# Norton Family Parental Control — Online Safety App

> Parental control app for monitoring online activity and device usage. (iPhone/iPad app by Gen Digital Inc..)

- Source: https://appshunter.io/ios/app/norton-family-parental-control/id1447157106 (this page in markdown: same URL + `.md`)
- Developer: [Gen Digital Inc.](https://appshunter.io/developer/355033599)
- Category: Utilities, Lifestyle
- Price: Free with in-app purchases
- Rating: 3.90/5 from 1,272 App Store ratings · 456 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 73 MB
- Languages: American English, Bulgarian, Czech, Danish, Dutch, Finnish, French (France), German (Germany), Greek, Hungarian and 14 more
- Released: 2019-01-08
- Data updated: 2026-08-23
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/norton-family-parental-control/id1447157106/reviews.md

## What is Norton Family Parental Control?

Norton Family provides tools that teach safe, smart, and healthy online habits. It also provides insights that help you foster a healthy online/offline balance for your children and their devices.

At home, attending school, or on the go, Norton Family helps keep children focused on what’s most important. 

Norton Family empowers parents to keep track of their child’s online behavior.

• Monitor the sites and content your child views
Make the Web safer for your kids to explore — by keeping you informed of which sites your kids are visiting, and letting you block potentially harmful and inappropriate sites.‡

Norton Family also provides insights into the search terms and videos (3) that interest your kids and flags unsafe behavior so you can discuss online safety, as a family.‡

• Set limits on your child’s internet access
Help your kids balance time spent online by scheduling screen time limits for their device usage.‡ This can helps you focus your child on schoolwork and avoid online distractions while remote learning or at bedtime.‡

• Stay informed about your child’s physical location
Use geo-location features in the app to track your child’s location (4). Plus, receive alerts if you’re your child arrives in or goes beyond areas of interest established by you, using geo-location tools.

• Access weekly/monthly reports
Get detailed reports on what your kids are doing online, right in your Inbox or on the Parent Portal.‡ You can use these reports to foster dialog with your child about online safety.

Here are some of the Norton Family features parents can use to help protect their child’s online activities.

• School Time
Remote learning requires the internet, so pausing the internet on your child’s device is not an option. Manage content access to relevant categories and websites to help your child maintain focus while school’s in session. 

• Favorite Locations
This helps you establish approved boundaries for your child’s physical locations. When turned on, this feature will alert you when your child arrives in or goes beyond the permissible area or location established by you.1,2. 

• Web Supervision 
Let your kids explore the Web freely, with tools that help you block unsuitable websites while keeping you in the know about which sites they’re visiting. 

• Search Supervision
See the words, terms, and phrases your kids are searching for to gain insights into their interests and help protect them from inappropriate content. 

‡‡ Requires your device to have an Internet/data plan and be turned on.

1 Mobile app must be downloaded separately. However, parents can sign in to my.Norton.com or family.Norton.com and select Parental Control to view their child’s activity and manage settings from any supported browser on any device. 

2 Location Supervision features are NOT available in all countries. Visit the feature support page here for details. To work, the child’s device must have Norton Family installed and be turned on.

3 Video Supervision monitors videos that your kids view on YouTube.com. It does not monitor or track YouTube videos that have been embedded in other websites or blogs.

4 Location Supervision requires parent activation before use.

5 Mobile app must be downloaded separately.

Some features not available with in all countries.

Privacy Statement

Gen Digital respects your privacy and is dedicated to safeguarding your personal data. See https://www.gendigital.com/privacy​ for more information.
No one can prevent all cybercrime or identity theft

## Key features

- Monitor websites and content
- Set internet access limits
- Track child's physical location
- Access weekly/monthly reports
- Manage content for school time
- Set favorite location boundaries

## Pricing and in-app purchases

Base price: Free.

**Subscriptions**

| Subscription | Price | Period |
| --- | --- | --- |
| Yearly Plan | $49.99 | per year |
| Yearly Plan - 14 day trial | $49.99 | per year |


## What do users think of Norton Family Parental Control?

Overall sentiment: negative

**Pros**

- 🚀 Useful for enforcing screen time rules
- 🔒 Helps monitor and track partner's activities
- 👍 Simple and useful
- 🔒 Provides security and peace of mind

**Cons**

- 🐛 Unreliable, glitchy, and buggy
- 👎 Difficult to configure and use
- 🔓 Children can easily bypass or disable the app
- 👎 Deletes apps and disrupts device functionality
- 🔍 Inaccurate location tracking and activity reporting
- 👎 Lacks key features like per-app time limits

**Commonly reported bugs**

- Frequent login issues and app crashes
- Inability to approve website access or extend time through the app
- Inconsistent behavior across devices and platforms
- Unexplained app and device lockouts

**Most requested features**

- Allow selective app/website access during restricted times
- Improve mobile app functionality and user experience
- Provide better integration with iOS and Android devices
- Enhance reporting and monitoring capabilities

## Recent user reviews (10 of 456)

All indexed reviews: https://appshunter.io/ios/app/norton-family-parental-control/id1447157106/reviews.md

### 3/5 — Clunky, as usual

*2026-08-17, version 1.20.0*

Norton has a lot of great features and a lot going for it in terms of capabilities, but the user experience has always been clunky. It’s as if the whole software engineering team is stuck in the 80’s.

