls. This includes:
Scheduling pump timer
On Demand pump activation via app push button
The following models will gain this functionality

GQ-C3260WXQ-FF US NG (NRCR111DV)
GQ-C3260WXQ-FF US LP (NRCR111DV)
GQ-C2660WXQ-FF US LP (NRCR92DV)
GQ-C2660WXQ-FF US NG (NRCR92DV)

### 2.1 — 2021-10-14

More detailed errors for end-user
Various bug fixes

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## More apps by NORITZ AMERICA CORPORATION

- [PROCard](https://appshunter.io/ios/app/procard/id1110311645)
- [Noritz Commercial WIFI](https://appshunter.io/ios/app/noritz-commercial-wifi/id1482353150)

All apps by NORITZ AMERICA CORPORATION: https://appshunter.io/developer/1110311644

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-07.*
