# Norton Genie: AI Scam Detector — Analyze scams using AI

> AI-powered tool to detect and analyze potential online scams. (iPhone/iPad app by Gen Digital Inc..)

- Source: https://appshunter.io/ios/app/norton-genie-ai-scam-detector/id6448706515 (this page in markdown: same URL + `.md`)
- Developer: [Gen Digital Inc.](https://appshunter.io/developer/355033599)
- Category: Utilities, Productivity
- Price: Free
- Rating: 4.82/5 from 2,552 App Store ratings · 118 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 66 MB
- Languages: English
- Released: 2023-07-24
- Data updated: 2026-07-02
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/norton-genie-ai-scam-detector/id6448706515/reviews.md

## What is Norton Genie?

Genie is an industry leading AI-powered scam detection tool that will scan and review text messages, emails, websites, and social posts trying to trick you. You’ll get instant advice on whether the message or site is potentially a scam, so you'll know if it’s safe. [1]

- Have you received a text message from a suspicious or unknown sender? 
- Was an email delivered to your inbox by someone pretending to be your bank or insurance company? 
- Is that offer advertised on social media too good to be true?
- Does a website feel like it could be a scam? Did you really find the best price or does the site just want your credit card info?

Criminals are so good at making scams look real, that it’s easy to get tricked into opening, clicking, or sharing shady links. Bottom line? We can tell you if it could be a scam before you get scammed!

So easy to use, it’s like magic.

Just copy & paste or upload a screenshot of the text message, social media post, email, or website you want checked, and just like magic, we'll let you know in seconds if it's potentially a scam or not. Genie can also provide tips on what to do next, and answer follow-up questions you might have like, what are the criminals trying to get from me? 

The more you use it, the smarter it gets.

Unfortunately, criminals keep finding new ways to trick you. Genie is powered by advanced AI so the more you use it, the smarter it gets at detecting new scams.  The more messages you upload, the more it evolves, keeping you even safer in the future.

New technology from Norton, a global leader in consumer cyber security.

At Norton, we have decades of experience uncovering and remediating scams, phishing attacks, and sketchy websites. And even though proactively stopping scams sounds like sorcery, you can feel secure knowing that a scam detector from Norton is backed by actual, tried-and-true cybersecurity technology.

Take back control from online scammers and fight back with Genie. Try for Free Now!



[1] Depending on the content of a message, Genie may not be able to tell if it is a scam or not, but it will provide guidance on next steps.

[2] Genie is only compatible with iOS devices running iOS version 15 and higher.

Our app is currently available only in English and does not evaluate for scams in other languages. It can still analyze any submissions which include a URL.

No one can prevent all cybercrime or identity theft.

PRIVACY POLICY
Gen Digital respects the privacy of our users and carefully safeguards personal data.
For more information: https://www.gendigital.com/privacy​

## Key features

- AI-powered scam detection
- Analyze text messages, emails, websites, social posts
- Instant scam assessment
- Guidance on next steps
- Answers follow-up questions
- Learns and evolves with use

## What do users think of Norton Genie?

Overall sentiment: neutral

**Pros**

- 🚀 Easy to use
- 🔒 Provides security and protection
- 👍 Helpful in identifying scams
- 🚀 Efficient at scanning messages

**Cons**

- 🐛 Inaccurate in detecting some scams
- 🐛 Notification bug with unread messages
- 🐛 Needs improvement in AI capabilities
- 🤔 Requires manual input of messages

**Commonly reported bugs**

- Incorrectly identifies some scams as legitimate
- Notification dot not clearing after use
- Inconsistent performance in detecting scams

**Most requested features**

- Integrate with email/messaging apps for automatic scanning
- Provide more detailed analysis and explanations
- Improve AI to better detect evolving scam tactics
- Add option to report false negatives to improve the app

## Recent user reviews (10 of 118)

All indexed reviews: https://appshunter.io/ios/app/norton-genie-ai-scam-detector/id6448706515/reviews.md

### 5/5 — AARP

*2026-05-18, version 1.0.14*

I always count on Norton Genie

### 5/5 — Worry not !

*2026-04-02, version 1.0.14*

I’m 75 & I get worried when I receive some messages as to whether they’re a scam or not. This app is marvellous for helping with that sort of thing.

### 4/5 — It’s great

*2026-03-29, version 1.0.14*

I really like this ai app and it’s good for not buying anything from a scam website because it detects scams all u gotta do is send it an image but only one thing u gotta check out is for example a site like eBay is  mostly legitimate but could be a scam from third sellers or what not when it sees the logo it says it’s not a scam but it’s good other than that

### 2/5 — Easy to use, but subpar in most other areas

*2026-03-20, version 1.0.14*

It's easy to use, and bonus points for not requiring account registration, but frankly the results are not as accurate, and not as descriptive as what I get from uploading the same screenshot to any LLM chat app. 

