# North Jersey: Record & Herald — user reviews > 117 indexed App Store user reviews of North Jersey by Gannett, rated 4.50/5 from 2,212 ratings. - Source: https://appshunter.io/ios/app/north-jersey-record-and-herald/id446490632/reviews - App overview in markdown: https://appshunter.io/ios/app/north-jersey-record-and-herald/id446490632.md - Rating breakdown: 5★ 1,567 · 4★ 385 · 3★ 138 · 2★ 30 · 1★ 92 ## What do users think of North Jersey? Overall sentiment: negative **Pros** - 👍 Great convenience - 👍 Reliable source - 👍 Informative for local news - 👍 Relevant local articles delivered - 👍 Useful source for local news and high school sports **Cons** - 🐛 Words run together in articles - 🔍 Hard to navigate - 🔍 Confusing, not like reading a paper - 🔍 Too many ads - 🔍 Constant crashes - 🔍 Lousy website, takes too long to get in - 🔍 Terrible app, doesn't work - 🔍 Font too small, too many articles crammed together - 🔍 Saved article limit too low - 🔍 Countless hidden advertisements even with paid subscription - 🔍 Margins beyond iPhone screen - 🔍 No way to sign into subscription - 🔍 Paid subscription has ads **Commonly reported bugs** - App locked on iPad, customer service can't fix - Constant crashes, especially with iOS 14 update - Signing in and accessing account is very difficult **Most requested features** - Dark mode option - Improve layout and readability - Easier account management and subscription cancellation ## Newest reviews (11 of 117) ### 3/5 — Hard to navigate *2026-08-08, version 28.11.0* The app used to be better. I’m simply trying to suspend delivery for vacation and can no longer find the link. Using the magnifying glass to search, only goes to articles. This is so annoying! ### 3/5 — Not enough news *2026-04-07, version 28.9.0* Give us a local section on Saturdays ### 3/5 — The record *2026-03-09, version 28.8.1* Why are there so many articles bout Paterson and so many food reviews for Montclair? You would think that the area from Rutherford to Hackensack didn’t exist. Please be more inclusive so that all of your circulation areas can be served equally. ### 4/5 — Hard to use. I pay and I am somehow in wrong place and I amAsked to be a subscriber but I am *2026-02-09, version 28.6.0* App hard to use always confusing. Not like reading a paper ### 4/5 — Great Publication. *2026-01-13, version 28.6.0* Enjoying the publication. And I hope that the corrective points I’m making will be taken seriously for review and possibly used to enhance the publication. The enewspaper should allow the reader to rate each article. This process would allow a better understanding of what works and what doesn’t. That way, the publisher would be getting real time feedback. That I where YouTube gets its feedback from. ### 4/5 — Words Run Together *2025-12-28, version 28.6.0* Sometimes several words run together (ex: andsaidtheir) in local articles. ### 2/5 — Too many Ads *2025-11-27, version 28.6.0* It’s hard to read and navigate through the app with all the ads. ### 5/5 — Just like getting a paper delivered. *2025-08-26, version 28.1.0* As a very long time daily paper reader, I was hooked on print editions over the years. Now that I am much older I find it hard to covert to the new formats. By providing your print version, I am back home again, thank you ### 3/5 — Love getting the news online. *2025-08-07, version 28.1.0* Great getting news online. Love the notifications !, ### 3/5 — Too repetitive *2025-08-03, version 28.1.0* This is a pretty good app but is very repetitive. It needs more up-date stories instead of repeating older ones to fill space ### 4/5 — Just like getting a paper delivered. *2025-08-01* As a very long time daily paper reader, I was hooked on print editions over the years. Now that I am much older I find it hard to covert to the new formats. By providing your print version, I am back home again, thank you ## Most critical reviews (10 lowest-rated) ### 1/5 — Inconsistent information. *2026-08-20, version 28.11.0* The app is often out of date does not contain the same information such as from other sources like Apple news. I’m a northjersey.com subscriber. Why am I not getting the same information? ### 1/5 — Bad. Just bad. *2026-05-21, version 8.10.1* Glitched, constantly needing to “restore my purchase”. Delete it and rebuild from scratch. ### 1/5 — Terrible app! *2026-02-12, version 28.8.0* I can never get on this app !! ### 1/5 — Where’s the News? *2025-12-29, version 28.6.0* Seems like there are almost always columns by Record writers such as Charles Stiles marked as “opinion”. How about reporting the actual news and publishing those articles on the Opinion/Editorial section. ### 1/5 — Lousy website. Takes to long to get in and constant changes to passwords *2025-11-28, version 28.6.0* Pay a lot of money for nothing ### 1/5 — Terrible *2025-11-15, version 28.6.0* Hasn't worked in over a week. My husband shares his account with me yet I can't access. Called and were told they are updating their app and to give it a few days. How about just fix your app. What are we paying for? ### 1/5 — App never works *2025-11-02, version 28.5.4* Always told to call as service is unavailable. Terrible app ### 1/5 — Confused *2025-10-21, version 28.5.4* Very confused, can I have my old newspaper back. I m 83, I’ll dead before I figure it out, HELP ### 1/5 — Can't find anything! *2025-08-14, version 28.1.0* Simple requests like suspend delivery aren't present. Why? HOW DO I DO VACATION STOPS? (The easy way is to cancel my subscription.) ### 1/5 — App locked on iPad Cust Svc cannot fix *2025-06-10, version 28.1.0* App works on iPhone but not on iPad. Says acct locked on iPad. No one can unlock it??? spent hours on phone with Cust Svc who keep resetting acct but it does not clear. Also tried Apple but the say it is third party app & to reach to app developer. Frustrated still cannot get app to work. ## Most praised reviews (10 highest-rated) ### 5/5 — Reliable source *2026-05-20, version 28.9.0* Great place for local news and the USA today for national topics and sports, equals a great combination ### 5/5 — North Jersey Record *2026-04-08, version 28.9.0* Enjoy every day! ### 5/5 — My morning start! *2026-03-15, version 28.8.1* My husband and I always enjoyed our morning paper with our coffee. When he went on dialysis five years ago, we switched to the online edition. He has since passed, but I continue to enjoy The Record and even print out the puzzles to keep my mind active. So, thank you for the many years of keeping me well informed and entertained. ### 5/5 — Only Buy In The APPLE STORE! *2026-01-22, version 28.6.0* I was buying this directly for YEARS. North Jersey news was billing me $19.99 PER MONTH!!! It’s great. A newspaper has actual editors, writers, proofreaders. North Jersey News is a great source. ### 5/5 — Retired *2026-01-05, version 28.6.0* Happy with newspaper on line. It’s always there and ez to read. ### 5/5 — Great newsletter *2025-12-27, version 28.6.0* Well laid out. Easy to read ### 5/5 — Reliable source *2025-10-29, version 28.5.4* Great place for local news and the USA today for national topics and sports, equals a great combination ### 5/5 — Great convenience *2025-10-08, version 28.5.4* Love having the digital version of the paper and recycling is way down! ### 5/5 — Great read! *2025-09-16, version 28.5.0* Enjoy reading the “Paper” online, very convenient! And interesting articles ### 5/5 — Always a pleasure *2025-09-04, version 28.1.0* I’ve been reading this newspaper for over 40 years. I always got the paper delivered but a few years ago I just thought it was a lot easier to get the app. App is easy to use and I don’t have to go down the driveway every morning to get the paper. Always interesting articles. Thank you. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*