# North Star Mutual - Mobile — user reviews

> 5 indexed App Store user reviews of North Star Mutual by North Star Mutual Insurance Company, rated 2.10/5 from 14 ratings.

- Source: https://appshunter.io/ios/app/north-star-mutual-mobile/id1625855427/reviews
- App overview in markdown: https://appshunter.io/ios/app/north-star-mutual-mobile/id1625855427.md
- Rating breakdown: 5★ 2 · 4★ 1 · 3★ 1 · 2★ 2 · 1★ 8

## Most critical reviews (5 lowest-rated)

### 1/5 — Is the app down?

*2026-06-27*

The app has not worked for the last several days.
We use this for proof of insurance if pulled over.

### 1/5 — Account setup

*2024-09-12*

Have online payment account, but not successful in initial setup.   Abandoned and deleted app

### 1/5 — Can’t login

*2023-12-19*

Have tried logging in multiple times, over multiple app versions.  It never works.

Use the web platform instead and save yourself the time.

**Developer response:** The online payment portal and the mobile app do not share the same account.  To use the mobile app, you'll need to register with a new account.

### 1/5 — Can’t register

*2023-04-19*

Won’t let me login with my web credentials or create a new account due to password requirements. I meet all requirements and it still doesn’t work.

**Developer response:** This was fixed in a later release, there were some characters that were causing it not to like the password.

### 1/5 — won't let me login

*2022-12-20, version 1.0.5*

I can log in with browser but not with this app, today.

**Developer response:** If you happen to get to redirected to the browser instead of the app make sure you close that and go back into the app and login with your email / password.  We do use a 3rd party to handle authentication for us and occasionally you could get redirected there.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-18.*