# Northfield Bank — user reviews > 39 indexed App Store user reviews of Northfield Bank by Northfield Bank, rated 4.80/5 from 2,130 ratings. - Source: https://appshunter.io/ios/app/northfield-bank/id533181082/reviews - App overview in markdown: https://appshunter.io/ios/app/northfield-bank/id533181082.md - Rating breakdown: 5★ 1,877 · 4★ 124 · 3★ 60 · 2★ 23 · 1★ 46 ## What do users think of Northfield Bank? Overall sentiment: negative **Pros** - 👍 Excellent customer service - 💡 Useful features like check deposit - 🚀 Easy to use **Cons** - 🐛 Glitchy and unreliable app - 🤔 Unintuitive and clunky UI - 🚫 Lack of important features like Zelle **Commonly reported bugs** - App not loading or crashing - Login issues and account access problems - Connectivity problems **Most requested features** - Scheduled internal transfers - Ability to see scheduled bill payments - Customizable app settings ## Newest reviews (13 of 39) ### 2/5 — Glitchy and not well thought-out *2025-06-15, version 25.0.250500* Changes don’t save. Keeps trying to sms land line- no way to change. Alerts set-up is clunky and unintuitive. Old one wasn’t as pretty but worked better. ### 2/5 — Internal Transfer *2023-07-20, version 22.2.210* There should be an option to transfer between accounts on a schedule. Like transfer $100 every month on the 1st of every month for 6 months. ### 2/5 — Zelle *2022-11-03, version 22.1.100* They keep freezing my zelle without notifying me ### 2/5 — Very poor *2021-11-30, version 21.2.70* Facial recognition rarely works, cannot see any history other than the last deposit. ### 2/5 — Review of app *2021-04-22, version 20.2.80* Meh at best. I’d like to be able to see the amount of checks that I have scheduled for my bills. For example, today is July 3. I have bills going out on July 22. On the computer I can see their amount, but not on my app. It would be sweet to see it on my app. Also, I would like to see the current offers you have going on. My savings was 2.25% but you dropped it to 1.8% (or something like that). If it wasn’t for the local manager I would never have known nor would I have known about your 5 month cd at 2.25% that I opened up. Make it easier for me to give you my business. Update- nothing has changed. Meh at best is right. 2nd update- still meh. Can’t see what my scheduled payments are. Annoying to have to go into my account on the computer. ### 3/5 — Font is too small *2019-11-07, version 19.2.50* Your app was much better last year when the font was a little bigger. Font is so small now and there is no way to adjust even after increasing the font settings on the phone itself. ### 1/5 — App needs a bug fix *2019-03-27, version 18.1.79* The App keeps glitching in the past 2 days. Really needs a bug fix. Keeps saying no connectivity and won’t allow me to log in. Happened all of a sudden. I even tried deleting the App and then DLing it again. No good. ### 2/5 — Eh, log in is annoying *2019-02-11, version 18.1.79* It says it doesn’t recognize my information and won’t let me log in. It says I have to call customer service. This happens a lot and it’s annoying. I can’t even access my records on the website ### 2/5 — It’s ok *2017-11-30, version 8.0.236* Great app all together. Lately I’ve been trying to login and it’s saying call for assistance. Meanwhile I’m putting all the right information in. Just redownload to see if it works. Still isn’t working ### 1/5 — Needs Improvement *2016-06-01, version 5.0.134* The design of the app is very outdated. It's not visually appealing. The functions are very much limited, I can only view my account balance and past transactions. I don't see any option for check deposit. ### 2/5 — Problem login on *2014-04-12, version 4.3.197* I never had a problem now its not letting me log on fix this problem ### 1/5 — Cant login *2013-08-18, version 2.5.22* Please let me know how find developer support for this app Thanks ### 3/5 — Logout *2013-07-12, version 2.5.22* App seems fine its just exceptionally annoying that I cannot log out of one account and log in to another (I have multiple business accounts with different usernames and its impossible to use the app to switch between them) ## Most critical reviews (10 lowest-rated) ### 1/5 — Zelle *2025-06-07, version 24.2.60* What happened to Zelle on the app? How do you suggest I transfer money? Is there a new internal way to transfer money to an external account? @support : please answer ### 1/5 — Doesn’t offer zelle *2025-04-02, version 24.2.60* Website claims the app offers zelle but no where to be found. Now that zelle app is closed i have to try to find some other app to transfer funds fast ### 1/5 — No Account Access on a Friday Night *2024-10-12, version 24.1.70* This is problem with this bank constantly. I don’t understand why the app is always down on the weekend but it is. ### 1/5 — Unbelievable *2023-07-18, version 22.2.210* This new app has been giving me problems this is unbelievable who has time to keep going into the bank they most definitely need to figure this out or I’m closing this account ### 1/5 — Unprofessional *2023-06-21, version 22.2.200* I frequently have issues with the Northfield bank app, especially regarding Zelle. Never had an issue when I was banking with Chase or Santander. This bank seems to think it’s customers have nothing better to do, but to have to constantly go in to a branch to handle issues that shouldn’t exist in the first place. ### 1/5 — Not loading *2023-03-06, version 22.1.100* App worked in the past. No longer loading and will not open. Tried deleting and reinstalling but it didn’t fix the issue. All other banking apps I have never have this issue. ### 1/5 — Doesn’t load *2021-05-13, version 20.2.80* App won’t load for me . ### 1/5 — Update *2021-02-18, version 20.2.60* App is no longer working with the update ### 1/5 — Zelle *2020-12-22, version 20.2.60* I can't send a Zelle with the app anymore!!! ### 1/5 — Inconvenient *2019-08-18, version 19.1.30* Though the TouchID is enabled it doesn’t work. The app keeps stating that I must first log in in order for the TouchID to work. Touching the TouchID icon does absolutely nothing. In addition, the app does not recognize/utilize stored key username/password. ## Most praised reviews (10 highest-rated) ### 5/5 — Get it together *2026-05-27, version 26.0.260400* App NEVER works. Sign in, cannot view my accounts. Very very frustrating. Actually considering switching banks over this. ### 5/5 — Excellent *2024-12-06, version 24.1.70* There very good workers from lynch ### 5/5 — Great banking app *2020-09-29, version 20.1.20* Great app. It does what I need it to do. I easy deposit checks and transfer money btwn my accounts. The customer service at the branch was great. I love that this is a community bank and I’m never banking anywhere else. Highly recommended. ### 5/5 — CYYD *2020-09-21, version 20.1.20* Works great ### 5/5 — Savings & checking *2019-11-22, version 19.2.50* We have had our accounts for over 25 years with Northfield. Thankyou for the excellent internet help & personal help in the bank. You have always been there when help was needed. The Connollys ### 5/5 — Problem logging *2019-04-14, version 18.1.79* It was working ok. Now I can’t even log in. It keeps saying check connectivity, and I don’t have a connection and try again. It is the worst!!! ### 5/5 — Easy to Use *2017-12-20, version 8.0.236* Meets all my needs and very useful. ### 5/5 — All better now! *2012-11-14, version 2.4.9* Fixed -- thanks!! ### 5/5 — Finally! *2012-08-04, version 2.2.3* It's here the app I've been waiting for! Small bank big results! This delivers! Thanks to the dev. Team and northfield bank for keeping Witt the competition. ### 4/5 — Does what I expect of it. *2012-08-01, version 2.2.3* I mainly use my mobile banking apps to look at my balance and previous transaction history. It's straightforward and does what I want it to do. I'm sure I'm not the only one who found accessing Northfield's site through their phone to be EXTREMELY annoying. Glad they delivered a mobile app. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*