# Norton Family Companion App — Parental Control Companion App > Parental control app for monitoring and managing children's online activities. (iPhone/iPad app by Gen Digital Inc..) - Source: https://appshunter.io/ios/app/norton-family-companion-app/id1019061388 (this page in markdown: same URL + `.md`) - Developer: [Gen Digital Inc.](https://appshunter.io/developer/355033599) - Category: Utilities, Lifestyle - Price: Free - Rating: 1.40/5 from 797 App Store ratings · 254 written reviews indexed - Age rating: 4+ - Requires: iOS 15.0 · 32 MB - Languages: American English, Bulgarian, Czech, Danish, Dutch, Finnish, French (France), German (Germany), Greek, Hungarian and 14 more - Released: 2015-11-23 - Data updated: 2026-08-24 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/norton-family-companion-app/id1019061388/reviews.md ## What is Norton Family Companion App? This app should be installed on the child’s iOS device(s). Keeping your kids safer online requires more than managing screen time. Norton Family helps you supervise and manage your kids’ online activities. • Helps you manage your child’s remote learning environment, so you can keep your child focused on schoolwork during the school day. • It helps block unsuitable sites while your kids are surfing the Internet • Let’s you see what websites they’re visiting • Let’s you see what they’re searching for, and so much more… And while Norton Family lets you set online time limits, it also helps you start open and ongoing conversations about how to build safe and smart online habits. As a parent, it’s important to have insight into what your kids are doing. Our helpful tools allow you to monitor kids’ online activities at a glance or be notified by email alerts, so you know when it’s time to talk. IMPORTANT NOTICE: To use the features of Norton Family on your family’s iOS devices, this Norton Family app should first be installed on your child’s iOS device. Parents can configure household policies, manage alerts and reports from family.norton.com. To do this on iOS devices, please download the Norton Family for Parents app. Help your kids explore, learn, and enjoy their connected world more safely with the following features: School Time: Remote learning requires the internet, so pausing the internet on your child’s device is not an option. Norton Family School Time is a feature to help parents manage their child’s remote learning environment, so you can keep your child focused on schoolwork and avoid other internet distractions during the school day. Web Supervision: Let your kids explore the Web freely, with tools that help you block unsuitable websites while keeping you in the know about which sites they’re visiting. Time Supervision: Stay on top of how much time your kids spend on their devices. Search Supervision: See words, terms, and phrases your kids are searching for to gain insights into their interests and help protect them from inappropriate content. Video Supervision*: See a list of the YouTube videos your kids watch on their PCs or iOS devices and even view a snippet of each video, so you know when you need to talk. Instant Lock: Parents can help kids take a break by locking the device so they can re-focus, or join the family at dinner. Individual devices can be unlocked with a PIN. Parents and children can still contact each other while the device is in lock mode. Email Alerts: Receive an email when your kids attempt to visit a blocked site so that you can start a conversation about appropriate content. Access Request: Open the lines of communication by enabling your kids to send you a note from within Norton Family if they disagree with a blocked site or a house rule. Monthly/Weekly Reports: Opt to receive detailed reports of what your kids are doing online, right in your email in-box. Any questions? Send us an email nortonfamily.support@gendigital.com *Video Supervision monitors videos that your kids view on YouTube.com. It does not monitor or track YouTube videos that have been embedded in other websites or blogs. Mobile app must be downloaded separately. An account is required to use the Norton Family app. To set up, review, manage and customize your House Rules and Settings for each child you’ve added, sign in to your account at my.norton.com using the credentials you created. ## Key features - Block unsuitable websites - Monitor web browsing and searches - Set device time limits - Supervise YouTube videos - Instant device lock - Email alerts for blocked sites - Access requests for blocked sites ## What do users think of Norton Family Companion App? Overall sentiment: negative **Pros** - 🚀 Helps keep kids safe - ⏱️ Effective time management - 👍 Useful for parents **Cons** - 🐛 Glitchy and unreliable - 🔒 Invades child's privacy - 🙅‍♀️ Overly restrictive - 🤯 Frustrates and annoys users - 📵 Blocks important apps/websites - 🔀 Disorganizes app layout **Commonly reported bugs** - Apps disappear and don't return - Randomly blocks safe websites and apps - Causes device performance issues **Most requested features** - Allow more customization of restrictions - Improve app stability and reliability - Provide better customer support ## Recent user reviews (10 of 254) All indexed reviews: https://appshunter.io/ios/app/norton-family-companion-app/id1019061388/reviews.md ### 1/5 — Absolutely horrible *2026-08-16, version 1.17.0* U can’t even choose what apps to close and open 🙏🙏😭😭 ### 1/5 — Não instalem ele rakeia o celular *2026-07-16* Dês que meus pais enstalarão eu não consigo fazer nada Eu literalmente não consigo mais asseçar à câmera tipo ele rakeia todo o celular rouba dados particulares e acessa a câmera depois que minha mãe instalou meu celular travou e eu perdi todo meu dinheiro que comprei meu celular eu tive q gastar tipo uns 1000 dólares em outro celular ### 1/5 — THIS APP IS MY VILLAIN ARC *2026-07-15, version 1.17.0* MY MOM THOUGHT IT WOULD BE HILARIOUS HAVING TO FIGURE OUT HOW TO USE THIS FOR AN HOUR, THEN SHE COULDNT EVEN FIND MY LOCATION LIKE THE APP PROMISED, IT