# Northeastern RedEye

> On-demand shared rides for Northeastern students near Snell Library. (iPhone/iPad app by Via Transportation, Inc..)

- Source: https://appshunter.io/ios/app/northeastern-redeye/id1474543138 (this page in markdown: same URL + `.md`)
- Developer: [Via Transportation, Inc.](https://appshunter.io/developer/657777018)
- Category: Travel, Navigation
- Price: Free
- Rating: 4.39/5 from 285 App Store ratings · 11 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 117 MB
- Languages: English
- Released: 2019-09-01
- Data updated: 2026-06-10
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/northeastern-redeye/id1474543138/reviews.md

## What is Northeastern RedEye?

Ride safe with the Northeastern RedEye escort service powered by Via. Get reliable service from the Northeastern University Snell Library to your off-campus residence within a 2-mile radius.
 
Just download the Northeastern RedEye app today, book your seat and get home safe! It is as easy as click, reserve, go.

Note: In order to ride with RedEye you will need to enter your phone number.

Book a ride and our powerful algorithm matches you with a premium vehicle that will pick you up at Snell Library. Northeastern RedEye is a new model of on-demand transport - a technology-enabled vehicle that provides a quick, convenient and safe trip off campus. 
 
Areas we serve:
- 2-mile radius from Snell Library
 
How does Northeastern RedEye work?
- Northeastern RedEye is an on-demand travel concept that takes multiple passengers heading in the same direction and books them into a shared vehicle. Using the Northeastern RedEye app, input your address and we’ll match you with a vehicle going your way. We’ll pick you up at the designated pick-up zone at Snell Library and drop you at the doorstep of your off-campus residence. Our smart algorithms provide journey times that are comparable to a taxi and much more convenient than other modes of travel.
 
How long will I wait?
- You'll always get an accurate estimate of your pick-up ETA before booking. You can also track your minibus in real time in the app.
 
How many passengers will I share a vehicle with?
- RedEye specializes in shared-rides, so you will share a ride home with other Northeastern students who are traveling in a similar direction. You will be able to book a ride for yourself and one guest. 
 
Try this new on-demand transport app that is guaranteed to change the way that you think about traveling. We look forward to you seeing you on your next journey. Just click and go!
 
Love our app? Please rate us! Questions? Email us at ContactNUPD@northeastern.edu.

## Key features

- On-demand ride booking
- Shared vehicle service
- 2-mile radius service area
- Real-time vehicle tracking
- ETA estimates before booking
- Book for self and one guest

## Recent user reviews (10 of 11)

All indexed reviews: https://appshunter.io/ios/app/northeastern-redeye/id1474543138/reviews.md

### 1/5 — Simply unavailable

*2024-10-16*

I don’t know why I’m paying fees for. This service these days is never available. As a person who lives a bit far, I rely on safely reaching my home late night from my shifts. I’ve had to use BlueBikes at 1:30 am on a cold night just because I couldn’t get a RedEye for over an hour and no other transportation was available.

RedEye algorithm at night should prioritize people living a bit far.

### 1/5 — Won’t work if you stay more then 1 mile

*2024-09-25*

It never works for the people who stay on the very edge of the 2 mile radius even if it fall under the 2 mil radius. Specially the JP people they will never get a red eye. You will die booking a red eye but you will never find one never. Literally in my 2 years you I’ve noticed if you stay under 1 mile radius or 1.2 you will get a red eye within 5 mins but Jamaica plain which is 1.8 or 1.9 boom you’re done bruh go alone the way you want. Worst feeling ever.

### 1/5 — Kate

*2024-07-30*

WHY does my app always say that the shuttle is “1 minute away” and then I end up waiting for 25 minutes? Absolutely ridiculous. I always end up back at my apartment at least 45 minutes later than if I just took the T.

### 1/5 — Basically you can rather walk

*2023-12-04*

The drivers just park the vehicle a few minutes away from the pick up point and stall there for more than half an hour for no reason and we end up waiting in the cold the whole time.

