# North Side Bank & Trust Mobile — user reviews > 22 indexed App Store user reviews of North Side Bank & Trust Mobile by The North Side Bank and Trust Company, rated 4.82/5 from 676 ratings. - Source: https://appshunter.io/ios/app/north-side-bank-and-trust-mobile/id939765910/reviews - App overview in markdown: https://appshunter.io/ios/app/north-side-bank-and-trust-mobile/id939765910.md - Rating breakdown: 5★ 603 · 4★ 44 · 3★ 15 · 2★ 4 · 1★ 9 ## What do users think of North Side Bank & Trust Mobile? Overall sentiment: positive **Pros** - 👍 User-friendly and easy to navigate - 🚀 Fast and reliable app performance - 💳 Convenient mobile banking features - 🏦 Excellent customer service and support - 😊 Friendly and welcoming staff - 🔐 Secure authentication with biometric options - 📱 Seamless remote transactions and transfers - 🌟 Consistent experience across locations **Cons** - ⏱️ Slow fund transfer times (5-10 days) - 🐛 App crashes and frequent errors - 🔧 Inconsistent app reliability - 🚫 Biometric authentication issues - 🔐 SSL certificate errors **Commonly reported bugs** - App crashes and fails to load - SSL certificate not working - Face ID and password save functionality broken - Inconsistent app performance **Most requested features** - Zelle integration - Instant or faster fund transfers - Improved app stability and design ## Newest reviews (6 of 22) ### 5/5 — Customer *2019-09-16, version 4.4.12.339* Customer service is excellent if I could rate more then 5 stars I would ### 5/5 — Awesome *2019-04-01, version 4.4.12.339* Must I say any more!!!!! ### 5/5 — Banking app *2019-01-17, version 4.2.31* Best banking app I have used so far ### 5/5 — Reliable, easy to use, stable *2018-08-23, version 4.2.31* works well with iPhone Touch ID, reliable connection to accounts. simple and easy to navigate and use. ### 5/5 — We love North Side Bank and Trust! *2018-04-19, version 4.2.27.347* Great service, plenty of New locations popping up all around us greater Cincinnati area. We love NORTHSIDE BANK and TRUST. ### 5/5 — Deposit checks *2018-03-18, version 4.2.27.347* Nice and easy app ## Most critical reviews (10 lowest-rated) ### 1/5 — Quit working *2021-06-14, version 7.2.1* My app quit working and error message says SSL certificate is not working ?? ### 1/5 — NSBT *2021-02-02, version 4.6.5.2385* App is terrible. Seems like every other time I try to use it I cannot. 2/10 do not recommend. Im considering a switch to 5/3 ### 2/5 — Don’t like the wait time to transfer funds *2023-10-16, version 7.29.1.10567* I do not like how I can’t transfer funds from Northside bank to my other banks instantly or with 24 hrs. They force me to make the transfer 5-10 days later. If I needed money transferred over before then I’m out of luck. Outside of driving to the bank and withdrawing the money myself and driving to the other bank that deposit it. It’s a hassle. ### 2/5 — New update needs fixing *2021-06-07, version 6.3.4.1525* The app no longer allows me to use Face ID or save my password ### 4/5 — Finicky *2019-10-28, version 4.4.12.339* Finicky ### 4/5 — Yes! *2018-03-01, version 4.2.27.347* Easy to use. Safe and efficient! ### 5/5 — Banking if the future, here today! *2023-07-05, version 7.29.1.10567* I’ve been using the NSB&T app for a few years now and it always works perfectly! About four months ago we moved out of town about 1000 miles south. We were worried about everything to do with the move, insurance, drivers license, voter registration etc. the only thing I wasn’t worried about was our banking! Direct deposit, lots of automatic bill payments, etc. It’s been business as usual all the way! Even transfers of funds between accounts, remote wire payments and just about any thing else you can think of! All 100% spot on! I wouldn’t change anything! Cheers! Scott & Debbie ### 5/5 — Awesome app *2021-12-24, version 7.9.2.4965* Helpful for me not to go or call the bank to transfer money ### 5/5 — Review *2021-06-13, version 7.2.1* Not very reliable. Poorly designed. Last version functioned better also ### 5/5 — NSBT *2021-05-22, version 6.3.4.1525* Employees are very tentative to my needs. Always respectful. Prancer(my dog) and I love going through the drive though, prancer gets a treat. Your tech. Support is wonderful as well. ## Most praised reviews (6 highest-rated) ### 5/5 — Northside Bank & Trust *2021-02-26, version 4.6.5.2385* It remains a great experience to be able to be a client of my neighborhood bank. The staff is always responsive and timely with requests. Thank you NSB&T. ### 5/5 — Bank local *2021-02-24, version 4.6.5.2385* Love north side! ### 5/5 — Love *2020-12-30, version 4.6.5.1302* I have been with Northside for 15 years. Always greeted in a super friendly manner at my Branch and they remember your name and family members. Never had a bad experience. 5 thumbs up!! Jan at West Chester is the best!! ### 5/5 — Patient and understanding *2020-04-07, version 4.4.12.339* Many thanks to Keith AND the whole tech department. As I seem to talk to someone in the tech department weekly about my password....[s] Everyone is patient and kind. Thank you, Jan Bartel J ### 5/5 — Add zelle please *2020-03-20, version 4.4.12.339* Add zelle please ### 5/5 — Great Local Bank *2020-01-10, version 4.4.12.339* NSBT is the best “big” small local bank in Cincinnati. After years of banking with 5/3rd I moved to NTSB and don’t regret it. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-15.*