The information in the responses is vague and high-level. For example, when I uploaded a screenshot of a phishing email claiming I had initiated a crypto transfer to a listed wallet address, the app just said "Potential Scam" and "Claims there is a problem with your account to trick you into xyz..."

The response from Claude for the same screenshot was more thorough and higher confidence. It even pointed out that the wallet address in the email was a dead giveaway because it wasn't a possible address given the characters and combination. 

Not a bad tool but its so easy to get a better assessment nowadays.

### 5/5 — Norton Genie is Great!

*2026-01-14, version 1.0.14*

Being able to take a screen shot of a suspicious text or email & have Genie check it out, really makes me feel safer!

### 3/5 — iPad Landscape Mode

*2026-01-01, version 1.0.14*

I downloaded this App on iPad and the pages are not in Landscape mode. Very disappointing as this makes it very difficult iPad with Magic Keyboard.

### 1/5 — The only reason

*2025-11-02, version 1.0.14*

I’m just saying

### 1/5 — Does not work

*2025-10-20, version 1.0.14*

Upload various texts and emails, some legit some suspicious.  The app could not read any of them at all.

### 2/5 — Norton Genie

*2025-10-14, version 1.0.14*

It appears to me that this app is always undecided as to its answer. It’s always could be a possible potential scam might be a scam two different times you can tell me the first time it was a scam and the second time it wasn’t so I don’t trust it one bit.

### 5/5 — Norton 360

*2025-10-09, version 1.0.14*

This product is amazing

## Frequently asked questions about Norton Genie

### What does Norton Genie do?

Norton Genie is an AI-powered tool designed to analyze various forms of digital communication, including text messages, emails, websites, and social media posts, to identify potential scams. It provides users with instant feedback on whether the content is likely a scam and offers guidance on how to proceed.

### How does Norton Genie detect scams?

The app utilizes advanced AI technology to scan and review submitted content. It looks for patterns and characteristics commonly found in fraudulent communications. The more you use the app, the smarter its AI becomes at detecting new and evolving scam tactics.

### Is Norton Genie free to use?

Yes, the application is offered for free. There are no in-app purchases or advertisements mentioned, indicating a completely free service for users.

### What devices is Norton Genie compatible with?

Norton Genie is compatible with iOS devices running iOS version 15 and higher. The app is currently available only in English, though it can analyze submissions containing URLs regardless of language.

### What kind of scams can Norton Genie detect?

The app can analyze text messages, emails, websites, and social media posts for potential scams. This includes suspicious links, impersonation attempts from banks or insurance companies, and offers that seem too good to be true. It aims to help users avoid clicking on shady links or sharing sensitive information.

## Version history (last 5 releases)

### 1.0.14 — 2024-06-18

We’ve made things better. This update covers improvements and bug fixes for a smoother Norton Genie app experience.

### 1.0.13 — 2024-03-15

Exciting news in this update! Now you can share the power of Norton Genie with friends and family to help protect them from scams. Spread the word and help keep others safe with just a tap!

### 1.0.12 — 2024-03-06

We've fixed bugs to enhance the app's guidance through core functionality during first-time user experience, ensuring a smoother onboarding process for new users.

### 1.0.11 — 2024-01-16

We’ll keep this short. We’ve implemented some fixes and removed minor bugs to improve your Norton Genie experience. Keep on enjoying what the digital world has to offer. Safely.

### 1.0.10 — 2023-12-20

We’ll keep this short. We’ve implemented some fixes and removed minor bugs to improve your Norton Genie experience. Keep on enjoying what the digital world has to offer. Safely.

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## More apps by Gen Digital Inc.

- [Norton Password Manager](https://appshunter.io/ios/app/norton-password-manager/id504750161)
- [Symantec Work Mail](https://appshunter.io/ios/app/symantec-work-mail/id635147409)
- [Symantec Work Web](https://appshunter.io/ios/app/symantec-work-web/id813930355)
- [Symantec Work Hub](https://appshunter.io/ios/app/symantec-work-hub/id961232141)
- [WSMC Navigator](https://appshunter.io/ios/app/wsmc-navigator/id980162779)
- [Norton Family Companion App](https://appshunter.io/ios/app/norton-family-companion-app/id1019061388)

All apps by Gen Digital Inc.: https://appshunter.io/developer/355033599

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-02.*