### 1/5 — Horrible and problematic

*2026-08-13, version 1.20.0*

My phone broke so my daughter could not access her laptop or her phone for weeks, completely desired her school work and friends. They should make a easier way to turn of via the kids phone

### 2/5 — i hate it

*2026-07-13, version 1.20.0*

well i use it it has screen time at the end of the day and well yeah a specific timing but it doesn’t have ben allow me to on add at least  more minute now i have lost a lot of achievement because of that one minute disability

### 2/5 — Doesn’t take me to the Monitoring portal

*2026-06-16, version 1.19.0*

This app contains to try to force me to set up another child rather than allowing me to monitor the activity of the children that are already registered in the app. Why would that work flow even be in the parental app. Always have to fight my way through the online portal rather than using this app wish they would fix it so we would just work.

### 3/5 — Bug

*2026-06-01*

O app foi instalado no celular do meu filho, porém meu filho conseguiu burlar o app nos apps que deixei bloqueado, (como ele faz?) ele abre e fecha rapidamente o app bloqueado, até o app abrir e ele poder usar, então essa é a falha ou bug que meu filho achou pra burlar a segurança do seu app!!!

**Developer response:** Olá, obrigado pelo seu feedback. Esse não é o comportamento esperado e entendemos a sua preocupação com os apps bloqueados. Para análise detalhada desse caso no iPhone do seu filho, acesse support.norton.com e fale com a equipe de suporte. *Norton

### 1/5 — Terrible app

*2026-05-30, version 1.18.0*

Doesn’t work. The child is able to access PC outside curfew hours. And the Norton app gives wrong info about time spent on screen. Sort out your basic gestures at least guys.

### 1/5 — Nie polecam

*2026-05-24, version 1.18.0*

Żałuje wydanych pieniędzy na ten system. Nie da się wielu rzeczy zrobić. Najgorsza jest ta aplikacja w której zmiany dokonane często nie są widoczne w komputerach dzieci. Nie da się poprostu dodać godziny czasu. Trzeba zmienić reguły domu i pamiętać o tym aby to cofnąć. Totalne nieporozumienie ten system. Ktoś zupełnie nie rozumie po co to tworzy. Kolejna rzecz, to już sam Norton Family, w którym nie można wyłączyć np głupich ostrzeżeń o tym że skończy się zara czas. Wyrzuca to dziecko  gry do pulpitu i denerwuje bardziej niż jakby po prostu po czasie się wyłączył komputer. Zaluje pieniędzy które na to poszły w nadzieji ze ten system jest tego wart. Nie chciałbym tego systemu nawet za darmo. Niedopracowany produkt tworzony bez pomysłu.

### 1/5 — Not at all user friendly for normal parent

*2026-04-30*

Need very technical strong user to setup and change settings.

**Developer response:** Hi, thank you for your feedback, and we’re sorry the setup and settings experience has been difficult. We’d like to learn more and help make this easier for you. Please contact us at https://support.norton.com/sp/en/us/home/current/contact or send us a message at https://m.me/norton so our team can assist you directly.

### 5/5 — Muy funcional

*2026-04-29, version 1.18.0*

Funciona muy bien para controlar los tiempos y acceso web.

### 5/5 — Norton family

*2026-04-09, version 1.18.0*

This app is very good.

## Frequently asked questions about Norton Family Parental Control

### What does Norton Family do?

Norton Family is a parental control application designed to help parents teach their children safe and healthy online habits. It allows parents to monitor their child's online activities, set limits on internet access, and track their physical location, providing insights to foster a healthy online/offline balance.

### What are the key features of Norton Family?

Key features include monitoring websites and content visited by children, setting screen time limits for device usage, tracking the child's physical location with alerts for predefined areas, and providing weekly/monthly reports on online activity. It also offers features like 'School Time' for managing content during remote learning and 'Favorite Locations' for setting approved boundaries.

### How much does Norton Family cost?

The application is available with in-app purchases, indicating that while the core app may be free to download, certain features or advanced functionalities might require payment. Specific pricing details for these in-app purchases would be available within the app or on its official website.

### What devices is Norton Family compatible with?

Norton Family requires your device to have an Internet/data plan and be turned on. The child's device must have Norton Family installed and be turned on for most features to work. Parents can sign in to the Parent Portal from any supported browser on any device to view activity and manage settings.

### How can Norton Family help with remote learning?

During remote learning, Norton Family offers a 'School Time' feature. This allows parents to manage content access to relevant categories and websites, helping to keep children focused on their schoolwork and avoid online distractions while school is in session, even when they need internet access.

## Version history (last 5 releases)

### 1.20.0 — 2026-06-30

Enhancements and minor bug fixes

### 1.19.0 — 2026-06-04

Enhancements and minor bug fixes

### 1.18.0 — 2025-09-04

Minor bug fixes and product improvements

### 1.17.0 — 2025-06-05

Web Filtering Update: We've updated the technology behind Norton Family's web filtering. This update ensures continued functionality and stability.

### 1.16.0 — 2024-07-30

Enhancements and minor bug fixes

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## More apps by Gen Digital Inc.

- [Norton Password Manager](https://appshunter.io/ios/app/norton-password-manager/id504750161)
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All apps by Gen Digital Inc.: https://appshunter.io/developer/355033599

## Related topics

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*
