# Northwest Mobile Banking

> Mobile banking app for account management, transfers, and payments. (iPhone/iPad app by Northwest.)

- Source: https://appshunter.io/ios/app/northwest-mobile-banking/id1556812386 (this page in markdown: same URL + `.md`)
- Developer: [Northwest](https://appshunter.io/developer/681884979)
- Category: Finance
- Price: Free
- Rating: 4.70/5 from 18,875 App Store ratings · 266 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 82 MB
- Languages: English, Spanish
- Released: 2021-08-30
- Data updated: 2026-08-28
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/northwest-mobile-banking/id1556812386/reviews.md

## What is Northwest Mobile Banking?

Need to make a transfer at night? Want to check your balance before making a big purchase? We put banking at your fingertips with our Northwest mobile app.
 We provide fast, free, secure access to your accounts on the go.
 Features
• Check account balances
• Mobile Deposit
• View recent transactions
• Transfer funds
• Pay bills
• Zelle® (Personal customers only)
• Credit Score
• Locate ATMs and offices
• Approve or reject scheduled transfers and payments (Business Mobile Banking customers only)
 To learn more, visit northwest.com or call 1-877-672-5678, Monday – Friday from 7 a.m. to 8 p.m. & Saturday from 8 a.m. to 1 p.m.

## Key features

- Check account balances
- Mobile Deposit
- View recent transactions
- Transfer funds
- Pay bills
- Locate ATMs and offices

## What do users think of Northwest Mobile Banking?

Overall sentiment: negative

**Pros**

- 👍 Convenient mobile banking features
- 🚀 Easy to navigate and use
- 💡 Useful credit score integration

**Cons**

- 🐛 Frequent login issues and app crashes
- 🤔 Confusing and cluttered UI design
- ⚠️ Unreliable account balance updates
- 🔒 Concerns about security and privacy

**Commonly reported bugs**

- Inability to edit bill payments
- Inconsistent app performance across devices
- Sync issues between app and online banking

**Most requested features**

- Bring back the old, more user-friendly app design
- Improve mobile check deposit process
- Add more customization options
- Provide better customer support and communication

## Recent user reviews (10 of 266)

All indexed reviews: https://appshunter.io/ios/app/northwest-mobile-banking/id1556812386/reviews.md

### 1/5 — Online experience

*2026-08-19, version 25.2.0*

Worst UI. Won't give enough info. Payment due dates are confusing. Won't alert for late payments. Customer service won't answer calls. Won't call back despite requesting a callback.

### 1/5 — Login

*2026-08-17, version 25.2.0*

Logging in is always such a process compared to other banking apps.  Feels like you work harder to keep your customers out of it rather than the real fraudsters

### 1/5 — This app is trash

*2026-08-13, version 25.2.0*

This app is horrid in its fashion of logging in and managing money. My Face ID doesn’t work anymore, my automatic password fill asks me twice every time I log in if I want to switch accounts or change something and I have to click ignore just to maintain my login progress, and every two or three weeks I am unable to transfer money between accounts at instant speed because there’s “a lot of traffic” and everybody is “working behind the scenes to make things right.” Yeah ok.

### 4/5 — Turn

*2026-08-13, version 25.2.0*

It would be nice if the app would work as you turn the screen sideways on an iPad.

### 1/5 — What Happened

*2026-08-10, version 25.2.0*

Up until this latest update I’ve had no problems with this app whatsoever at all. Now, every time that I try to login using the biometrics, it’s saying that I’ve entered invalid information so when I try to enter my password, it also says that is invalid! Very frustrating!

### 1/5 — Terrible app

*2026-08-09, version 25.2.0*

The app is terrible. Looks like someone’s middle school kid made it as a half assed school project.

### 1/5 — Constantly Broken/Under Maintenance

*2026-08-07, version 25.2.0*

Just as the title says. They SERIOUSLY need to fire whoever built and maintains this app and hire some professionals.

### 2/5 — App always stuck

*2026-08-06, version 25.2.0*

This app has significantly gotten worse year after year. Now the app just freezes when I go to login.  Have done every stupid human trick restarting phone, etc. it’s just a recurring thing for the northwest bank to have the worst app and interface for years now. It’s like the IT company is trying to make customers leave the bank. I know I should have left years ago.

### 1/5 — Paying bills is hard

*2026-08-05, version 25.2.0*

Have car loan through this bank instead of “pay on account” it has a confusing bank transfer option.

### 1/5 — North-worst Customer Service is harder to navigate than the app

*2026-07-31, version 25.2.0*

I am a new customer and not having the best experience. The app was tough to maneuver. In trying to set up auto payment it didn’t work for me (user error). I talked  to customer service the first time and he was helpful. He shared a lot of info but missed an important detail. I called today to get help. O was on hold forever, selected the callback feature and got no call back then I called again to speak with two agents that could not help. I’m stuck here for the dilution of my loan that is just getting started. I’m very disappointed.

## Frequently asked questions about Northwest Mobile Banking

### What can I do with the Northwest Mobile Banking app?

The app allows you to manage your finances on the go. You can check your account balances, deposit checks remotely, view recent transactions, transfer funds between accounts, and pay bills. Business customers can also approve or reject scheduled transfers and payments.

### Is the Northwest Mobile Banking app free to use?

Yes, the app provides fast, free, and secure access to your accounts. There are no charges for using the core banking features of the app itself.

### What features are available for personal and business customers?

Both personal and business customers can check balances, deposit checks, view transactions, transfer funds, pay bills, and locate ATMs/offices. Personal customers can also use Zelle®, while business customers have the added ability to approve or reject scheduled transfers and payments.

### How do I find ATMs or bank offices using the app?

The app includes a feature to locate ATMs and offices. This allows you to easily find the nearest Northwest Bank locations for your banking needs, whether you need to withdraw cash or speak with a representative.

## Version history (last 5 releases)

### 25.2.0 — 2026-05-05

Minor enhancements and bug fixes.

### 24.1.3 — 2025-07-30

Minor bug fixes and enhancements.

### 24.1.2 — 2025-07-25

Minor bug fixes and enhancements.

### 24.1.1 — 2025-05-15

This update includes minor bug fixes and enhancements

### 24.1.0 — 2025-03-11

Minor bug fixes and feature enhancements.

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## More apps by Northwest

- [Northwest Treasury Pro](https://appshunter.io/ios/app/northwest-treasury-pro/id1659716002)
- [Northwest Treasury Pro Token](https://appshunter.io/ios/app/northwest-treasury-pro-token/id1659716125)

All apps by Northwest: https://appshunter.io/developer/681884979

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*
