# North — user reviews

> 48 indexed App Store user reviews of North by NMMT.

- Source: https://appshunter.io/ios/app/north/id1605948210/reviews
- App overview in markdown: https://appshunter.io/ios/app/north/id1605948210.md

## Newest reviews (12 of 48)

### 2/5 — Something is not right

*2026-07-30, version 1.18*

As a retired software developer if I produced something as consistently unresponsive as this, i think i would have some explaining to do to my clients. Despite keeping all my apps up to date this one is woeful. Pages and data take way too long to load and often just hang. It's often quicker to drag the laptop out and just use the website directly.  Once the data is finally loaded the app the layout and functionality is fine.  As for the developers, perhaps their deliverables need to redefined.

### 2/5 — Graphs not working

*2026-06-09, version 1.17*

Graphs are not working. Haven’t been for about a month now even though they shut the app down for maintenance

### 2/5 — Good when it works

*2026-05-04, version 1.16*

The app hasn’t worked properly for ages. Was good but now nothing happens when I try to access the account details from the Accounts tab. Very frustrating.

### 2/5 — Production Defect

*2026-03-04, version 1.16*

Found and verified an instance where at least one transaction that displays in the app is inconsistent with the online portal (website). My financial advisor has confirmed the same. This amounts to two different “versions of truth”. 

One would expect a data issue like this to be detected early in testing, well before go-live. This is a sloppy production defect by the developers and release management. 

Where an app shows inaccurate data it cannot be relied upon for financial planning and taxation.

### 2/5 — Slow and ponderous

*2025-06-18, version 1.11*

Often doesn’t load properly. Limited date stamping, no clarity on temporal relevance of the data. Basic filled in graph. No information on direction of the fund managers decisions

### 2/5 — Very basic with too many bugs

*2025-01-15, version 1.10*

This app is very basic. For something with so little functionality, there is always such long maintenance (with no access) and bug crashes

### 1/5 — Not working

*2024-11-29, version 1.10*

Tried twice, Got the verification codes twice, entered twice, still couldn't login. Waste of time

### 1/5 — Terrible app

*2024-11-26, version 1.10*

The app often doesn’t work, crashing regularly and having to re-sign in when it finally does work again.

### 1/5 — New user

*2024-10-09, version 1.9*

I can’t even download the app!

### 1/5 — Very bad app

*2024-09-27*

Keeps logging off then have to redo the setting up again and again.

**Developer response:** Thank you for your feedback regarding the North mobile app and sincerely apologize for the inconvenience. 
We understand that you've been experiencing issues with being prompted to re-enter your login credentials each time you log in.
We’re pleased to inform you that a new version of the app is now available for download in the App Store, which resolves this issue. After updating, you may need to enter your username and password one last time. Following that, if you set up biometrics or a PIN, you won't have to enter your credentials every time.
We appreciate your patience and feedback.

### 1/5 — Face ID doesn’t work

*2024-09-23, version 1.8*

The Face ID facility does not work so I have to set it up every time I log in. I’ve deleted it.

### 1/5 — BadBadBad

*2024-09-18, version 1.8*

Have you actually tried to recover your password- I’m guessing you haven’t as you find that neither the phone or email option work!

## Most critical reviews (10 lowest-rated)

### 1/5 — Bad app update

*2026-08-24, version 1.18*

Since doing the app update it invites me to “Login”, it does a Face ID scan to provide “Face ID access”, I get a tick, and the app returns to the “Login” screen (14 times in a row…)

### 1/5 — Worst. App. Ever

*2026-08-20, version 1.18*

Seriously worked first day and hasn’t again since.

### 1/5 — App doesn’t work

*2026-06-22, version 1.17*

Downloaded new app and now it won’t even log in.

### 1/5 — Doesn’t log in

*2026-06-22, version 1.17*

Latest version on latest iPhone and with Face ID and the thing redirects and fails to log in. This app like AMP keeps finding a way to get worse.

### 1/5 — Not enough ‘instant’ info

*2026-04-16, version 1.16*

No easy intuitive way to see if our super is ‘up’ or ‘down’ on the day before…consequently our phones are home to multiple screenshots from past days as its the only quick was of assessing this. Really poor but unfortunately have to use it.

### 1/5 — Really bad

*2025-07-07, version 1.11*

Never able to get past Face ID. Gets the OK and then does a constant loop to the landing page.

### 1/5 — Doesn’t work iPhone 16

*2025-07-02, version 1.11*

Doesn’t login on iPhone. Just glitches and logs you out. No issue with my credentials. Classic AMP

### 1/5 — It performs as well as my investments it manages.

*2025-04-10, version 1.10*

Barely loads. How can a company look at the performance of this app and think it’s a good look for their clients. Absolutely woeful. It picks and chooses what hour of the day and what day of the week it wants to load. 
Whilst it does tell you the basic details of your super & investments, it’s extremely slow and laggy. Screens take forever to change or load. 
It would also be handy to have information like the BPay & EFT details in the app for contributions so I don’t have to log in to the website. Which is also horrendously poor from a performance speed. 
I moved from Netwealth which has an absolutely phenomenal app & website functionality.

### 1/5 — Buggy, duplicated info and not updated advisor details

*2025-03-10, version 1.10*

The app doesn’t allow updating online of the info inside. Still old advisor details which were meant to be removed. The app never works with face recognition login either. Terrible!

### 1/5 — North very slow

*2025-03-04, version 1.10*

The North API is so slow that I can’t even log in!

## Most praised reviews (10 highest-rated)

### 5/5 — Love it!

*2026-06-06, version 1.17*

Love this app, looks good, easy to navigate. Particularly like the performance graph on the home page, shows me exactly what I want to know.

### 5/5 — Excellent

*2025-05-27, version 1.11*

Excellent app, allows me to see all my accounts and those of my wife now that we have access sharing set up.  My adviser can send me forms and I can confirm withdrawals in a secure way.

### 5/5 — Great Superannuation app

*2025-02-24, version 1.10*

Best super app I have used. Has all the info I need.

### 5/5 — Premium app and platform

*2024-11-23, version 1.10*

Provides accurate and useful data in a practical way.

### 5/5 — Excellent

*2024-10-03, version 1.9*

Works really well, regular updates. Thanks

### 5/5 — North .

*2022-08-04, version 1.3*

I’m having a great run with this new app !
Ticks all the boxes, so much information I didn’t realize it was there,Thankx john

### 4/5 — Great app to view my Super info

*2025-02-24, version 1.10*

I just downloaded this app to view my super details, it’s great, I can see my super balance, my contributions  and how the performance is going. It’s easy enough to access as I’ve enabled Face ID.

### 4/5 — IOS 17

*2023-09-23, version 1.7*

Just updated to IOS 17 and North crashes. 

All fixed thanks
App gives me as much information as I require.

### 3/5 — WTF

*2026-06-06, version 1.16*

The app was working fine up until today. I went to check on my super and it tells me that that “a new update is available, please download the latest version”……..
I click the link the download the latest version, it takes me to the App Store, and it’s the apparently the app and version that I already have. There is no option to “GET” the app (because I already HAVE the app), the only option is to “OPEN” the app, which takes me straight back to the “a new update is available….” screen. Round and round and round we go. Please resolve this.

### 3/5 — Can’t update

*2026-06-06, version 1.16*

App was working fine now logged in and it directs to update the app but no update available so I’m basically in a loop of click to update or skip and close app 🤔😡

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
