# Northwest Community Mobile — user reviews > 11 indexed App Store user reviews of Northwest Community Mobile by Northwest Community Bank, rated 4.83/5 from 936 ratings. - Source: https://appshunter.io/ios/app/northwest-community-mobile/id931073551/reviews - App overview in markdown: https://appshunter.io/ios/app/northwest-community-mobile/id931073551.md - Rating breakdown: 5★ 643 · 4★ 48 · 3★ 12 · 2★ 3 · 1★ 8 ## Most critical reviews (10 lowest-rated) ### 1/5 — will not let me log in. EVER. *2025-03-25, version 24.9.204.1* i've called, i've changed my password and username. this app is ridiculous and needs to be fixed. ### 1/5 — Taking forever to upload the update *2024-07-24, version 24.2.0.1* I would prefer to be able to use the web page version but cannot find a link on it to log in. Why not link the web version to the app? I use an iPad most of the time as I am usually on the road. The system you are using makes it difficult to access my account. ### 3/5 — Bad biometrics *2024-01-07, version 11.4.0.1* The app works fine except for the biometrics sign in. I would like to be able to use my Face ID to sign in but it doesn’t work. Otherwise, the app functions as expected. ### 3/5 — Decent *2020-10-23, version 10.1.0.1* App is well layed out some things can be a bit challenging to navigate however I personally can see money in my account but can never get it to load on WiFi or data I can’t do anything within the app other than view how much I have ### 4/5 — Needs an FAQ *2024-06-27, version 24.2.0.1* The app is simple ish but I would like an FAQ. I’ve been struggling to add my savings account. ### 4/5 — Great app but... *2018-12-31, version 8.5.0.1* I love the ease of use for this app with all the things I’m able to do without going to the bank but, I would love it if FaceID was an option for signing in!! ### 5/5 — Global masonry & property restoration *2026-03-13, version 25.2.102.1* Best bank ever 🫡 ### 5/5 — Needs more login attempts *2024-12-04, version 24.8.0.1* It should give you more than one login attempt. The app itself needs a preview option for the password. ### 5/5 — Account informations *2023-09-08, version 11.4.0.1* Hard to find the account number:) ### 5/5 — External Transfers *2023-04-08, version 11.4.0.1* The fact that NCB offers free transfers to and from my accounts at other financial institutions is a huge time/money saver! ## Most praised reviews (1 highest-rated) ### 5/5 — I would love but *2020-11-05, version 10.1.0.1* Sometimes it won’t work for weeks and it takes forever to load. Also even if I take pictures of the opposite side of the check it thinks I took the same picture. This app needs some technical work and it would be much better. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*