DELETED MY APPS AND MY MOM DIDNT EVEN DO ANYTHING, AND I WONT WISH THIS FRICKIN APP ON UR WORST ENEMY, IT BLOCKED ITSELF, ITS THE WORST THING EVERY, THE APPS STORES GRANDKIDS ARE GONNA FEEL THIS, THIS MAY BE THE WORST THING TO HAPPEN TO ANYONE OR ANYTHING, IT GOT FALSE NOTIFICATIONS, MY DATA MAY BE GONE FOREVER, MADE MY SISTER FREAK OUT ON MY MOM, ITS FALSE ADVERTISING , CONFUSING, GIVES U LACK OF PRIVACY, MAKES YOU WANNA JUMP OFF THIS FLAF EARTH ### 1/5 — Doesn’t Work *2026-06-13, version 1.16.0* Randomly blocked google and would not stop beeping. It has done this many times now and I feel it isn’t worth the time it takes to set up. 1 star ### 5/5 — quality of product is great! *2026-04-05, version 1.16.0* overall. solid app. works well. blocks bad sites. only thing is it has one small weakness. if a child were to disiable cellular data for the app and turn their wifi off. the app doesnt work but the phone is still usable. a bug fix would be to warn if a child accesses the settings app. overall great work and keep going! -norton user ### 1/5 — irritating issue *2026-03-15, version 1.16.0* Every time when my apps unblock they are all disorganised ### 1/5 — Horrible *2026-03-10* Honestly my child has been begging me to open it cause it wont let her open WhatsApp to text her friends even when i make sure to only open WhatsApp ### 1/5 — Doesn’t work on iOS 26 *2026-01-19, version 1.16.0* Straight up it doesn’t work correctly if you want audit your children’s websites without getting in their way. There are three levels: block, warn and monitor. Even if you choose monitor, if will both block and warn. Even if you specifically allow the website and all associated categories, it will still block and warn. Yes, I resynced the app multiple times. I had the same issue across multiple children on multiple devices. I’m done trying to fix it and uninstalling it. ### 3/5 — It’s works *2026-01-16, version 1.16.0* This app is really great at blocking apps but the feeling that your parents can see everything you do is just, you know. ### 1/5 — 0 *2026-01-06* Desde meu pai colocou este aplicativo eu não consigo mais entrar em jogos como clash royale,brawl stars e só consigo ficar segundos no roblox e fica espanando mensagem de site bloqueado.E não consigo apagar apps é uma bosta ## Frequently asked questions about Norton Family Companion App ### What does the Norton Family Companion App do? This app is installed on a child's iOS device to help parents supervise and manage their online activities. It allows parents to block unsuitable websites, monitor browsing and search history, set time limits, and receive alerts about online behavior. ### What are the key features of this parental control app? Key features include School Time for managing remote learning, Web Supervision to block and monitor websites, Time Supervision for device usage, Search Supervision to see search terms, Video Supervision for YouTube, Instant Lock, Email Alerts, Access Requests, and monthly/weekly reports. ### Is this app free to use? Based on the provided information, the app is free. There are no mentions of subscription fees or in-app purchases for its core functionality. ### What devices is this app compatible with? This specific companion app is designed to be installed on a child's iOS device. Parents can configure policies and manage alerts from family.norton.com or by downloading the separate 'Norton Family for Parents' app. ### How does this app help with remote learning? The 'School Time' feature is specifically designed to help parents manage their child's remote learning environment. It allows parents to keep their child focused on schoolwork by managing internet access during school hours and avoiding distractions. ## Version history (last 5 releases) ### 1.17.0 — 2026-06-30 Enhancements and minor bug fixes ### 1.16.0 — 2025-06-05 Web Filtering Update: We've updated the technology behind Norton Family's web filtering. This update ensures continued functionality and stability. ### 1.15.2 — 2025-05-05 Minor bug fixes ### 1.15.1 — 2024-06-18 Minor bug fixes ### 1.15.0 — 2024-04-17 Enhancements and minor bug fixes ## Apps similar to Norton Family Companion App | App | Rating | Price | Category | | --- | --- | --- | --- | | [Norton Family Parental Control](https://appshunter.io/ios/app/norton-family-parental-control/id1447157106) | 3.9 (1,272) | Free | Utilities | | [Kids Mode & Child Lock :Suzy](https://appshunter.io/ios/app/kids-mode-and-child-lock-suzy/id6444557796) | 4.7 (702) | Free | Utilities | | [Kids360: Parental Control App](https://appshunter.io/ios/app/kids360-parental-control-app/id1596059191) | 4.6 (8,907) | Free | Utilities | | [Family Locator, Find my friend](https://appshunter.io/ios/app/family-locator-find-my-friend/id6447906475) | 4.4 (90) | Free | Utilities | | [Locator: find family & friends](https://appshunter.io/ios/app/locator-find-family-and-friends/id1614427510) | 3.9 (38) | Free | Utilities | | [Family Locator: GPS Lokaytr](https://appshunter.io/ios/app/family-locator-gps-lokaytr/id1521516194) | 4.6 (29) | Free | Utilities | ## More apps by Gen Digital Inc. - [Norton Password Manager](https://appshunter.io/ios/app/norton-password-manager/id504750161) - [Symantec Work Mail](https://appshunter.io/ios/app/symantec-work-mail/id635147409) - [Symantec Work Web](https://appshunter.io/ios/app/symantec-work-web/id813930355) - [Symantec Work Hub](https://appshunter.io/ios/app/symantec-work-hub/id961232141) - [WSMC Navigator](https://appshunter.io/ios/app/wsmc-navigator/id980162779) All apps by Gen Digital Inc.: https://appshunter.io/developer/355033599 ## Related topics [norton family](https://appshunter.io/ios/topics/norton-family) · [norton family companion app](https://appshunter.io/ios/topics/norton-family-companion-app) · [norton family parental control](https://appshunter.io/ios/topics/norton-family-parental-control) · [digital companion](https://appshunter.io/ios/topics/digital-companion) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*