# Northern Train Tickets & Times — user reviews

> 262 indexed App Store user reviews of Northern Train Tickets & Times by Arriva Rail North Limited, rated 4.60/5 from 60 ratings.

- Source: https://appshunter.io/ios/app/northern-train-tickets-and-times/id576380036/reviews
- App overview in markdown: https://appshunter.io/ios/app/northern-train-tickets-and-times/id576380036.md
- Rating breakdown: 5★ 52 · 4★ 2 · 3★ 1 · 2★ 1 · 1★ 4

## What do users think of Northern Train Tickets & Times?

Overall sentiment: neutral

**Pros**

- 🚀 Easy to use
- 🚀 Straightforward booking process
- 🚀 No booking fees
- 🚀 Convenient e-tickets
- 🚀 Efficient app
- 🚀 Reliable app
- 🚀 Money-saving
- 🚀 Intuitive interface
- 🚀 Quick and simple
- 🚀 Functional app

**Cons**

- 🐛 Crashes frequently
- 🐛 Buggy app
- 🐛 Doesn't show cancelled trains
- 🐛 Compatibility issues with newer devices
- 🐛 Unreliable train service
- 🐛 Expensive ticket changes
- 🐛 Lack of features compared to competitors
- 🐛 Slow performance
- 🐛 Doesn't work as expected
- 🐛 Difficult to use

**Commonly reported bugs**

- Crashes on opening
- Crashes when adding tickets to wallet
- Card payment issues
- Login problems
- Compatibility issues with newer iOS versions
- Tickets not showing up correctly

**Most requested features**

- Dark mode option
- Favorite/saved journeys feature
- Better integration with Apple Wallet
- More discounts and offers
- Improved delay repay process
- Live train status updates
- Ability to change/refund tickets easily
- Language options
- Widgets and shortcuts

## Newest reviews (10 of 262)

### 4/5 — Really easy to search for and buy tickets

*2026-06-03, version 6.6.19*

A well designed app, straightforward to use.

### 4/5 — Day out

*2026-05-21, version 6.6.19*

Really easy to use and get what I need in a few clicks

### 5/5 — Easy and reliable

*2026-05-18, version 6.6.19*

This is probably the best train ticket booking up. I’ve used it was so simple. I definitely recommend you using this app rather than going on a website. Do it directly.

### 5/5 — Straightforward to use

*2026-05-18, version 6.6.19*

This app is intuitive - I does exactly what you want it to do. As a previous reviewer said ‘a few clicks and the tickets are in you wallet’. Great.

### 5/5 — Online tickets

*2026-05-14, version 6.6.19*

Great very fast

### 5/5 — Works well

*2026-05-09, version 6.6.18*

Fab app. Works really well and provides the best priced tickets for travel with Northern rail.

### 5/5 — Fine

*2026-05-06, version 6.6.18*

I just bought tickets, all went well, I used Apple Pay and it was easy

### 5/5 — Purchases

*2026-04-29, version 6.6.18*

Quick and easy to use app

### 5/5 — World-Class

*2026-04-06, version 6.6.18*

Tip-Top

### 5/5 — Best train app out there- love it!

*2026-04-01, version 6.6.17*

I’ve downloaded a heap of train apps but this is by far the best of the lot, I use it for all my train travel now. Really intuitive, does what you need and not a million screens to scroll through to find what you need!

## Most critical reviews (10 lowest-rated)

### 1/5 — Doesn't work

*2026-08-01*

Nothing is clickable. I can't do a thing.

### 1/5 — Genuinely Doesn’t Work

*2026-07-17*

Downloaded the app and can’t click on anything. Restarted my phone. Same issue. Deleted and redownloaded the app. Same issue. Now I have no idea what platform my train is going to be on.

### 1/5 — Flexi tickets auto activating

*2026-06-30, version 6.6.20*

Used to be a great app until tickets from flexi passes started auto activating when viewing the pass without being selected. Wasted multiple passes, no help from customer services. Avoid.

### 1/5 — Return to previous version

*2026-05-27, version 6.6.19*

Latest update is awful. Makes the amount seen on screen tiny. Have to scroll up and down. Another update needed!

### 1/5 — Hopeless

*2026-05-20, version 6.6.19*

Frequently declines payments for no reason, sometimes takes three attempts to purchase.

Is telling me it can’t find a train when i’m at the station (there’s one in 7 minutes) so refuses to sell a ticket even though said ticket is valid on any train.

### 1/5 — Glitchy

*2026-04-02, version 6.6.17*

On multiple occasions despite app being updated, it crashes upon trying to open a ticket, leaving me unable to scan it. I’ve wasted so much money having to buy an extra ticket on Trainline just to get through the barriers.
Do not recommend if you value your wallet.

### 1/5 — A* for Prices F for app stability

*2026-04-01, version 6.6.17*

Randomly shuts off whenever it feels like it, shuts off when you open your tickets requiring a re-install. And it thinks you’re disconnected from the internet (when you’re not) for some reason.

### 1/5 — Can’t view tickets

*2026-03-31, version 6.6.15*

When pressing “View ticket” on the iPhone app, the app closes immediately and I cannot view the ticket. Tried reinstalling app and restarting phone but no luck. Potential app bug.

### 1/5 — The tickets don’t open

*2026-03-31, version 6.6.15*

I had bought a ticket and the ticket screen doesn’t open, and I’m finding it very difficult to open. This has blocked my travel

### 1/5 — SCAM!!!

*2026-03-31, version 6.6.15*

App crashes when trying to view purchased ticket. SCAM!!!

## Most praised reviews (10 highest-rated)

### 5/5 — Good App

*2026-07-12, version 6.6.22*

Easy to use good info

### 5/5 — Easy to book

*2026-07-06, version 6.6.22*

Easy to book

### 5/5 — Good app

*2026-06-22, version 6.6.20*

Cheaper than LNER, simple interface,  and the mobile ticket section is the best in my opinion, but I prefer the ‘favourites’ from trainline.

Routing is the same as all the others.  

Train pal wins out with the best routing options.

### 5/5 — Simple to use and informative

*2026-06-19*

I have been using this app for the past year and find it both simple to use, understand and informative.   The prices are always good and there are sometimes price deals which I have used. The app is informative and easy to both track your journey and also to use digitally.

### 5/5 — Does The Job

*2026-06-18, version 6.6.20*

Straightforward easy to use and provides the various ticket options for your journey

### 5/5 — Excellent

*2026-06-08, version 6.6.19*

Best prices.  Very straightforward to book, pay and add tickets to your Apple wallet.

### 5/5 — Easy to use

*2026-06-07, version 6.6.19*

Easy to buy the ticket

### 5/5 — Easy

*2026-06-03*

Works great. Easy and functional.

### 5/5 — Works perfectly

*2026-05-26, version 6.6.19*

I’m pleased with the app and like the live updates. It works just as it should.

### 5/5 — Great app

*2026-05-19, version 6.6.19*

Really easy to use and buy tickets from a variety of options available.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*
