# NorthCountry Mobile Banking — user reviews > 78 indexed App Store user reviews of NorthCountry Mobile Banking by NorthCountry Federal Credit Union, rated 4.80/5 from 4,625 ratings. - Source: https://appshunter.io/ios/app/northcountry-mobile-banking/id432179489/reviews - App overview in markdown: https://appshunter.io/ios/app/northcountry-mobile-banking/id432179489.md - Rating breakdown: 5★ 3,725 · 4★ 367 · 3★ 93 · 2★ 16 · 1★ 54 ## What do users think of NorthCountry Mobile Banking? Overall sentiment: positive **Pros** - 👍 Easy to use - 🚀 Seamless processes - 🔒 Reliable security - 💯 Amazing customer service - 🏆 Best credit union - 💳 Convenient bill pay - 📸 Useful mobile check deposit - 🌐 Helpful online services - 🤑 Competitive interest rates **Cons** - 🐛 App crashes and errors after updates - 🔍 Difficult to access certain features - 💬 Annoying promotional messages - 🔑 Login issues **Commonly reported bugs** - App not loading or crashing after updates - Mobile deposit feature not working properly **Most requested features** - Add sub-shares to accounts - Improve search transaction functionality - Integrate credit card features into app - Enable PopMoney through app - Implement travel notifications ## Newest reviews (12 of 78) ### 4/5 — Card Linking *2026-04-23, version 2026.01.01.4* I’ve been an NCFCU member for many years, and this isn’t a knock on the business or the staff, but I cannot link my credit card to the app itself. Sure, I can see the current balance, amount due, and payment date- but that’s it. The app would be five stars otherwise. ### 3/5 — Good except *2023-05-27, version 2023.3.0.1* App is good except the “search transactions” at the top of accounts that you can’t get to. You can see it but then it just scrolls back down. ### 5/5 — NCFCU is so helpful ! 😊 *2022-08-27, version 2022.4.0.2* This credit union is the best that I’ve ever encountered. They have helped me with every step that I’ve ever taken financially; getting me back on my feet when I was a single parent. Can’t say anything more. They are wonderful. ### 5/5 — Great App *2022-05-22, version 2021.11.0.45* NCFCU is a really good credit union. This app is easy to use and efficient. ### 5/5 — Great App! Use it if your not already doing so! *2022-03-22, version 2021.11.0.45* Great app ### 4/5 — Performs great & super convenient *2020-11-22, version 6.5.2.34* The app runs great tons of great account features etc ### 5/5 — Love my little credit union, but moved out of state. Life got a lot easier with this app! *2020-06-30, version 6.2.1.30* Moved out of state ### 5/5 — North Country App *2020-04-24, version 6.2.1.30* This a very essential app for me! It helps me know my bank balance anytime. Thanks! ### 5/5 — Review of North Country Federal Credit Union *2020-04-15, version 6.2.1.30* Very friendly staff and the website and app are easy to navigate. ### 5/5 — ❤️ *2020-03-26, version 6.2.1.30* I love this app on my phone. It makes paying my credit card so easy and saves me time and money when I need to transfer funds ### 5/5 — Picture *2020-03-11, version 6.2.1.30* Great app. Love that I can go in take a picture of my check and not have to worry about going into the bank. ### 5/5 — NCFCU *2019-12-02, version 6.1.2.28* 100% recommended to all my family and friends! ## Most critical reviews (10 lowest-rated) ### 1/5 — Update *2022-08-19, version 2022.4.0.1* Since the new update I can’t even open the app! Just gives me a error message. Please fix! ### 1/5 — Cant even open app *2022-08-17, version 2022.4.0.1* After yesterday’s update i cant even get into my app and keep getting an error message. Not impressed. ### 1/5 — Used to be good *2022-05-25, version 2021.11.0.45* App used to be good, but now has error pages when attempting to load certain features like paying from an external source. If all you need is an overview of your account(s),it’s great, but if you need detailed histories or other features, you’re wasting your time. ### 1/5 — Horrible *2021-08-02, version 2021.06.0.44* I’m in a different state, just trying to transfer money for gas and the app will NOT let me log in at all, even with the codes they’ve been texting me. Absolutely ridiculous and I will be cancelling my account with them. North country, figure it out because if I can’t get gas and I get trapped in this state its your fault Don’t use this bank or app. ### 1/5 — Can’t mobile deposit *2021-06-11, version 2021.03.0.37* Mobile deposit check taking camera won’t work. Have iPhone 12. Must be on a black or white surface to take and have to do 10+ times to take ### 1/5 — App errors *2018-09-24, version 5.10.22* When I need the app the most it give me an error saying service is unavailable at this time. Maybe it’s time to go somewhere else that has a working app ### 2/5 — Newest update not working *2022-08-19, version 2022.4.0.1* I don’t know how else to reach out, but I did the most recent update and now I can’t log in to my app. I have it downloaded on both my iphone and iPad and every time I log in it says “application error” or “header invalid”. As someone who checks their account daily, I’d like to be able to log into the app with ease. Can you fix this issue please?? Thank you! (I will update my review once fixed) ### 2/5 — Annoying Message Reminders *2019-12-31, version 6.1.2.28* The app basically works fine. Not great, but does the job. I’m super frustrated by the message reminder that keeps popping up just to tell me I have some offer I don’t want. I only need to be reminded about messages if they have some impact on my actual account, and the security of it. Stop selling me NCFCU! ### 2/5 — Needs Improvement *2013-12-01, version 3.5.2.0* The Mobile deposit is the best feature of the app. The appearance of the account activity really needs to be cleaned up. The description includes so much info that it is difficult to read. I do not think this extra info should be included in online banking, so especially not in mobile banking which should be quick and convenient for on the go. If the description just said the source of the activity, "Panera Bread Store #123" it would be much better. This is how I have experienced mobile account activity viewing with other financial institutions, and I hope NCFCU moves towards this in the near future. ### 3/5 — Review *2024-01-27, version 2023.10.1.4* I wish it let me add sub shares to my account again ## Most praised reviews (10 highest-rated) ### 5/5 — Love NCFCU *2026-05-29, version 2026.01.01.4* Truly, the best bank and mobile banking app we’ve ever had! Thank you! ### 5/5 — The best bank *2026-05-06, version 2026.01.01.4* They are the best and amazing service I’m love it ### 5/5 — Credit Union *2026-02-01, version 2025.10.1.2* I love access to many great financial products. I use the savings, loan, checking accounts. Everyone is so helpful at North Country Federal Credit Union ### 5/5 — Love this app! *2025-09-02, version 2025.5.0.1* Super easy to use, no matter what I need to do. Check deposits, transfers, etc are all such seamless processes that are usually a pain! ### 5/5 — Reliable *2025-07-15, version 2025.5.0.1* I have used this bank for a decade and I love them! ### 5/5 — Best bank *2025-05-15, version 2025.2.2.3* There security and customer care are always available and amazing ### 5/5 — Credit Union *2025-03-31* I love the ease of paying my bills with the app ### 5/5 — The best *2025-02-02, version 2024.10* The best ### 5/5 — Banking with the best credit union *2023-06-01, version 2023.3.0.1* love these guys, and the app is fluid and easy to use ### 5/5 — Amazing App! *2023-02-12, version 2022.9.1.11* I absolutely appreciate how simple, effective and informative this app is. It just simply shows you all the info you need about your accounts and lets you easily make payments to any loans/credit cards you may have. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*