# North Alabama Electric Coop — NAEC

> Mobile application for managing electric cooperative accounts, payments, and usage. (iPhone/iPad app by Central Service Association.)

- Source: https://appshunter.io/ios/app/north-alabama-electric-coop/id1469224465 (this page in markdown: same URL + `.md`)
- Developer: [Central Service Association](https://appshunter.io/developer/793979817)
- Category: Utilities
- Price: Free
- Rating: 4.70/5 from 53 App Store ratings · 3 written reviews indexed
- Age rating: 17+
- Requires: iOS 16.0 · 29 MB
- Languages: American English
- Released: 2020-04-02
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/north-alabama-electric-coop/id1469224465/reviews.md

## What is North Alabama Electric Coop?

North Alabama Electric Cooperative's mobile payment application allows you to view and pay your bill, view your past payments, access your historical usage information in graph form, and manage your payments and notifications, among other capabilities.

## Key features

- View and pay bills
- Access past payment history
- View historical usage graphs
- Manage payments
- Manage notifications

## Recent user reviews (3 of 3)

All indexed reviews: https://appshunter.io/ios/app/north-alabama-electric-coop/id1469224465/reviews.md

### 5/5 — I love it

*2025-07-25*

If they would drop the frees😊🙏

### 3/5 — Not bad but

*2025-04-15*

It doesn’t let you change the payment amount like you can online. It only allows payment of the full amount

### 5/5 — Amazing!

*2020-04-04*

Works great

## Frequently asked questions about North Alabama Electric Coop

### How do I pay my bill with North Alabama Electric Coop?

You can view and pay your electricity bill directly through the North Alabama Electric Coop application. The app allows for convenient payment management.

### Can I see my past electricity usage with North Alabama Electric Coop?

Yes, the North Alabama Electric Coop app provides access to your historical usage information presented in graph form, allowing you to track your energy consumption over time.

### What devices is North Alabama Electric Coop available on?

North Alabama Electric Coop is available for iPhone, iPad, and iPod devices. It is designed for iOS users.

### Is North Alabama Electric Coop free to use?

Yes, North Alabama Electric Coop is a free application. There are no costs associated with downloading or using its core features.

### How often is North Alabama Electric Coop updated?

The latest version of North Alabama Electric Coop is 1.2.38, and it was last updated on March 6, 2026. Updates typically include improvements and new features.

### What is the age rating for North Alabama Electric Coop?

North Alabama Electric Coop has an age rating of 17+. This rating is based on the content and features available within the application.

### Does North Alabama Electric Coop have ads?

No, North Alabama Electric Coop does not contain advertisements. Users can manage their accounts without interruption from ads.

### What kind of notifications can I manage with North Alabama Electric Coop?

You can manage your payment and notification preferences within the North Alabama Electric Coop app. This allows you to stay informed about your account status.

## Version history (last 5 releases)

### 2.0.3 — 2026-08-25

• Smoother passkey sign-in — clearer prompts, sign in from another device right from the login card, and an easy recovery path when your passkey isn't available
• New backup verification option: receive a one-time code by email when other sign-in verification methods aren't available
• Accounts list improvements — see at a glance which accounts are enrolled in Autopay, and prepay accounts now show your utility's name
• Notification fixes — enabling alerts now works reliably, so outage and account notifications reach you
• Performance improvements and many bug fixes for a faster, more reliable app

### 2.0.2 — 2026-08-01

• Choose your look — new appearance switcher lets you set System, Light, or Dark mode from anywhere in the app
• Pull to refresh on Dashboard, Accounts, and Statements
• Account activation and password-reset links from your email now open directly in the app
• Better support for larger text sizes, clearer error messages with one-tap retry, and gentle haptic feedback on payment confirmations
• Improved iPad experience: full-size keyboards, smoother navigation, and refined layouts
• Refreshed Bill Delivery and Account Nickname screens, with improved dark-mode contrast
• Performance improvements and many bug fixes for a faster, more reliable app

### 2.0.0 — 2026-07-14

We've completely redesigned the app — cleaner, faster, and easier to use.

• All-new design across every screen — Dashboard, Payments, Usage, Statements, Contact, and Profile
• Dark Mode — full support, with a Light / Dark / System setting in your Profile
• Guided first-run setup to help you get oriented, turn on notifications, and set up payments
• Faster payments — a streamlined pay flow, saved methods, and a redesigned payment history showing card details, status, and confirmation number at a glance
• Apple Pay support for paying your bill
• Pay cash at a store — generate a barcode and add it to Apple Wallet to pay at participating retailers
• Multi-Pay — pay several accounts at once, plus Autopay management across all your accounts
• Redesigned usage insights — fast, interactive charts you can zoom and compare, with CSV export
• Simpler sign-in — passkey support, a show/hide password toggle, and password reset or account activation straight from a link
• Optimized for iPad with adaptive layouts in portrait and landscape
• More accessible — improved VoiceOver, Dynamic Type, and larger tap targets
• Performance improvements, dark-mode polish, and bug fixes throughout

### 1.2.41 — 2026-05-19

New Features
  - Account Nicknames — You can now assign custom nicknames to your accounts from the My Profile section. Nicknames appear throughout the app to help you quickly identify each account.
  - Notification Bell — Important messages from your utility provider now appear as a bell icon in the navigation bar. A red dot indicates an unread notification; tap the bell to read and dismiss it.
  - Broadband Facts Label — If your service includes broadband, a "Broadband Facts" link now appears on your statement details screen, giving you quick access to your FCC Broadband Facts label PDF.
  - Quick Links on Login — If your utility has a prepay portal or additional web resources, a convenient link overlay is now available on the login screen for easy access.

Improvements
  - The payment screen now clearly communicates when future-dated payments are or aren't available for your account, including specific guidance for past-due situations.
  - Balance amounts are now displayed more accurately for prepay and Special Payment Agreement accounts.
  - Due dates now correctly reflect your Special Payment Agreement terms rather than showing a generic pending status.

Bug Fixes
  - Fixed an issue where the cancel button appeared on autopay and already-processed payments, which cannot be cancelled.
  - Fixed a bug where changes to billing preferences (such as paperless settings) would silently fail to save.
  - Fixed a profile screen title display regression.

### 1.2.40 — 2026-04-28

- Enhanced Security with Passkey Authentication — Your account is now protected by passkey-based two-factor authentication. If our security system flags a login attempt as low-confidence, you'll be prompted to verify your identity using a saved passkey — keeping your account safe without extra passwords.
- Manage Your Passkeys — A new "Manage Passkeys" section in your profile lets you view and remove any registered passkeys, including the device name and model they were registered on.
- Performance improvements and bug fixes.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*