# Northwest Bank Mobile Banking

> Mobile banking for Northwest Bank customers to manage accounts and transactions. (iPhone/iPad app by Northwest Bank.)

- Source: https://appshunter.io/ios/app/northwest-bank-mobile-banking/id688271316 (this page in markdown: same URL + `.md`)
- Developer: [Northwest Bank](https://appshunter.io/developer/688271319)
- Category: Finance
- Price: Free
- Rating: 4.83/5 from 2,805 App Store ratings · 29 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 114 MB
- Languages: English
- Released: 2013-09-10
- Data updated: 2026-09-07
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/northwest-bank-mobile-banking/id688271316/reviews.md

## What is Northwest Bank Mobile Banking?

Mobile Banking from Northwest Bank allows you to easily and quickly review account activity, transfer 
funds, pay bills and check your account balances from your mobile phone.

Mobile Banking is a free* service from Northwest Bank that allows you to access your accounts anytime, from 
anywhere, using your iPhone.

Features:
- Check account balances
- Pay bills** and transfer funds
- View account alerts
- Locate nearby branches and ATMs

Security:
- Mobile Banking from Northwest Bank provides the same level of security as Internet Banking
- No sensitive data is stored on your mobile phone

To access Mobile Banking, you must be an Internet Banking user. Visit www.bank-northwest.com to enroll in Internet Banking 
or call 888.969.1265.

Member FDIC

*There is no fee from Northwest Bank. Connectivity and usage rates may apply. Contact your wireless 
provider for more details.

**User must be enrolled in Bill Pay to pay bills using Mobile Banking. New payees must be set up in Internet Banking.

## Key features

- Review account activity
- Transfer funds
- Pay bills
- Check account balances
- View account alerts
- Locate branches and ATMs

## What do users think of Northwest Bank Mobile Banking?

Overall sentiment: negative

**Pros**

- 👍 Internal transfers
- 💡 Credit score tracking
- 🚀 Fast and free banking

**Cons**

- 🐛 Frequent login issues
- 🐛 App crashes and downtime
- 🐛 Slow and glitchy performance
- 🐛 Biometrics disabled without warning
- 🐛 Unreliable account access

**Commonly reported bugs**

- Zelle service not working
- Incompatible with older devices

**Most requested features**

- External transfer capabilities
- Automatic check capture for mobile deposit
- Password recovery option

## Recent user reviews (10 of 29)

All indexed reviews: https://appshunter.io/ios/app/northwest-bank-mobile-banking/id688271316/reviews.md

### 1/5 — always not working

*2026-08-30, version 25.2.100*

I've had to call once a month since I joined the bank to use the app. Miserable tech support and user experience.

### 3/5 — NW Bank App

*2026-06-24, version 25.2.100*

Good app for the most part but always get errors when starting app up. Either have to put password in again when it should use face is or It says error cant process. Yes phone has been restarted. App has been redownloaded. Fix the app

### 1/5 — Error messages

*2026-06-03, version 25.2.100*

Frequently my password doesn’t work, and my facial recognition was disabled for no apparent reason

### 1/5 — Constant Permissions Issues

*2026-05-28, version 25.2.100*

Seems like ever week or two I have to redownload the app. It’s constantly giving permissions issues and I’ve called and all I get told is they’re looking into it. It’s now been 3-4 months. My daughter has the same issues. Frustrating.

### 1/5 — Horrible

*2026-01-18, version 25.1.30*

Horrible app. I constantly have to restart my password and 9 Times out of 10 the “reset password” options don’t work. Worthless app

### 1/5 — Horrible

*2025-06-30, version 25.1.30*

This app is actually so bad. I’m constantly being logged out of my account and have to call them to get back in. They constantly have issues or the app is down and I can’t access my banking information. They also don’t know how to do their jobs and make peoples scheduled transfers on time and now my rent is about to be late. Get a different bank this one is terrible

### 1/5 — Signs you out

*2025-02-17, version 24.2.60*

Annoyed it turns off my biometrics without asking me.

### 5/5 — INTERNAL TRANSFER

*2024-11-05, version 24.1.70*

This is a very good tool to be able to transfer online

### 1/5 — Horrible

*2024-08-14*

This app is actually so bad. I’m constantly being logged out of my account and have to call them to get back in. They constantly have issues or the app is down and I can’t access my banking information. Get a different bank this one is terrible

### 1/5 — THE WORST

*2024-05-26, version 23.2.30*

SO SLOW! WONT LOAD HALF THE TIME WHEN YOU NEED TO!

## Frequently asked questions about Northwest Bank Mobile Banking

### What can I do with the Northwest Bank Mobile Banking app?

The app allows you to easily review your account activity, transfer funds between accounts, pay bills, and check your account balances directly from your mobile phone. You can also view account alerts and locate nearby branches and ATMs.

### Is the Northwest Bank Mobile Banking app free to use?

Yes, the Mobile Banking service is a free service from Northwest Bank. However, connectivity and usage rates may apply, so it's recommended to contact your wireless provider for more details on potential charges.

### How secure is the Northwest Bank Mobile Banking app?

The app provides the same level of security as Internet Banking, ensuring your financial information is protected. Importantly, no sensitive data is stored directly on your mobile phone.

### Do I need to be an Internet Banking user to use the Mobile Banking app?

Yes, to access Mobile Banking, you must first be enrolled in Internet Banking. You can enroll by visiting www.bank-northwest.com or by calling 888.969.1265.

### Can I pay bills through the app?

Yes, you can pay bills using the Mobile Banking app, provided you are enrolled in Bill Pay. Any new payees you wish to add must be set up first within your Internet Banking portal.

## Version history (last 5 releases)

### 25.2.100 — 2026-03-12

We are continually releasing new updates to further improve your mobile banking experience. This version includes user interface improvements, security updates and bug fixes.  Please be sure to turn on automatic updates to make sure that your app is always up to date.

### 25.1.30 — 2025-06-25

We are continually releasing new updates to further improve your mobile banking experience. This version includes user interface improvements, security updates and bug fixes.  Please be sure to turn on automatic updates to make sure that your app is always up to date.

### 24.2.60 — 2025-02-10

We are continually releasing new updates to further improve your mobile banking experience. This version includes user interface improvements, security updates and bug fixes.  Please be sure to turn on automatic updates to make sure that your app is always up to date.

### 24.1.70 — 2024-07-10

Bug fixes and performance improvements

### 23.2.30 — 2024-02-01

We are continually releasing new updates to further improve your mobile banking experience. This version includes user interface improvements, security updates and bug fixes.  Please be sure to turn on automatic updates to make sure that your app is always up to date.

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## More apps by Northwest Bank

- [Northwest Bank Mobile Business](https://appshunter.io/ios/app/northwest-bank-mobile-business/id1055232496)
- [Northwest Bank Mortgage](https://appshunter.io/ios/app/northwest-bank-mortgage/id1370999463)
- [Northwest Bank Card Secure](https://appshunter.io/ios/app/northwest-bank-card-secure/id1483493016)

All apps by Northwest Bank: https://appshunter.io/developer/688271319

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*