### 2/5 — late and hard to book

*2023-11-20*

the van always goes on 15 minute breaks when it says it’s 1 minute away. it should be easy to fix this so the time is accurate. they’re also incredibly hard to book and sometimes drive recklessly.

### 1/5 — Too less shuttle bus, too long for waiting

*2021-10-16*

It’s 2:50am and it takes forever to get a seat on the bus. I’ve exhausted and almost passed out in the library ><

### 1/5 — Absolutely Brutal

*2021-10-07*

It’s a Wednesday night at 11:45 and I’ve been attempting to schedule a ride home for the last hour and a half to no avail. App keeps stating that all the seats are all full. I find it astonishing that the school can’t figure out a way to make this service more efficient and dependable.

### 1/5 — The Worst

*2020-02-04*

The school obviously need to fixed this. I’ve waited over an hour just to be notified that the ride is delayed with no further explanation

### 1/5 — Just awful

*2020-01-29*

My experience with this shuttle has been an absolute nightmare. It takes upwards of 3 hours to book sometimes, and when I finally do, the drivers do sketchy things and make me end up waiting another hour on top of it. It’s 3 AM, I’ve been studying for an exam for hours and just want to get home safely. My shuttle driver has been parked by some playground on Mission Hill “7 minutes away” for the last 30 minutes. This is not the first time this has happened with said driver so I know it’s not some extenuating circumstance.

### 1/5 — Why no rides?

*2019-11-21*

Even checking every hour, why are there no rides sometimes? Please fix this application so students do not have to obsessively re-check if a ride is available.

## Frequently asked questions about Northeastern RedEye

### What does the Northeastern RedEye app do?

The Northeastern RedEye app provides an on-demand, shared ride service for Northeastern University students. It connects you with a premium vehicle that picks you up at Snell Library and takes you to your off-campus residence within a 2-mile radius. The service aims to offer a quick, convenient, and safe way to travel.

### What are the key features of Northeastern RedEye?

Key features include on-demand ride booking, shared rides with other students heading in the same direction, real-time vehicle tracking within the app, and accurate pick-up ETA estimates before you book. You can also book a ride for yourself and one guest.

### How much does Northeastern RedEye cost?

The description does not explicitly state the cost of rides. However, it mentions that the app is free to download and use for booking. Given the presence of ads, it is likely that rides are either free with in-app purchases or have a per-ride fee that is not detailed here.

### What areas does Northeastern RedEye serve?

The service operates within a 2-mile radius from Northeastern University's Snell Library. This means it is designed for students traveling from the library to their off-campus residences within this specified zone.

### How does the shared ride system work?

Northeastern RedEye is an on-demand travel concept that groups multiple passengers heading in the same direction into a single shared vehicle. The app's algorithm matches you with a vehicle going your way, and you will share the ride with other Northeastern students traveling similarly.

## Version history (last 5 releases)

### 4.22.2 — 2025-07-23

Performance improvements and bug fixes.

### 4.17.109 — 2025-03-25

Performance improvements and bug fixes.

### 4.17.4 — 2024-08-07

Performance improvements and bug fixes.

### 4.16.2 — 2024-05-12

Performance improvements and bug fixes.

### 4.6 — 2023-01-11

Performance improvements and bug fixes.

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## More apps by Via Transportation, Inc.

- [Via — smarter mobility.](https://appshunter.io/ios/app/via-smarter-mobility/id657777015)
- [Via Driver](https://appshunter.io/ios/app/via-driver/id1121194508)
- [ArrivaClick - Powered by Via](https://appshunter.io/ios/app/arrivaclick-powered-by-via/id1200453687)
- [Newcastle Transport On Demand](https://appshunter.io/ios/app/newcastle-transport-on-demand/id1329380356)
- [Keoride NSW](https://appshunter.io/ios/app/keoride-nsw/id1351762596)
- [Shuttle - powered by Via](https://appshunter.io/ios/app/shuttle-powered-by-via/id1409632394)

All apps by Via Transportation, Inc.: https://appshunter.io/developer/657777018

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*